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Added 3 mins ago
B
Maintenance Team Lead
BGIS
Toronto, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
Added 3 mins ago
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Associate Director, Media Planning
GALE
Toronto, ON · Greater Toronto Area, Canada
- Full-time
GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance…
Added 3 mins ago
CH
Associate Director, Financial Operations
Covenant House Toronto
Toronto, ON
- Full-time
…advance the effective use of NetSuite, Power BI and related systems, drawing on Sage experience where relevant to legacy processes and transition…
Added 3 mins ago
BC
会计师
BYD Canada
Toronto, ON
- Full-time
…finance key user for SAP configuration changes supporting new business scenarios, and manage integrations between SAP and other business systems. In the initial phase, this role will also…
Added 3 mins ago
SC
Senior Underwriter, Professional Liability
SPG Canada
Toronto, ON
- Full-time
Manage an assigned book of Professional Liability business which consists of risk analysis, negotiating terms and conditions, and working within the parameters of assigned authority
Added 3 mins ago
PT
Business Development Manager
pH7 Technologies
Vancouver, BC
- Full-time
Help establish the systems, processes and discipline needed to scale pH7's business development function.
Added 3 mins ago
NI
Payroll Administrator and HR Coordinator
Norsat International
Richmond, BC
- $40,000 to $50,000 CAD / year
- Temporary
…include customizable satellite components, portable satellite systems, maritime solutions, and network solutions. The company’s products and services are used extensively by…
Added 3 mins ago
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Temporary Fashion Associate - Spruce Grove
Reitmans (Canada) Ltée/Ltd
Spruce Grove, AB
- Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 33 mins ago
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Structural Engineer, Building
Stantec
Trois-Rivières, QC
- Full-time
Conduct structural surveys and inspections of building structures and framing systems;
Added 33 mins ago
BM
Supervisor, Guest Services & Rentals - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Monitor labour, expenses, inventory, equipment, and operational resources to support budget targets and business objectives.
Added 33 mins ago
SL
Director, Enterprise Architecture Strategy, Core Platform
Sun Life Québec
Montreal, QC
- Full-time
Bachelor’s degree in Computer Science, Engineering, Information Systems, Business Technology Management, or a related discipline. A master’s degree is preferred.
Added 33 mins ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life Québec
Montreal, QC
- Full-time
…workflow orchestration, and Agentic AI capabilities applied to business process…
Added 33 mins ago
BD
Operations Administrator (BDL)
Brewers Distributor Ltd
AB · Edmonton, AB
- Full-time
Preferable experience with SAP, and/or similar ERP systems experience using business process management software
Added 34 mins ago
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Senior Information Security Analyst
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 34 mins ago
MC
Supply Chain Procurement Professional
Maven Consulting Limited
Remote, Canada
- Full-time
- Remote
At Maven, we build what communities depend on - power, water, gas, and other essential systems that keep communities connected and thriving. Our success is driven by our people: motivated…
Added 34 mins ago
SAP SuccessFactors Employee Central Payroll - Senior Consultant/ Manager
EY
Toronto, ON · Ottawa, ON · AB · Calgary, AB
Translate business goals into scalable payroll solutions aligned with global and local regulations.
Added 34 mins ago
CE
Senior Maintenance Scheduler
Cenovus Energy
Lloydminster, AB
- Full-time
…improve execution and asset reliability. Using ERP and scheduling systems as your primary tools, you will help ensure the right work is completed at the right time, with a strong focus on…
Added 34 mins ago
V
Branch Manager - West End
Vancity
Vancouver, BC
- Full-time
As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution within one of…
Added 48 mins ago
Dev. Machine Learning Engineering II
Bell
Toronto, ON
We are seeking a highly skilled and experienced Machine Learning Engineering Developer II to join our team. This role requires a strong understanding of machine learning principles,…
Added 48 mins ago
Director of Environment and Permitting
First Majestic Silver
Vancouver, BC
…commitment to social responsibility is integrated into our business strategy and recognized throughout the organization as essential to the long-term growth of our organization and the…
Added 48 mins ago
NM
Journeyperson Electrician
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
Ensure safe, reliable and effective operation & maintenance of Electrical devices and systems in an open pit mining environment
Added 48 mins ago
NM
Journeyperson Instrumentation Mechanic
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
Ensure safe, reliable and effective operation & maintenance of process control instrumentation and Process Control Systems across site
Added 48 mins ago
NM
Journeyperson Heavy Duty Mechanic
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
Maintenance repair experience with various generators, pump systems and light plants preferred
Added 48 mins ago
TT
Sales Development Representative
trane technologies
Montreal, QC
- Full-time
…Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to…
Added 48 mins ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
…engineering, product, and platform teams to deliver high-performance systems. This individual will serve as a technical authority across the organization while remaining actively involved…

Desjardins

Advisory Agent, Member and Client Experience

Cornwall, ON, Canada
Hawkesbury, ON, Canada
Casselman, ON, Canada
North Glengarry, ON, Canada
Embrun, ON, Canada
Caisse Desjardins Ontario_Alexandria (MT), Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary position for five months

The work mode arrangement for the position is full-time on site

As a member and client experience advisory agent at Desjardins Ontario Credit Union - Alexandria Branch, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Stay on top of the latest standards, products and services in your field.
Adhere to compliance, security and risk management rules.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Onsite, #ON03

What you bring to the table

High school diplomas in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients.
Knowledge of all convenience services products and services
Knowledge of Desjardins products and services for caisse members, products and services offered by Desjardins Business centres, components and distribution networks and channels, and products and services offered by competitors
Ability to enter data in the systems
Knowledge of security measures, legal frameworks and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
Knowledge of service standards

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-5

Apply About employer

More about this job

Responsibilities

The advisory agent supports members and clients by providing financial advice, promoting products, and assisting with banking transactions. They also identify business opportunities, handle fraud-related inquiries, and ensure compliance with security and risk management standards.

Requirements

Candidates must have a high school diploma in a related field and at least one year of relevant experience. Strong communication skills in both English and French are required to interact effectively with members and partners.

Skills

Customer service
Financial advisory
Banking transactions
Business development
Digital solutions
Fraud detection
Compliance
Security management
Risk management
Communication
Data entry
Technological support
Relationship management
Problem solving
Financial literacy

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Financial Services
Customer Experience
Business Development
Digital Solutions
Fraud Prevention
Compliance
Risk Management
Data Entry
Technological Tools
Member Support
Financial Empowerment
Cooperative Values
Transaction Processing
Security Measures
Internal Controls
Service Standards

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