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Assistant Manager, Market Development

  • Quebec, QC, Canada
  • Caisse populaire Desjardins du Piémont Laurentien, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

As an assistant Manager, Market Development you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team dedicated to selling financial products and services in a specific business line. You build and maintain long-term business relationships with members and clients in your line of business.You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure sector performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage employees and your department’s performance. You manage a team dedicated to members and clients. You oversee employees’ skills development and ensure high-quality service. The ability to develop talent is therefore essential. You serve as coach for your team members and provide advisory services and specific recommendations that take the needs of members and clients into account. The complex work associated with your unit requires extensive knowledge of the organization and your line of business. More specifically, you will be required to:


  • Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges
  • Ensure the quality of services and business relationships, and manage the member/client experience
  • Implement and monitor the action plan to achieve target results
  • Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values. Lead, coach and motivate the team to develop skills, boost engagement and empower employees
  • Implement and develop a competitive, profitable service offer that incorporates partnerships with other components in order to provide an exceptional member/client experience
  • Ensure the efficiency and continuous improvement of processes, and boost profitability
  • Promote the Desjardins brand and strengthen the organization’s roots in the community
  • Uphold Desjardins’s cooperative values

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience  
  • Please note that other combinations of qualifications and relevant experience may be considered  
  • Knowledge of French is required
Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Work processes


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-10-4
More about this job

Responsibilities

You will lead a team dedicated to selling financial products and services while managing strategic and operational business plans. You are responsible for coaching employees, ensuring high-quality service, and fostering strong business relationships with members and clients.

Requirements

The position requires a bachelor's degree in a related field and a minimum of six years of relevant experience. Proficiency in French is mandatory for this role.

Skills

  • Strategic planning
  • Operational management
  • Financial products sales
  • Team leadership
  • Talent development
  • Coaching
  • Performance management
  • Risk management
  • Change management
  • Customer experience
  • Process improvement
  • Communication
  • Action oriented
  • Decision quality
  • Customer focus

Benefits

  • Competitive salary
  • Annual bonus
  • 4 weeks of flexible vacation
  • Defined benefit pension plan
  • Group insurance
  • Telemedicine
  • Reimbursement of health and wellness expenses
  • Telework equipment

Visa sponsorship

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Categories

  • Management & Leadership
  • Finance & Accounting
  • Sales
  • Customer Service & Support

Keywords

  • Financial services
  • Market development
  • Strategic planning
  • Business plan
  • Risk management
  • Talent acquisition
  • Team synergy
  • Change management
  • Service offer
  • Profitability
  • Brand promotion
  • Cooperative values
  • Hybrid work
  • Performance metrics
  • Client experience
  • Financial products
  • Leadership
  • Coaching
  • Advisory services
  • Process improvement

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