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Added 24 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as a change agent, continuously challenging the status quo and driving improvements
Added 54 mins ago
C
Agent(e) d’entretien / Custodian
CBRE
Longueuil, QC · Saint-Hubert, QC
- Full-time
À titre d’agent ou agente d’entretien chez CBRE, vous contribuerez à maintenir des espaces impeccables et accueillants. Vous veillerez au respect des normes élevées de propreté qui font la…
Added 54 mins ago
C
Agent(e) d’entretien / Custodian
CBRE
Longueuil, QC
- Full-time
À titre d’agent ou agente d’entretien chez CBRE, vous contribuerez à maintenir des espaces impeccables et accueillants. Vous veillerez au respect des normes élevées de propreté qui font la…
Added 54 mins ago
U
CCAIP (IVR) Integration Developer
UST
Toronto, ON
- Full-time
…vendor platform, and managing call transfers from a Dialogflow…
Added 1 hour ago
AH
Clinical Nurse Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…required. Demonstrated skills as an educator, innovator, and change agent required. Effective interpersonal, verbal, and written communication required. Demonstrated leadership and…
Added 2 hours ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
…Inc. is a subsidiary of Victor and a leading managing general agent in Canada. Victor Canada has a rich history in specialty insurance and offers a unique range of products and programs…
Added 4 hours ago
F
Lead Building Services Design Engineer
Fluor
Vancouver, BC
- Full-time
Design clean agent extinguishing, foam systems, deluge, wet and dry s sprinklers, standpipes, fire water pumps
Added 4 hours ago
AI
Senior Level 3 AI Engineer – Copilot, ChatGPT, Grok, Claude & Gemini
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
…as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA…
Added 4 hours ago
AI
AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
…interaction so that the knowledge feeds a future AI support agent. Each analyst maintains broad coverage of the full portfolio while owning one product as point of…
Added 4 hours ago
PC
Corporate Finance Senior Associate (Bilingual FR/EN)
PwC Canada
QC · Clarke City, QC
- Full-time
Added 4 hours ago
B
Senior Databricks Data Platform Engineer
Brillio
Canada
- Contract
Build AI agents and tools on Databricks (Mosaic AI Agent Framework, Model Serving, Vector Search) and integrate them with enterprise systems through Model Context Protocol (MCP)
Added 4 hours ago
PC
Forensic & Dispute Services Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Added 4 hours ago
L
Sr Sales Rep - Retail Lighting Products
LEDVANCE
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $105,000 CAD / year
- Full-time
Manage broker/agent relationships to promote sales.
Added 5 hours ago
S
Demand & Content Marketing Lead | Responsable Marketing de la Demande et Contenu
Sadie
Montreal, QC · Saint-Laurent, QC
- Full-time
Sadie is building voice AI for hotels. Our agent answers guest calls 24/7, shares property information, quotes real-time availability and rates, books and manages reservations, and…
Added 5 hours ago
RC
Claims & Care Specialist
Recapture Capital Inc.
Calgary, AB
- $60,000 to $75,000 CAD / year
- Full-time
Active Level 1 or higher General Insurance Agent license (required)
Added 5 hours ago
AG
Ramp Duty Manager - Ground Operations
Alliance Ground International
Richmond, BC · YVR Airport
- Full-time
…Manager! Ideal candidates will have at least three years of ramp agent experience and three years of progressive aviation management…
Added 5 hours ago
RB
Senior Director, Data Architecture & Engineering
Royal Bank of Canada
Toronto, ON
- Full-time
Agent Assisted Architecture operations: Run continuous inventory of data platforms and stores across RBC’s stacks. Deploy automated architecture review and decision record workflows powered…
Added 5 hours ago
C&
Design Coordinator
Crate & Barrel
Vancouver, BC
- $18.25 to $36 CAD / hour
- Full-time
Ability to be an agent of change and shift quickly as our business evolves
Added 5 hours ago
FH
Leader, Strategic Transformation (Quality & Safety)
Fraser Health
Surrey, BC
- Full-time
The Leader, Strategic Transformation is the principal agent for change who seeks to shift or transition a major part of the Organization from a current state to a desired future state. The…
Added 5 hours ago
FH
Leader, Strategic Transformation (Workday and Business Transformation)
Fraser Health
Surrey, BC
- Full-time
The Leader, Strategic Transformation is the principal agent for change who seeks to shift or transition a major part of the Organization from a current state to a desired future state. The…
Added 6 hours ago
T
Collections Agent, Accounts Receivable
Tenaquip
Senneville, QC
- Full-time
The Collections Agent is responsible for managing and collecting outstanding customer accounts to support the organization's cash flow and financial objectives. This role involves…
Added 6 hours ago
P
Forensic Services - Fraud, Investigations and Regulatory Enforcement - Director - CS - G
PwC
Vancouver, BC
- Full-time
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as a change agent, continuously challenging the status quo and driving improvements
Added 6 hours ago
SR
Platform Engineer
Swim Recruiting
Vancouver, BC
- $60 to $70 CAD / hour
- Contract
Experience implementing and configuring observability in Kubernetes, including Docker-based workloads and agent deployment across clusters
Added 6 hours ago
AI
Principal Consultant – AWS Data Platforms & Agentic AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Establish patterns for Agent Identity, authentication, authorization, entitlements and governed agent-to-data access.

Desjardins

Advisory Agent, Member and Client Experience

Saint-Lin - Laurentides, QC, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary 11-month position (On call)

The work mode arrangement for the position is full-time on site.

As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Stay on top of the latest standards, products and services in your field.
Adhere to compliance, security and risk management rules.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-19

Apply About employer

More about this job

Responsibilities

The advisory agent provides personalized financial advice and support to members while promoting the organization's products and digital tools. They also assist with transactions, identify business opportunities, and manage fraud-related inquiries to ensure client satisfaction.

Requirements

Candidates must possess a high school diploma in a related field and at least two years of relevant experience. Proficiency in French is required, along with strong communication skills and a customer-focused mindset.

Skills

Customer service
Financial advisory
Business development
Digital solutions
Fraud assistance
Compliance
Security
Risk management
Communication
Tech savvy
Problem solving
Relationship management

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Customer experience
Digital tools
Business development
Fraud prevention
Compliance
Risk management
Cooperative values
Financial empowerment
Telemedicine
Pension plan
On-site
Member services

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