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Desjardins

Agent, Office work and operations

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Temporary position for 12 months. The work mode arrangement for the position is full-time on site.

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results in therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be required to:

Ensure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups
Provide support to users in the efficient use of tools and systems
Perform various administrative tasks related to data entry, extraction, processing, compilation and coding
Provide various information related to policies, programs and processes in your field
Prepare or revise presentations and other related documents.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Trade school diploma in a related field
A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-9

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More about this job

Responsibilities

Provide administrative and operational support to maximize productivity through data entry, processing, and quality control. Prepare reports, analyze information, and assist users with tools and systems to ensure operational objectives are met.

Requirements

Requires a trade school diploma in a related field and a minimum of three years of relevant experience. Candidates must possess advanced English proficiency and knowledge of French.

Skills

Data entry
Data processing
Database integrity
Administrative support
Operational support
Report generation
Statistical analysis
Quality control
Problem solving
Action oriented
Customer focus
Situational adaptability
English proficiency
French proficiency

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Administrative support
Data entry
Data processing
Database integrity
Operational productivity
Quality control
Reporting
Statistics
Process improvement
Action oriented
Customer focus
Situational adaptability
Nimble learning
Office operations
Business processes

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