Advisor, Personal
- Levis, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Temporary position for 12 months.
As a personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You actively help develop and maintain business relationships with clients. You drive results by reviewing complex requests and promoting and selling specialized products and services that meet client needs. You balance sales objectives, sound and prudent risk management, profitability and member/client satisfaction. You work with clients who have development potential for your sector. You analyze member/client needs, help develop and implement personalized solutions, and propose integrated service offers. You advise and assist current and potential members and clients. You represent Desjardins and enter the organization into agreements with clients. You also have opportunities to establish and negotiate product and service terms in accordance with current standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:
- Establish an advisory relationship by identifying current and potential needs and supporting client retention
- Set goals and advise members and clients on the best solutions and strategies
- Analyze and meet complex client needs, handle requests and follow up as needed
- Collect, compile and analyze data. Prepare reports and recommendations
- Oversee portfolios. Assess customer satisfaction and service quality, follow up and make improvements as needed
- Monitor the industry to stay on top of the latest trends, opportunities and best practices in your field.
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
- College diploma in a related field
- A minimum of three years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Representative’s certificate in damage insurance (AMF)
- Knowledge of French is required
Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Member/client sales and service (FG)Unposting Date
2026-11-22More about this job
Responsibilities
The advisor is responsible for developing and maintaining business relationships with members and clients while providing personalized financial solutions. They must balance sales objectives with prudent risk management and ensure high levels of client satisfaction.
Requirements
Candidates must hold a college diploma in a related field and possess at least three years of relevant experience. A representative's certificate in damage insurance from the AMF is required.
Skills
- Sales
- Risk management
- Financial advisory
- Data analysis
- Reporting
- Portfolio management
- Customer satisfaction
- Interpersonal savvy
- Negotiation
- Client retention
- Strategic planning
Benefits
- Competitive salary
- Annual bonus
- Flexible vacation
- Defined benefit pension plan
- Group insurance
- Telemedicine
- Reimbursement of health and wellness expenses
- Telework equipment
Visa sponsorship
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Categories
- Finance & Accounting
- Sales
- Customer Service & Support
Keywords
- Personal Advisor
- Business Development
- Financial Services
- Risk Management
- Portfolio Management
- Client Retention
- Sales Objectives
- Damage Insurance
- AMF
- Reporting
- Data Analysis
- Hybrid Work
- Pension Plan
- Group Insurance
- Telemedicine
- Customer Service
- Relationship Management
- Financial Solutions
- Industry Trends
- Negotiation