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Added 7 mins ago
Call Quality Assurance Agent
Neilson Financial Services
Toronto, ON
Full-time
…the USA, Canada, Ireland, and Australia in addition to our UK…
Added 35 mins ago
Office Coordinator
Integrated Resources, Inc ( IRI )
Mississauga, ON
$18 to $20 CAD / hour
Full-time
…seamless, high-quality administrative and customer service support across Reception, Mailroom, and Duplicating Print Center functions. This full-time, on-campus position oversees end-to-end…
Added 36 mins ago
Agent Méthode pièce avion / Method Aircraft parts
Airbus
Montreal, QC · Mirabel, QC
Full-time
Votre rôle en tant qu'agent méthode sera d'évaluer les demandes entrantes pour la fabrication de pièces uniques avion suivant non-conformité, évaluer si les capacités en interne sont…
Added 36 mins ago
Senior Digital Marketing Manager, Paid Search
VelocityEHS
Canada
Full-time
…connect acquisition programs with relevant nurture and AI email agent (AIE) follow-up. You will also collaborate with the owners of paid social, third-party media, and SEO, alongside…
Added 1 hour ago
Agent Méthode pièce avion / Method Aircraft parts
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Core Operations, Associate 2
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Full-time
…fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools…
Added 3 hours ago
Principal Consultant, Secure Microsoft 365 Collaboration and AI
CrucialLogics
Canada
Full-time
The successful candidate must be available during core EST/ET working hours to support team collaboration, client engagement, and business operations.
Added 4 hours ago
Security Agent
Fairmont Hotels & Resorts
Jasper, AB
Full-time
…Colleagues, guests and visitors is an integral part of our operations. As a Security Agent, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable…
Added 4 hours ago
Customer Service Learning & Development Specialist
LearningDevelopmentJobs
Toronto, ON
Full-time
…with the Sr. Learning & Development Manager, Customer Care Operations, QA, Knowledge Management, and Learning Experience Design, you will own the day-to-day delivery of onboarding and…
Added 4 hours ago
Front Office Supervisor
Fairmont Hotels & Resorts
Banff, AB
Full-time
Participate in Front Desk agent mentorship program meeting with agents in a 1 on 1 basis to foster their development as well as conducting regular performance evaluations
Added 4 hours ago
Rundle Bar - Ambassador
Fairmont Hotels & Resorts
Banff, AB
Full-time
…the host stand and entrance are immaculate, supporting team operations wherever needed, and contributing to a collaborative environment that consistently exceeds guest…
Added 4 hours ago
Front Desk Agent
Fairmont Hotels & Resorts
Jasper, AB
Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Front Desk Agent. As a Front Desk Agent with Fairmont Jasper Park Lodge, you have the…
Added 4 hours ago
Front Desk Agent (Part-Time)
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Toronto, ON
Added 4 hours ago
Patient Safety Consultant
Covenant Health Canada
AB · Edmonton, AB
Full-time
The Patient Safety Consultant functions as a leader, innovator and change agent in pursuit of excellent, family-centered care. The Patient Safety Consultant is accountable for participating…
Added 4 hours ago
Guest Service Agent (Full Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
$23.48 to $24.48 CAD / hour
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First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable…
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Bilingual Guest Service Agent ( Part-Time )
Fairmont Hotels & Resorts
Ottawa, ON
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent.
Added 7 hours ago
Spécialiste En Analyse Stratégique & Innovation En Approvisionnement
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Longueuil, QC
Contract
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Added 8 hours ago
Data Scientst - Student Position - Sales Business Analytics
Apple
Toronto, ON
Contract
…our mission. Collaborating with Sales Professionals, Finance, Operations and Senior Leadership, you will deliver operational excellence by providing data insights, reporting, analytics, and…
Added 10 hours ago
Senior Manager, Market Data and Analytics (Contract)
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highly detail-oriented with strong expertise in market data, risk analytics, and data operations to support capital markets risk management activities.
Added 12 hours ago
Software Developer – Senior - RQ11686
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Toronto, ON
Internship
…administration. The successful candidate will design, develop, implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization,…
Added 12 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
…administration. The successful candidate will design, develop, implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization,…
Added 12 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
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Lobby Ambassador
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Millbank, ON
Full-time
…reimagined into 201 premium apartments by Berkeley Group. You’ll support an established 24-hour concierge team and welcome a discerning community who enjoy a pool, fitness studio, cinema,…
Added 12 hours ago
Housing & Hospitality Assistant
University of British Columbia
Kelowna, BC · UBCO | Nechako Residence (NCH)
$4,345 to $4,981 CAD / month
Part-time
Housing & Hospitality Assistants support the 24/7 operations of the Student Housing & Hospitality Services Front Desk by working a variety of shifts. This part‑time role is 75% of a…
Added 12 hours ago
Data Scientst - Student Position - Sales Business Analytics
Apple
Toronto, ON
…our mission. Collaborating with Sales Professionals, Finance, Operations and Senior Leadership, you will deliver operational excellence by providing data insights, reporting, analytics, and…

Desjardins

Advisory Agent, Member and Client Experience

Rockland, ON, Canada
Caisse Desjardins Ontario_Alfred (MT), Canada

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Temporary 14 month position.

The work mode arrangement for the position is full-time on site.

As an Advisory Agent, Member and Client Experience at Desjardins Ontario Credit Union, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own
Contribute to business development and maintain business relationships through service delivery and activities
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners
Stay on top of the latest standards, products and services in your field
Adhere to compliance, security and risk management rules

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#ON03

What you bring to the table

High school diplomas in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of all convenience services products and services
Knowledge of Desjardins products and services for caisse members, products and services offered by Desjardins Business centres, components and distribution networks and channels, and products and services offered by competitors
Ability to enter data in the systems
Knowledge of security measures, legal frameworks and internal controls
Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
Knowledge of service standards

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-15

Apply About employer

More about this job

Responsibilities

You will provide personalized financial advice and support to members while promoting the organization's products and digital tools. Additionally, you will contribute to business development and assist clients with fraud-related issues or transaction inquiries.

Requirements

Candidates must possess a high school diploma in a related field and at least one year of relevant experience. Proficiency in banking products, security standards, and data entry systems is required.

Skills

Customer service
Financial advice
Business development
Digital solutions
Fraud detection
Compliance
Risk management
Data entry
Technical support
Relationship management
Communication
Situational adaptability
Tech savvy

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Credit union
Customer experience
Digital tools
Business development
Fraud prevention
Compliance
Risk management
Transaction processing
Security measures
Member relations
Technical support
Data entry
Cooperative values

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