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Desjardins

Advisor, Product Administration

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

As a product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You advise and assist clients and partners and develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to :

Diagnose issues, challenges and needs to determine target outcomes
Help develop and implement objectives, solutions, policies, programs and action plans
Analyze data, conduct studies, make recommendations and write reports
Recommend solutions to address system use and product administration issues. Take action as needed and coordinate solution implementation
Interpret and enforce your unit’s policies, practices and processes to comply with industry regulations and requirements.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-12

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More about this job

Responsibilities

Provide administrative support and help administer specialized products and member/client accounts, while advising clients and partners. Diagnose issues, analyze data, recommend and implement solutions, develop processes and action plans, and ensure compliance with policies and industry requirements.

Requirements

A bachelor's degree in a related field and at least two years of relevant experience are required, although equivalent combinations of qualifications and experience may be considered. Knowledge of French is required, along with action orientation, business insight, customer focus, interpersonal savvy, and nimble learning.

Skills

Product Administration
Administrative Support
Client Advising
Stakeholder Relations
Issue Diagnosis
Data Analysis
Research
Report Writing
Problem Solving
Recommendation Development
Solution Implementation
Policy Compliance
Process Development
Analytical Skills
Interpersonal Savvy
Business Insight

Benefits

Annual Bonus
Flexible Vacation
Defined Benefit Pension Plan
Group Insurance
Telemedicine
Health and Wellness Expense Reimbursement
Telework Equipment Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Product Administration
Administrative Support
Specialized Products
Member Accounts
Client Accounts
Client Advising
Stakeholder Relations
Issue Diagnosis
Data Analysis
Studies
Recommendations
Report Writing
System Use
Solution Implementation
Policies
Practices
Processes
Industry Regulations
Action Plans
Business Insight
Customer Focus
Interpersonal Savvy
Nimble Learning
French

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