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Added 5 mins ago
H
Senior Servicenow Developer – SPM
HCLTech
Canada
- Contract
As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing…
Added 5 mins ago
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Finance Intern Assistant (Part-time)
Sandvik
Saskatoon, SK
- Part-time
Support Sandvik business and External Service Center in relation to escalated invoice mismatches.
Added 21 mins ago
DC
Senior Water Resources Engineer
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · Oakville, ON · Toronto, ON · Windsor, ON · North York, ON
- Full-time
…environment, enjoys solving complex challenges, and excels at business development, sales, and building strong relationships? If you enjoy entrepreneurship and innovation, this opportunity…
Added 21 mins ago
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Keyholder (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
New Glasgow, NS
- Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 35 mins ago
NQ
software development project manager
Nord Quantique
Sherbrooke, QC
- Full-time
Design, develop and implement information systems business solutions
Added 35 mins ago
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Back End Developer
VySystems
Toronto, ON
- Full-time
Design, build, and maintain backend financial and payments systems flows (e.g., core banking, ACH, wire, card, and digital asset transaction processing).
Added 35 mins ago
LC
Specialist, Front Store Operations
Loblaw Companies Limited
Toronto, ON
- Full-time
▪ Knowledge of Store processes including Store Operating, Merchandising, and POP Standards, inventory management, business, and accounting systems.
Added 35 mins ago
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Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
…Candidate Needs Thoroughly Understand Water And Wastewater Systems And How They Function, And Have Experience With Systems Such…
Added 35 mins ago
MD
Salesforce Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Analyzing business requirements and translating them into technical solutions for large-scale or complex systems.
Added 35 mins ago
MD
Principal Information Security Engineer - ITS5
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…architecture, network and application security, incident response, business continuity, compliance - and ensures alignment with broader IT systems and organizational objectives. The PISE…
Added 35 mins ago
MD
Information Security Supervisor - SAUS
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…security professionals, application development teams, and business partners - enabling them to identify vulnerabilities, understand remediation strategies, and adopt secure coding and…
Added 35 mins ago
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Manager - P&C Systems | Vancouver
lululemon
Vancouver, BC
- Full-time
The Manager, Foundational HR Systems is part of the P&C Operations function and oversees a team of Business Analysts, Sr. Functional Analysts, and Functional Analysts.
Added 35 mins ago
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Program & Team Leader – Power Systems (HV/MV) Utility Engineering (with Renewable integration)
Colm Engineering Ltd
Vaughan, ON
- Full-time
…development, and technical governance for MV/HV & substation systems - with BESS included as an extension of these core…
Added 35 mins ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…technology solutions that enable the Active Equities investment business. Reporting to the Director, Active Equities Technology, you will partner with investment professionals, data teams,…
Added 35 mins ago
VG
Executive Assistant / Office Coordinator
VS Group
North Bay, ON
- Full-time
Assist with CRM and business management systems.
Added 35 mins ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Provide overall leadership for the SDMSHN Calgary Pharmacy, building an engaged, high-performing team focused on patient care, operational excellence and business results.
Added 51 mins ago
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Java Full Stack Developer
Accenture
Mississauga, ON · Montreal, QC
- Full-time
A Full Stack Developer with strong experience in Java, J2EE, web technologies, and enterprise application delivery. You bring hands-on capability across frontend development using HTML,…
Added 1 hour ago
ET
Sr. Embedded DSP Engineer
ESS Technology, Inc.
Kelowna, BC
- Full-time
Business Address / Job Location: Kelowna, British Columbia
Added 1 hour ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced Product Manager to lead the design and evolution of brokerage clearing and settlement systems supporting the Canadian securities market. This role sits at the…
Added 1 hour ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 1 hour ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Solutions Designer – Senior - RQ11671
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11671
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior CRM Software Developer with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, .NET, C#,…
Added 1 hour ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…

Desjardins

Advisory Agent, Member and Client Experience

Les Escoumins, QC, Canada
Sacré-Coeur, QC, Canada
Caisse populaire Desjardins du Saguenay-Saint-Laurent, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

The work mode arrangement for the position is full-time on site.

As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and advise members and clients on available financial products and services, and promote the various distribution channels available. You open accounts for them and help them with their financial transactions, while remaining attentive to their needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities. Monitor and process transactions required to settle their cases.
Stay on top of the latest standards, products and services in your field.
Uphold compliance, security and risk management standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of all counter and convenience products and services
Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
Knowledge of integrating data into systems
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services and transactions
Knowledge of service standards

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

CAISSE DU SAGUENAY SAINT-LAURENT (20420 / Conv_Col_00113) (2016-06-07 - )

Job Family

Member/client sales and service (FG)

Unposting Date

2026-12-1

Apply About employer

More about this job

Responsibilities

The advisory agent provides personalized financial support and advice to members and clients while promoting digital solutions and cooperative values. They are responsible for processing transactions, identifying business opportunities, and assisting clients with fraud or security-related issues.

Requirements

Candidates must possess a high school diploma in a related field and a minimum of three years of relevant experience. Proficiency in French and knowledge of financial products, security standards, and internal controls are required.

Skills

Customer service
Financial advisory
Transaction processing
Business development
Fraud assistance
Digital solutions
Compliance
Risk management
Financial products
Technical support
Relationship management
Communication
Situational adaptability
Tech savvy

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Financial services
Cooperative values
Member experience
Client experience
Financial empowerment
Digital solutions
Fraud prevention
Compliance
Risk management
Business development
Transaction processing
Telemedicine
Pension plan
Customer focus
Tech savvy
Internal controls
Legal framework

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