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Desjardins

Agent, Product administration

Levis, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Temporary position for 12 months.

As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process and analyze information related to your line of work, solve problems and prepare recommendations, tailoring your approach as needed. You help users use tools and systems effectively. More specifically, you will be required to:

Carry out the unit’s operational and administrative processes
Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures, following up as needed
Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
Provide information about the policies, programs and processes in your field
Prepare and revise presentations and related documents.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

College diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-16

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More about this job

Responsibilities

The agent provides administrative support to Desjardins components by managing specialized products and member accounts. Responsibilities include data entry, processing reports, and ensuring operational quality control.

Requirements

Candidates must possess a college diploma in a related field and at least one year of relevant experience. Proficiency in French is required for this role.

Skills

Administrative support
Data entry
Report generation
Quality control
Problem solving
Customer focus
Action oriented
Situational adaptability
Nimble learning
Communication
Information analysis

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Product administration
Administrative support
Data entry
Reporting
Statistics
Quality control
Operational processes
Customer service
Policy compliance
Documentation
Hybrid work
Desjardins
Financial services
Office administration

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