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Desjardins

Agent, Benefits

Levis, QC, Canada

Full-time

Apply on desjardins.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Temporary 12 month position.

As a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

Carry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents.
Provide information about your unit’s day-to-day operations
Check data in the system and correct it as needed
Communicate with practitioners to obtain and verify information.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

Trade school diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Life and health insurance (FG)

Unposting Date

2026-11-20

Apply on desjardins.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

Process life and health insurance claims while performing clerical and administrative tasks to support unit operations. Communicate with practitioners to verify information and provide general information to members and clients.

Requirements

Requires a trade school diploma in a related field and at least one year of relevant experience. Candidates must possess intermediate to advanced English proficiency and knowledge of French.

Skills

Claims processing
Life and health insurance
Administrative tasks
Data entry
Document management
Communication
Customer focus
Action oriented
Interpersonal savvy
Situational adaptability
Clerical support
Transcription

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Life insurance
Health insurance
Claims agent
Disability management
Occupational health
Administrative support
Data entry
Document collection
Transcription
Hybrid work
Pension plan
Telemedicine
Customer service
Insurance claims
Clerical

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Work requirements

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