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Added 8 mins ago
Customer Experience Associate - Chelmsford, ON (26.25 hours/week)
Scotiabank
ON · Chelmsford, ON
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Added 8 mins ago
Financial Advisor, Investment & Retirement Planning - Kensington Road, Calgary
Scotiabank
Calgary, AB
…in our retail branch network, you are a member of the branch sales team responsible for contributing to the team’s overall success by meeting or exceeding negotiated deposit and investment…
Added 8 mins ago
Connect & Learn- Financial Planner, Scotia Financial Planning- Sudbury, ON
Scotiabank
Sudbury, ON
Explore how our planning model, client opportunities, and support structure can help you grow your business and deepen client relationships.
Added 8 mins ago
WM
Senior Account Executive
Waste Management, Inc. (WM)
Nanaimo, BC
- Full-time
…employee plays a role in delivering essential services that support communities across…
Added 8 mins ago
CI
Student Intern, IT Business Application Development
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
…platform. The student will be in charge of design, development, and support of specific functionalities associated with Business Requirements from Operations/Business Counterparts. As well,…
Added 8 mins ago
MM
Full Stack Developer
Mitsubishi Motor Sales of Canada, Inc.
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Support the deployment, monitoring, and troubleshooting of applications and their supporting cloud services on cloud platforms such as Google Cloud (GCP) and Amazon Web Services (AWS),…
Added 8 mins ago
KP
KPW Process Engineer
Komline Pure Water
Surrey, BC
- Full-time
Support sales and applications teams with technical evaluations, preliminary designs, equipment budgets, and proposals.
Added 23 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Rivière-Rouge, QC
- Full-time
…You promote the organization's cooperative values through the support you provide. You support and advise members and clients on available financial products and services, and promote the…
Added 23 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 38 mins ago
Regional Sales Manager SW ON
JB Poindexter & Co
Burlington, ON
Support the Full Sales Cycle: Coordinate quoting, order entry, chassis, scheduling, delivery, warranty, and customer follow-up to create a seamless experience.
Added 38 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Penticton, BC
Performance bonuses (in-store sales or management position);
Added 38 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 38 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Beloeil, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 38 mins ago
SC
Sales Representative (Prince George & Terrace, BC)
Sterling Crane
Prince George, BC
- Full-time
The Sales Representative will support in identifying and pursuing business opportunities in various market segments in Prince George, Terrace, BC and surrounding area. This position will…
Added 38 mins ago
SC
Sales Representative (Grande Prairie & Fort St. John, BC)
Sterling Crane
Grande Prairie, AB
- Full-time
The Sales Representative will support in identifying and pursuing business opportunities in various market segments in the Grande Prairie, Fort St. John and surrounding area. This position…
Added 38 mins ago
N
Technical Solutions Lead
Norcada
AB · Edmonton, AB
- Full-time
Norcada makes cutting-edge scientific products and instruments, and we need people with a scientific or technical background and a passion for the field to work directly with our customers.…
Added 38 mins ago
N
Technical Solutions Lead
Norcada
AB · Edmonton, AB
- Full-time
Norcada makes cutting-edge scientific products and instruments, and we need people with a scientific or technical background and a passion for the field to work directly with our customers.…
Added 38 mins ago
E
Technical Product Manager – Battery Systems
Electrovaya
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
Experience in technical product management, business analysis, technical sales support, or related technical roles.
Added 38 mins ago
SA
Chief Executive Officer
Salt and Soil Capital
Vancouver, BC
- Full-time
…is ideal for high-performing individuals with demonstrated sales and business development success who are seeking their first CEO role. It offers a unique opportunity to lead, innovate, and…
Added 38 mins ago
A
Application Engineer
Aplin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Application Engineer will provide technical and commercial support for industrial mixing and agitation equipment throughout the sales process.
Added 38 mins ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
…employees to achieve success at their own pace and with the support of leadership. The internship equipped me with similar responsibilities to those I now hold in my full-time Technical…
Added 53 mins ago
C
Field Technical Lead - BAS
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is looking for a full-time, team-oriented, results-driven, BAS Field Technical Lead, to join our amazing culture at our Toronto, ON location. This role is…
Added 53 mins ago
BB
Technician II - Security
Bosch Building Technologies
Vancouver, BC
- $27.7 to $38.91 CAD / hour
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete…
Added 1 hour ago
J
Senior AI Engineer, Marketing
Jobgether
Canada
- Full-time
In this role, you will strengthen and evolve the systems that support complex marketing operations, lead management, and data governance.
Added 1 hour ago
GC
Credit Analyst
GMS Canada
Nanaimo, BC
- Full-time
…customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and the wage range is $25.50 - $28.50 per…

Desjardins

Advisory Agent, Member and Client Experience

Rivière-Rouge, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The work mode arrangement for the position is full-time on site.

As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and advise members and clients on available financial products and services, and promote the various distribution channels available. You open accounts for them and help them with their financial transactions, while remaining attentive to their needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own
Contribute to business development and maintain business relationships through service delivery and activities
Assist members and clients who have encountered fraud or irregularities. Monitor and process transactions required to settle their cases
Stay on top of the latest standards, products and services in your field
Uphold compliance, security and risk management standards

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-24

Apply About employer

More about this job

Responsibilities

You will support members and clients by providing financial advice, managing transactions, and promoting digital tools to enhance their experience. Additionally, you will contribute to business development and assist clients in resolving issues related to fraud or irregularities.

Requirements

The position requires a high school diploma in a related field and a minimum of three years of relevant experience. Candidates must also possess strong communication skills, customer focus, and technical proficiency.

Skills

Customer service
Financial advisory
Business development
Relationship management
Fraud assistance
Compliance
Risk management
Digital solutions
Financial transactions
Technical support
Communication
Problem solving
Adaptability
Tech savvy

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Financial products
Business development
Fraud
Compliance
Risk management
Digital solutions
Customer experience
Financial empowerment
Transaction processing
Technical support
Banking
Cooperative values
Client relations
Security standards

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