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Added 1 hour ago
E
Salesforce Developer
Exavalu
Canada
- Full-time
…portals, knowledge, refunds, and omni-channel contact center operations, including an AWS Amazon Connect voice channel integrated with…
Added 1 hour ago
AR
Director, Stewardship Programs
Alberta Recycling Management Authority (ARMA)
AB · Edmonton, AB
- Full-time
Support the development of a high-performing culture focused on innovation, collaboration, and succession planning.
Added 1 hour ago
Customer Service, Ramp, and Cargo Agent (Tofino) PTOC
Pacific Coastal Airlines
Tofino, BC
Pacific Coastal Airlines is looking for a Permanent Part Time On Call Customer Service, Ramp, and Cargo Agent based in Tofino. We are seeking a candidate who is looking to enjoy a…
Added 1 hour ago
Customer Service, Ramp, and Cargo Agent (Tofino) PTOC
Pacific Coastal Airlines
Tofino, BC
Pacific Coastal Airlines is looking for a Permanent Part Time On Call Customer Service, Ramp, and Cargo Agent based in Tofino. We are seeking a candidate who is looking to enjoy a…
Added 1 hour ago
Ramp Agent (Bella Bella) PT
Pacific Coastal Airlines
Bella Bella 1, BC
Pacific Coastal Airlines is looking for a Permanent Part Time Ramp Agent based in Bella Bella. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding…
Added 1 hour ago
TG
Associate Director, Brand Marketing
TaylorMade Golf Company
Woodbridge, ON · HQ - Woodbridge - Canada
- Full-time
Monitor the team to ensure Canada’s has the proper tools to implement the GTM strategies successfully and has the correct level of support during the implementation.
Added 2 hours ago
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Nurse Practitioner (NP) - Full Time Contractor - Peterborough
Extendicare
Peterborough, ON · Trail, BC · Axm - Forest Trail
- Full-time
…services. With over 115 long‑term care homes and community care operations, our 23,700 team members work together toward our vision: to be the best provider of senior care and services in…
Added 2 hours ago
Letter Carrier - Delivery Agent and Postal Clerk
Canada Post - Postes Canada
Truro, NS
In this role, you may be called upon to do on-call delivery agent OR on-call postal clerk work:
Added 2 hours ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Kawartha Lakes, ON · Lindsay, ON
Business Function: Delivery Agent or Letter Carrier
Added 2 hours ago
RC
Director, Intelligent Enterprise Transformation Leader - Finance
RSM Canada
Toronto, ON
- Full-time
Own the design and operationalization of the future-state operating model for the Finance and Operations functions - finance, supply chain, service, IT, and the shared data and reporting…
Added 2 hours ago
Senior Manager, Branch & ABM Transformation
Scotiabank
Toronto, ON
Support the design and execution of the future priorities of the Branch Channel focusing on transformation initiatives as part of the Integrated Channel Strategy
Added 2 hours ago
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Operations Support Agent
Desjardins
La Malbaie, QC · Caisse Desjardins de Charlevoix
- Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards
Added 2 hours ago
Hiring Day: Letter Carrier - Delivery Agent in Montreal - October 28th, 2026 from 08:00 to 18:00
Canada Post - Postes Canada
Montreal, QC
Business Function: Delivery Agent or Letter Carrier
Added 2 hours ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Petawawa, ON
Business Function: Delivery Agent or Letter Carrier
Added 3 hours ago
LA
Agent(e) du service à la clientèle / Customer Service Representative
Leo Autopartage
Montreal, QC
- Part-time
Support entry-level customer success operations
Added 3 hours ago
NP
Financial Analyst, Capital & Fixed Assets
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we…
Added 3 hours ago
WG
Ramp Service Agent, YYC (Part Time)
WestJet Group
Calgary, AB
- Part-time
The Ramp Service Agent is responsible for the safe and timely movement of local and connecting guest baggage, as well as functions associated with the overall safe and efficient operations…
Added 3 hours ago
Guest Service Agent
Canadian Niagara Hotels Group
Niagara Falls, ON
Collaborating with team members to ensure seamless and efficient front desk operations
Added 3 hours ago
D
Financial Services Agent, Operations
Desjardins
Ottawa, ON · Montreal, QC · Quebec, QC · Complexe Desjardins Montréal
- Full-time
As a Private Financial Services Agent, Operations, you support account managers by performing operational activities from the sales teams related to the processes associated with financing…
Added 4 hours ago
AR
Front Desk Agent
Algonquin Resort
Markham, ON
- Full-time
Added 4 hours ago
SI
Senior Manager, Customer Operations
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
Customer Operations is the backbone of trust and reliability for readers, listeners, and creators across our products. We make sure every support interaction is handled with quality,…
Added 4 hours ago
Y
Azure Cloud Engineer
Yochana
Toronto, ON
- Full-time
The ideal candidate will have strong expertise in Azure operations, cloud infrastructure management, operating system patching, infrastructure automation, and production support within…
Added 4 hours ago
3T
Site Reliability Engineer
360 Technology
Toronto, ON
- Full-time
…APIs behind the page. Capacity planning here is a financial operations discipline, not a server-sized…
Added 5 hours ago
SL
Business Development Partner
Sun Life
AB · Red Deer, AB
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 5 hours ago
M
Lead Penetration Tester
McKesson
Mississauga, ON
- Full-time
…testing capabilities, integrating CART outputs into security operations, and advancing McKesson's offensive security strategy. This role will also help shape the future direction of…

Desjardins

Advisory Agent, Member and Client Experience

Gaspé, QC, Canada
Caisse populaire Desjardins Pointe de la Gaspésie, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Temporary position (On call).

The work mode arrangement for the position is full-time on site.

As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own
Contribute to business development and maintain business relationships through service delivery and activities
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners
Stay on top of the latest standards, products and services in your field
Adhere to compliance, security and risk management rules

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

CAISSE DE LA BAIE-DE-GASPÉ (40025 / Conv_Col_00115) (2015-12-23 - )

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-26

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More about this job

Responsibilities

The advisory agent provides personalized financial advice and support to members, ensuring a high-quality client experience. They also promote digital tools, identify business opportunities, and assist with transaction-related issues or fraud inquiries.

Requirements

Candidates must possess a high school diploma in a related field and at least two years of relevant experience. Proficiency in French is required for this role.

Skills

Customer service
Financial advisory
Banking transactions
Business development
Digital solutions
Fraud prevention
Risk management
Compliance
Communication
Interpersonal skills
Problem solving
Technical support

Benefits

Equity, Diversity, Inclusion and Accessibility support
Accommodations for recruitment process

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial empowerment
Cooperative values
Digital solutions
Fraud
Compliance
Security
Risk management
Business development
Customer experience
Technological tools
Financial transactions
Client relations
Advisory services

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