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Desjardins

Analyst, System and infrastructure operations, maintenance and development

Levis, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and diagnose complex issues related to IT rollouts or upgrades in line with business needs and the functions of selected solution modules. You respond to moderately and highly complex development and correction requests. You provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies and programs. You propose implementation plans. Your projects and initiatives require extensive knowledge of your line of work. You coordinate the planning, design and execution of projects, initiatives and activities. You help solve complex problems using your analytical skills and detailed knowledge of your line of business. Coordination is critical. You interact with stakeholders working in other technology fields. You serve as a resource person for your unit, clients and partners. More specifically, you will be required to:

Help clients define their needs with a detailed solution design process. Identify, input, analyze and interpret specific functional requirements and data to inform decision-making on choosing appropriate IT solutions and developing applications.
Develop functional testing strategies.
Analyze risks. Write moderately to highly complex reports and test cases, propose solutions and make recommendations. Provide advice on how to implement recommendations.
Prepare and recommend action plans to address issues in accordance with rules and parameters.
Actively help develop, implement and update management policies, practices and standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum four years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Business insight, Complexity

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Information technology (FG)

Unposting Date

2026-11-8

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More about this job

Responsibilities

You will design, maintain, and upgrade IT infrastructure and business solutions while coordinating project execution across technology fields. Additionally, you will analyze complex issues, define functional requirements, and provide expert recommendations to optimize organizational standards.

Requirements

Candidates must hold a bachelor's degree in a related field and possess at least four years of relevant experience. Proficiency in French is required, along with strong analytical skills and business insight.

Skills

System operations
Infrastructure maintenance
Business solutions design
Computer networks
Database servers
IT rollouts
Problem solving
Project coordination
Functional testing strategies
Risk analysis
Report writing
Stakeholder management
Requirement analysis
Application development
Technical documentation
Policy development

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment reimbursement

Visa sponsorship

Not detected in the job text

Keywords

IT operations
Infrastructure
System maintenance
Business solutions
Computer networks
Database servers
IT upgrades
Project management
Functional requirements
Testing strategies
Risk analysis
Stakeholder management
Application development
Policy development
Hybrid work
Telemedicine
Pension plan
Analytical skills
Technical support
System design

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