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Added 14 mins ago
Product Manager, Agentic Products
Jetson Home
Kitchener, ON
…touch. You'll own the product surface of that system and the agent and workflow definitions that make the autonomy…
Added 29 mins ago
AT
Warehouse Agent
Air Tindi Ltd.
Yellowknife, NT
- Full-time
Added 29 mins ago
AI
Bilingual IVR Automation tester
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Validate inbound routing, agent handoffs, and interaction context/data transfer.
Added 29 mins ago
DI
System Administrator
Dawn InfoTek
Toronto, ON · Greater Toronto Area, Canada
- Contract
5+ years of experience supporting agent-based backups for SQL Always On Availability Groups (AAG), Oracle, DB2, and similar database platforms, with a solid understanding of SQL VSS and…
Added 29 mins ago
KR
AI Architect
KTek Resourcing
Toronto, ON
- Contract
Added 29 mins ago
AI
Automation tester(IVR) - Bilingual
Apptoza Inc.
Toronto, ON
- Full-time
Experience in Genesys Cloud CX or similar CCaaS contact centre platforms is preferred, especially for inbound routing, agent handoffs, and History tontextdata transfer validation.
Added 29 mins ago
AI
Adobe Site Reliability Engineer (French)
Apptoza Inc.
Toronto, ON
- Full-time
Added 29 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To…
Added 29 mins ago
B
Senior Analyst & AI Agent Solutions, Human Resources Information System
Bombardier
Dorval, QC
- Full-time
Design agent solutions using Microsoft 365 Copilot Agent Builder and/or Microsoft Copilot Studio.
Added 29 mins ago
AE
Executive Assistant
Arc'teryx Equipment
North Vancouver, BC
- Full-time
You have a not-so-secret skill as a travel agent and are able to manage complex international multi-leg travel, often requiring continuous changes and rescheduling
Added 44 mins ago
B
Préposé(e) à l'entretien
BGIS
Montmagny, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
B
Préposé(e) à l'entretien
BGIS
Sept-Îles, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
B
Préposé(e) à l'entretien
BGIS
Saint-Augustin-de-Desmaures, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
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Préposé(e) à l'entretien
BGIS
Quebec, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
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Préposé(e) à l'entretien
BGIS
Beauceville, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
B
Préposé(e) à l'entretien
BGIS
Chibougamau, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
B
Préposé(e) à l'entretien
BGIS
Baie-Comeau, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
B
Préposé(e) à l'entretien
BGIS
Amqui, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 44 mins ago
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Préposé(e) à l'entretien
BGIS
Havre-Saint-Pierre, QC
- Part-time
En tant qu’agent(e) d’entretien, vous serez responsable de maintenir la propreté des installations dans une zone désignée, tout en respectant les normes de qualité, de santé et de sécurité,…
Added 58 mins ago
E
Software Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Current practical experience with AI-assisted and agent-based software development, including assessing new tools and verifying the quality and security of generated code.
Added 1 hour ago
M
Senior Software Engineer (Hybrid / Montreal)
Motion
Montreal, QC
- Full-time
…marketer - we're going further: a persistent creative strategy agent that lives where your team already works (Slack, Notion, Google Drive, your ad data) and turns a marketer's knowledge…
Added 1 hour ago
H
Senior Architect
Hays
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Design agent-based AI systems using multi-agent architectures, enterprise integrations, orchestration frameworks, and workflow automation.
Added 1 hour ago
H
Cloud Architect
Hays
Toronto, ON
- Contract
Architect Agentic AI solutions, including multi-agent patterns, tool/function integration, enterprise APIs, knowledge sources, and workflow orchestration.
Added 1 hour ago
PC
Guest Experience Supervisor
Pursuit Collection
Banff, AB
- Full-time
Perform Guest Experience Agent and Facilities Attendant duties as operationally required.
Added 1 hour ago
AI
Adobe Site Reliability Engineer
Apptoza Inc.
Toronto, ON
- Full-time

Desjardins

Advisory Agent, Member and Client Experience

Trois-Rivières, QC, Canada
Caisse Desjardins de l'Est de Trois-Rivières, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

The work mode arrangement for the position is full-time on site.

As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Stay on top of the latest standards, products and services in your field.
Adhere to compliance, security and risk management rules.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-6

Apply About employer

More about this job

Responsibilities

The advisory agent provides personalized financial advice and support to members and clients while promoting the organization's products and services. They also assist with digital tool adoption, handle transaction issues, and identify business development opportunities.

Requirements

Candidates must possess a high school diploma in a related field and at least two years of relevant experience. Proficiency in French is required, along with strong communication and customer service skills.

Skills

Customer service
Financial advisory
Business development
Relationship management
Digital solutions
Fraud detection
Compliance
Risk management
Technological support
Communication
Situational adaptability
Tech savvy

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Customer experience
Digital tools
Fraud
Compliance
Risk management
Business development
Financial empowerment
Cooperative values
Transaction support
Safety
Prevention
Client relations

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