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Agent, Product administration

  • Levis, QC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Temporary position for 12 months.


As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process and analyze information related to your line of work, solve problems and prepare recommendations, tailoring your approach as needed. You help users use tools and systems effectively. More specifically, you will be required to:

  • Carry out the unit’s operational and administrative processes
  • Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures, following up as needed
  • Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
  • Provide information about the policies, programs and processes in your field
  • Prepare and revise presentations and related documents.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.


What you bring to the table

  • College diploma in a related field
  • A minimum of one year of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-16
More about this job

Responsibilities

The agent provides administrative support to Desjardins components by managing specialized products and member accounts. Responsibilities include data entry, processing reports, and ensuring operational quality control.

Requirements

Candidates must possess a college diploma in a related field and at least one year of relevant experience. Proficiency in French is required for this role.

Skills

  • Administrative support
  • Data entry
  • Report generation
  • Quality control
  • Problem solving
  • Customer focus
  • Action oriented
  • Situational adaptability
  • Nimble learning
  • Communication
  • Information analysis

Benefits

  • Competitive salary
  • Annual bonus
  • Flexible vacation
  • Defined benefit pension plan
  • Group insurance
  • Telemedicine
  • Health and wellness expense reimbursement
  • Telework equipment

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Finance & Accounting
  • Customer Service & Support

Keywords

  • Product administration
  • Administrative support
  • Data entry
  • Reporting
  • Statistics
  • Quality control
  • Operational processes
  • Customer service
  • Policy compliance
  • Documentation
  • Hybrid work
  • Desjardins
  • Financial services
  • Office administration

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