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Added 8 mins ago
Financial Service Representative - LendDirect Office 1695
LendDirect
Toronto, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 8 mins ago
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Full-time
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Financial Service Representative - LendDirect Office 1695
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Full-time
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Added 37 mins ago
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Financial Service Representative
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…our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada…
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BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (HYBRID) - copy
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Added 11 hours ago
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Desjardins

Assistant Manager - Market Development

Granby, QC, Canada
Caisse Desjardins de Granby-Haute-Yamaska, Canada

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

As a market development assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team dedicated to selling financial products and services in a specific business line. You build and maintain long-term business relationships with members and clients in your line of business. You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure sector performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage employees and your department’s performance. You manage a team dedicated to members and clients. You oversee employees’ skills development and ensure high-quality service. The ability to develop talent is therefore essential. You serve as coach for your team members and provide advisory services and specific recommendations that take the needs of members and clients into account. The complex work associated with your unit requires extensive knowledge of the organization and your line of business. More specifically, you will be required to:

Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges
Ensure the quality of services and business relationships, and manage the member/client experience
Implement and monitor the action plan to achieve target results
Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values. Lead, coach and motivate the team to develop skills, boost engagement and empower employees
Implement and develop a competitive, profitable service offer that incorporates partnerships with other components in order to provide an exceptional member/client experience
Ensure the efficiency and continuous improvement of processes, and boost profitability
Promote the Desjardins brand and strengthen the organization’s roots in the community
Uphold Desjardins’s cooperative values

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of six years of relevant experience, including two years in a management role
Please note that other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Available to work one evening per week

Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Work processes

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-10-14

Apply About employer

More about this job

Responsibilities

You will lead a department dedicated to selling financial products and services while building long-term relationships with members and clients. You are responsible for developing business strategies, managing team performance, and ensuring sound risk management in alignment with organizational objectives.

Requirements

The role requires a bachelor's degree in a related field and a minimum of six years of relevant experience, including at least two years in a management position. A mutual fund representative certificate from the Autorité des marchés financiers is also required.

Skills

Strategic planning
Team management
Financial product sales
Business development
Coaching
Talent development
Risk management
Change management
Customer service
Relationship management
Performance management
Action oriented
Decision quality
Engagement
Nimble learning

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Market development
Financial services
Strategic planning
Team leadership
Business plan
Risk management
Talent acquisition
Change management
Customer experience
Mutual fund representative
Coaching
Performance management
Process improvement
Profitability
Desjardins
Hybrid work
Financial products
Business line
Operational management

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