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Added 7 mins ago
HI
front desk agent
Holiday Inn
Hinton, AB
- Full-time
Added 7 mins ago
AA
Agent d'approvisionnement (Commandes) - Supply Management Officer (Ordering)
Airbus Aircraft
Montreal, QC
- Full-time
Agent de la Gestion de l'Approvisionnement / Supply Management Agent
Added 23 mins ago
Software Development Engineer II, Advertiser Growth Engine
Amazon
Toronto, ON
- Build an agentic platform that powers all Ads agent to communicate with advertisers in 20+ languages.
Added 27 mins ago
PH
front desk agent
Prestige Hotels and Resorts
Kamloops, BC
- From $19 CAD / hour
- Full-time
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Added 37 mins ago
TC
Loss Prevention Store Security Agent
TJX Canada – Winners, Marshalls, HomeSense
Halifax, NS
- $37,590 to $52,626 CAD / year
- Full-time
We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft…
Added 37 mins ago
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Loss Prevention Store Security Agent
TJX Canada – Winners, Marshalls, HomeSense
London, ON
- $37,590 to $52,626 CAD / year
- Full-time
We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft…
Added 42 mins ago
S8
front desk agent
Super 8
Calgary, AB
- $15 to $17 CAD / hour
- Full-time
- On-site
A SUPER Front Desk Agent ensures guest satisfaction and revenue optimization through check-in, check-out, and attentive coordination of hotel services for the guest. Works to optimize the…
Added 53 mins ago
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Asset Protection Partner
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- $25 to $30 CAD / hour
- Full-time
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
Added 53 mins ago
US
Ground Handler (Ramp Agent - PM)
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Hamilton, ON · CA - HAMILTON INTERNATIONAL GATEWAY (ONHAI)
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Added 53 mins ago
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Calgary, AB · CA - CALGARY INTERNATIONAL AIRPORT HUB (ABYYC)
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Calgary, AB · CA - CALGARY INTERNATIONAL AIRPORT HUB (ABYYC)
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Calgary, AB · CA - CALGARY INTERNATIONAL AIRPORT HUB (ABYYC)
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Gateway Int'l Ramp Agent
UPS Supply Chain Solutions
Calgary, AB · CA - CALGARY INTERNATIONAL AIRPORT HUB (ABYYC)
- Part-time
Added 1 hour ago
BB
Front Desk Agent
Blackbush Beach Resort
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- Other
We are seeking a Front Desk Agent to join our Hotel Acadia team at Blackbush Beach Resort. The ideal candidate will have a strong organizational skills, and the ability to manage multiple…
Added 1 hour ago
VH
Registered Nurse Class B (RNCB)
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…and leadership role, while serving as a role model and change agent. The incumbent is responsible for the development of the ERAS and SeamlessMD programs for the relevant zone and provides…
Added 1 hour ago
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Experienced Tax Preparer
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…critical initiative to ensure successful delivery. This role is an agent of the Office of the President, and as such, must uphold a level of strong internal influence to ensure optimal…
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Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
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Bolton, ON
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Act as a change agent, continuously challenging the status quo and driving improvements
Added 2 hours ago
UO
Associate Director, Health Services
University of Waterloo
Waterloo, ON · Health Services
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Added 2 hours ago
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Senior Developer
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…components. They will also feature advanced RAG pipelines and multi-agent workflows. Evaluation and benchmarking frameworks to measure AI system quality, reliability, and performance are…
Added 2 hours ago
S
Asset Protection Partner
Sephora
Toronto, ON
- $25 to $30 CAD / hour
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
Added 2 hours ago
HH
Case Management Coordinator
Hamilton Health Sciences
Hamilton, ON
- Full-time
11. Demonstrated passion for healthcare which will result in an active role as change agent driving our organization’s performance
Added 2 hours ago
A
Team Leader, Call Center
Altasciences
Montreal, QC
- Full-time
The Team Leader, Call Center will oversee the Participant Recruitment Agent team during their shift; provide volunteers with preliminary clinical trial information and company details as…
Added 2 hours ago
RB
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Desjardins

Advisory Agent, Member and Client Experience

Quebec, QC, Canada
Caisse populaire Desjardins du Piémont Laurentien, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary 13-month position (On call)

The work mode arrangement for the position is full-time on site.

As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Stay on top of the latest standards, products and services in your field.
Adhere to compliance, security and risk management rules.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of all convenience services products and services
Knowledge of Desjardins products and services for caisse members, products and services offered by Desjardins Business centres, components and distribution networks and channels, and products and services offered by competitors
Ability to enter data in the systems
Knowledge of security measures, legal frameworks and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
Knowledge of service standards
Available to work one evening per week until 8 P.M.

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-21

Apply About employer

More about this job

Responsibilities

The advisory agent provides personalized financial advice and support to members while promoting digital tools and banking products. They are responsible for maintaining business relationships, identifying sales opportunities, and ensuring compliance with security and legal standards.

Requirements

Candidates must have a high school diploma and at least two years of relevant experience in a related field. Proficiency in French and knowledge of financial services and banking products are required.

Skills

Customer service
Financial advisory
Banking transactions
Business development
Digital solutions
Fraud prevention
Data entry
Security compliance
Risk management
Technical support
Relationship management
Communication
Tech savvy
Situational adaptability

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Customer experience
Digital solutions
Business development
Fraud
Compliance
Risk management
Data entry
Technical support
Cooperative values
Security
Client relations
Sales
Financial empowerment

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