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Added 7 mins ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Develop familiarity with other EDC, data management, and data banking systems as needed.
Added 7 mins ago
UP
Senior Internal Auditor
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
- Full-time
…University’s operations, compliance with policy and regulations, and systems of internal control. Assignments will include, but not be limited to, conducting financial, operational and…
Added 7 mins ago
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MEP Technical Services Manager
OCS
London, ON · Bristol-London, ON
- Full-time
Lead design reviews and technical workshops to ensure building services are fully coordinated with architectural, structural and specialist systems.
Added 7 mins ago
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Senior Forward Deployment Engineer
Luxoft
Mississauga, ON
- Full-time
Review application code, dependencies, test coverage, runtime configurations, deployment processes, logs, monitoring systems, and CI/CD pipelines.
Added 7 mins ago
CG
Weapons Technician Instructor
Calian Group
Borden, ON
- $38 to $45.29 CAD / hour
- Full-time
…and theoretical instruction related to small arms, armament systems, maintenance procedures, and weapons…
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Facilities Administrator
OCS
Whitewater, MB
- Full-time
Familiarity with ERP systems, particularly Oracle would be advantageous.
Added 7 mins ago
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Intermediate P&C Engineer
CIMA+
Kelowna, BC
- $106,720 to $146,740 CAD / year
- Full-time
Design and review the protection and control drawings of substation systems and power systems
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Software Engineer
Syntrace
Vancouver, BC
- Full-time
Added 7 mins ago
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Sales Director - TMT, Public Sector
TELUS Digital
Toronto, ON
- $100,000 to $190,000 USD / year
- Full-time
3+ years of Salesforce consulting and systems integration sales experience
Added 7 mins ago
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Forward-Deployed Software Engineer (AI Integration & Modernization)
Andromeda Software Inc.
Toronto, ON
- Full-time
…environments, bring modern AI capabilities into legacy and cloud systems, and turn complex problems into reliable, scalable software. You will also shape reusable patterns and technical…
Added 7 mins ago
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Showroom Sales Consultant – Decorative Hardware (Billingual)
Union Lighting & Decor
Montreal, QC
- Full-time
Tech-savvy with experience using quoting systems and supplier platforms.
Added 7 mins ago
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Intermediate P&C Engineer
CIMA+
Saskatoon, SK
- Full-time
Design and review the protection and control drawings of substation systems and power systems
Added 7 mins ago
MC
Senior Manager, Data Analytics & Business Intelligence
Medline Canada, Corporation
Mississauga, ON
- Full-time
Oversee the integration of data from SAP, CRM, eCommerce, master data, and other enterprise systems, working closely with application and functional subject-matter experts.
Added 7 mins ago
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Accounting Clerk (Bilingual)-EN
Canadian Forces Morale and Welfare Services
Borden, ON
- $21.79 to $26.36 CAD / hour
- Full-time
In maintaining electronic and manual filing systems
Added 7 mins ago
NA
Customer Operations Coordinator
Normac Adhesive Products Inc.
Burlington, ON
- Full-time
· Experience with QuickBooks, ERP or order-management systems preferred.
Added 7 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Guelph, ON
- $53,500 to $58,500 CAD / year
- Full-time
Comfort learning and working with both manual and automated systems, along with experience using various computer software applications.
Added 7 mins ago
TT
Technical Expert - Flight Control Laws Design, Development | Dorval, QC, CAN
TechOrient Technology Services
Dorval, QC
- Full-time
You must be versed in "classical" and “modern” control systems design techniques for SISO and MIMO systems and be familiar with advanced control laws techniques and methods
Added 7 mins ago
HR
Electrical Installations Design Engineer –Rail Systems
Hitachi Rail
Toronto, ON
- $95,102 to $142,653 CAD / year
- Full-time
Electrical Installations Design Engineer – Rail Systems
Added 7 mins ago
TS
Technical Recruiter
TRS Staffing Solutions
Calgary, AB
- Full-time
Added 7 mins ago
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Intermediate P&C Engineer
CIMA+
Calgary, AB
- Full-time
Design and review the protection and control drawings of substation systems and power systems
Added 7 mins ago
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Intermediate P&C Engineer
CIMA+
AB · Edmonton, AB
- Full-time
Design and review the protection and control drawings of substation systems and power systems
Added 7 mins ago
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Director of Design
Bomber
AB · Edmonton, AB
- Full-time
Develop tools and systems to provide critical financial and operational information to stakeholders.
Added 7 mins ago
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Visual Team Leader
Patagonia
Kelowna, BC
- $23.4 to $25.9 CAD / hour
- Full-time
Added 7 mins ago
Senior Manager, Health & Safety
Clutch Technologies Inc.
Mississauga, ON
…multi-site production and logistics business, designing the systems, shaping the culture, and protecting every worker across our national…
Added 7 mins ago
To Go Specialist, Ottawa
Recipe Unlimited
Ottawa, ON
Be thoroughly familiar with the causes of food contamination and the methods of prevention and follow all food safety standards and systems

Desjardins

Advisory Agent, Member and Client Experience

Cornwall, ON, Canada
Hawkesbury, ON, Canada
Casselman, ON, Canada
North Glengarry, ON, Canada
Embrun, ON, Canada
Caisse Desjardins Ontario_Alexandria (MT), Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary position for five months

The work mode arrangement for the position is full-time on site

As a member and client experience advisory agent at Desjardins Ontario Credit Union - Alexandria Branch, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Stay on top of the latest standards, products and services in your field.
Adhere to compliance, security and risk management rules.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Onsite, #ON03

What you bring to the table

High school diplomas in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients.
Knowledge of all convenience services products and services
Knowledge of Desjardins products and services for caisse members, products and services offered by Desjardins Business centres, components and distribution networks and channels, and products and services offered by competitors
Ability to enter data in the systems
Knowledge of security measures, legal frameworks and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
Knowledge of service standards

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-5

Apply About employer

More about this job

Responsibilities

The advisory agent supports members and clients by addressing their financial needs, promoting products, and providing advice on digital banking tools. They also contribute to business development, maintain relationships, and assist with fraud-related inquiries while ensuring compliance with security standards.

Requirements

Candidates must have a high school diploma in a related field and at least one year of relevant experience. Strong communication skills in both English and French are required to interact effectively with members and partners.

Skills

Customer service
Financial advisory
Banking transactions
Business development
Digital solutions
Fraud assistance
Compliance
Security management
Risk management
Communication
Data entry
Technical support
Problem solving
Relationship management

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Financial services
Credit union
Banking
Customer experience
Digital solutions
Fraud prevention
Compliance
Risk management
Business development
Financial empowerment
Technical support
Data entry
Security
Member relations
Client experience

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