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Desjardins

Business Development Specialist, Group Retirement Savings

Calgary, AB, Canada
Vancouver, BC, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

As a Business Development Specialist in Group Retirement Savings, you play a key role in responding to partner needs, both independently and in collaboration with the Business Development Manager.

You work closely with intermediaries and internal distribution channels that have complex and diverse needs, representing significant growth potential for the business unit. Acting as the voice of our partners and prospective clients within Desjardins, you provide strategic support to the Business Development Manager by addressing requests and managing projects initiated by these stakeholders. You collaborate effectively with internal partners to manage initiatives and client requests, while also taking the lead in coordinating efforts across teams. Regular meetings with team members ensure alignment, progress tracking, and operational efficiency. Your ability to solve complex problems using deep industry knowledge and expertise in the line of business is essential. Given the high level of coordination required, you frequently interact with stakeholders across multiple fields, making strong interpersonal skills a critical asset. All interactions, whether internal or external, reflect Desjardins’ core behaviors: simple, people-focused, modern, and high-performing - ensuring we consistently act in the best interest of our plan members, clients, and intermediaries. More specifically, you will be required to:

Provide strategic support to Business Development Managers (BDMs) by assisting with projects, requests, and initiatives involving strategic partners and prospective clients, while identifying opportunities and innovative solutions informed by industry trends and best practices
Represent Desjardins and Group Retirement Services (GRS) in client meetings, trade shows, and industry events, strengthening relationships, expanding networks, and supporting business development objectives.
Build, maintain, and strengthen relationships with clients, partners, intermediaries, internal distribution channels, and Business Development Managers to drive collaboration, growth, and long-term business success.
Respond proactively to partner and prospective client needs, particularly those with complex requirements and significant growth potential, leveraging extensive knowledge of GRS products, services, and solutions.
Collaborate effectively with internal partners and cross-functional teams to manage partner and client requests, lead initiatives, resolve issues, escalate potential concerns, and recommend improvements that enhance the client and partner experience
Serve as the voice of the client and partner within Desjardins, ensuring their perspectives are represented in business discussions, strategic initiatives, and internal projects to support continuous improvement and client-centric outcomes
Maintain and share expertise in Group Retirement Services by staying current on evolving products, services, market developments, and industry trends, while supporting the promotion of solutions aligned with business objectives
Contribute to operational excellence and team effectiveness by participating in team meetings, fostering collaboration across GRS and Group Benefits, and providing peer review of communications and presentations to ensure quality, consistency, and professionalism.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON09-

What you bring to the table

Bachelor's degree in a related field
A minimum of five years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Proven experience building and maintaining strong relationships with internal stakeholders, clients, and external partners to support collaboration and business objectives
Experience in Group Retirement Savings
Experience with project management or account management
Experience resolving complex issues and escalations through effective problem-solving, sound judgment, and timely decision-making
Experience independently managing competing priorities, coordinating team activities, and ensuring deliverables and deadlines are consistently met
Experience working in fast-paced environments with minimal supervision, demonstrating initiative, accountability, and a strong focus on achieving results.
Completion of any of the following Certified Employee Benefit Specialist (CEBS), Canadian Securities (CSC), Chartered Financial Analyst (CFA) or Actuarial designation
Intermediate knowledge of pension industry including pension products and legislation
Advanced knowledge of MS Office (Word, Excel, Outlook)
Intermediate knowledge of sales process, business development and / or client experience
Available for limited travel minimal, mostly within Canada and between offices

Action oriented, Complexity, Customer Focus, Differences, Nimble learning, Resourcefulness, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-29

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More about this job

Responsibilities

The Business Development Specialist provides strategic support to managers by managing partner requests, leading initiatives, and identifying growth opportunities within the Group Retirement Services sector. They act as the voice of the client and partner, fostering strong relationships and ensuring operational excellence across internal and external channels.

Requirements

Candidates must possess a bachelor's degree and at least five years of relevant experience in group retirement savings or a related field. Strong interpersonal skills, project management experience, and intermediate knowledge of pension products and legislation are essential for this role.

Skills

Business development
Group retirement savings
Relationship management
Project management
Account management
Strategic planning
Problem solving
Pension industry knowledge
Client experience
Sales process
Interpersonal skills
Communication
Stakeholder management
Market analysis
Cross-functional collaboration
MS Office

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Group Retirement Savings
Pension
Relationship Management
Project Management
Account Management
Strategic Support
Client Experience
Sales Process
CEBS
CSC
CFA
Actuarial
MS Office
Stakeholder Engagement
Industry Trends
Operational Excellence
Cross-functional Teams
Financial Services
Business Growth
Client Advocacy
Market Developments
Professionalism
Hybrid Work
Collaboration
Problem Solving
Decision Making
Accountability
Action Oriented
Strategic Mindset

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