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Added 37 mins ago
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Desjardins

Analyst, System and infrastructure operations, maintenance and development

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and diagnose issues related to large-scale IT rollouts or upgrades in line with business needs and the functions of selected solution modules. You respond to large-scale, highly complex development and correction requests. You provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies and programs. You recommend implementation plans. Your projects and initiatives require extensive, in-depth knowledge of your line of work. You direct and guide work to meet objectives. You help solve highly complex problems using your analytical skills and comprehensive, detailed understanding of your line of business and the organization. Coordination is critical. You interact with many stakeholders working in a wide range of fields. You lead and serve as a systems specialist for your unit, clients and practitioners. More specifically, you will be required to:

Define the implementation strategy.
Coach the team on analyzing business solutions to speed up delivery.
Help clients define their needs with a detailed solution feasibility and design reflection process. Define functional requirements to inform decision-making on choosing appropriate IT solutions.
Develop complex execution strategies, determine their scope and write procedures and guidelines.
Analyze risks. Write highly complex reports and test cases, propose solutions and make recommendations. Serve as a specialist on how to implement recommendations.
Oversee the implementation of action plans to address issues in accordance with rules and parameters.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of six years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Information technology (FG)

Unposting Date

2026-11-13

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More about this job

Responsibilities

The analyst designs, configures, and maintains business solutions, computer networks, and database servers to support IT efficiency. They also lead implementation strategies, diagnose complex technical issues, and provide expert guidance to stakeholders and team members.

Requirements

Candidates must hold a bachelor's degree in a related field and possess at least six years of relevant experience. Proficiency in both English and French is required due to the nature of the duties and interactions with partners.

Skills

Systems administration
Infrastructure operations
Business solutions
Computer networks
Database servers
IT rollouts
Risk analysis
Implementation strategy
Technical documentation
Stakeholder management
Project coordination
Analytical skills
Problem solving
Coaching
Functional requirements

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Systems operations
Infrastructure maintenance
Business solutions
Computer networks
Database servers
IT rollouts
Implementation strategy
Risk analysis
Technical reporting
Stakeholder management
Project management
Systems specialist
Functional requirements
Hybrid work
Information technology

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