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Added 8 mins ago
SG
Customer Service and Collections Representative
SinglePoint Group International Inc
Toronto, ON
- Full-time
…Representatives to join our team. As a Customer Service and Collections Representative, your primary mission is to monitor customer accounts, provide customer service regarding collection…
Added 8 mins ago
E
Project Group Manager
Electrozad
London, ON
- Full-time
Demonstrated experience delivering cross-functional, client-facing projects
Added 8 mins ago
TB
Business Development Representative ($85,000-$95,000 OTE)
The Bullpen
Vancouver, BC
- $50,000 to $54,000 CAD / year
- Full-time
Business Development Representative ($85,000 to $95,000 OTE)
Added 23 mins ago
Intern - Integrated Employment Services (Scarborough)
ACCES Employment
Toronto, ON
…Integrated Employment Services (IES). This placement offers hands-on experience in employment services, including client engagement, job readiness support, employer outreach, and service…
Added 23 mins ago
Intern - Integrated Employment Services (North York)
ACCES Employment
Toronto, ON
…Integrated Employment Services (IES). This placement offers hands-on experience in employment services, including client engagement, job readiness support, employer outreach, and service…
Added 23 mins ago
Intern - Integrated Employment Services (Toronto)
ACCES Employment
Toronto, ON
…Integrated Employment Services (IES). This placement offers hands-on experience in employment services, including client engagement, job readiness support, employer outreach, and service…
Added 23 mins ago
TF
Validation Engineering Specialist II
Thermo Fisher Scientific
Whitby, ON
- Full-time
- Attends selected client meetings as validation representative (as required)
Added 23 mins ago
LM
Senior Compensation Analyst, Total Rewards
Liberty Mutual Canada
Toronto, ON
- Temporary
Partner closely with Total Rewards, HR, and business leaders to deliver tailored compensation solutions that address client group needs and support broader organizational priorities.
Added 38 mins ago
C
Universal Banker
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 38 mins ago
HC
Client Access Representative - FT (#2026-496-CHS-329) EA
Hastings County
Belleville, ON
- Full-time
Hastings County has a current vacancy for Full-Time Client Access Representative in our Community and Human Services Department. Through commitment to established operating principles, this…
Added 38 mins ago
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Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…roots dating back to 1912. Known for trusted advice, strong client relationships, and disciplined investment expertise, our teams combine deep market knowledge with the strength and…
Added 38 mins ago
B
Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…roots dating back to 1912. Known for trusted advice, strong client relationships, and disciplined investment expertise, our teams combine deep market knowledge with the strength and…
Added 38 mins ago
H
Assessor Coordinator Degree Senior
HealthCareersInSask.ca
Yorkton, SK
- Full-time
Job Description: Provides assessment, care planning, client advocacy, and coordinating services and monitoring care needs. Participates in policy and program development, health education,…
Added 38 mins ago
LM
Underwriter, Property & Casualty
Liberty Mutual Canada
Calgary, AB
- Full-time
If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that…
Added 53 mins ago
Community Mental Health Worker - Youth Huddle
Winnipeg Regional Health Authority
Portage la Prairie, MB
Minimum of two (2) years’ experience providing evidence-based mental health and addictions counselling to youth and adults. 3-5 years preferred.
Added 53 mins ago
Inside Sales Representative
Berlin Packaging Canada Corporation
Dorval, QC
We are seeking an Inside Sales Representative, who will develop sales through prospecting and servicing new and existing customers. Increase revenue by targeting and winning sales across a…
Added 53 mins ago
Care Coordinator Supervisor (DSP Supervisor)
The Government of Nova Scotia
NS · DARTMOUTH, NS
You have extensive experience in conducting assessments, interviews, and negotiations, particularly in complex client situations. Your sound judgment, paired with strong communication and…
Added 53 mins ago
Communications Officer
The Government of Nova Scotia
Halifax, NS
Completion of a related bachelor’s degree along with one year of professional communications experience
Added 53 mins ago
R
Bilingual (French/English) Customer Service Representative
RBC
Mississauga, ON
- Full-time
The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their…
Added 53 mins ago
R
Customer Service Representative - Creditor Insurance
RBC
Mississauga, ON
- Full-time
The Customer Service Representative - Creditor Insurance will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You…
Added 53 mins ago
C
Claims Representative I, Auto
Co-operators
Laval, QC
- Full-time
As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 1 hour ago
GF
Sales and Service Representative (Fitness Trainer) - Toronto Yonge and Lawrence
GoodLife Fitness
Toronto, ON
- Part-time
What is a Sales and Service Representative (Fitness Trainer)?
Added 1 hour ago
C
Business Development Associate
Corpay
Montreal, QC
- Full-time
…part of the application or interview process, please notify a representative of the Human Resources…
Added 1 hour ago
D
Wealth Management Advisor
Desjardins
Montreal, QC
- Full-time
…solutions to meet their financial goals. You work closely with a client base consisting of affluent individual members and business owners. Interpersonal savvy is therefore essential. You…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Laval, QC · Caisse Desjardins de l'Ouest de Laval
- Full-time
…solutions to meet their financial goals. You work closely with a client base consisting mainly of individual members and businesses. Interpersonal savvy is therefore essential. You drive…

Desjardins

Client Relationship Manager, Group Retirement Savings

Calgary, AB, Canada
Vancouver, BC, Canada
Toronto, ON, Canada
Levis, QC, Canada
Montreal, QC, Canada
Complexe Desjardins Montréal, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

As a Client Relationship Manager for Group Retirement Savings at the national Client Relations Centre, you help develop and maintain business relationships with Desjardins Insurance clients in the SME segment. You work with clients who have diverse and often complex needs for accounts with significant development potential for your sector. You analyze client needs, and develop and implement personalized solutions. Your complex work and initiatives require extensive knowledge of group retirement plans. You advise and assist current and potential members and clients as well as various collaborators. More specifically, you will be required to :

Advise and support partners, collaborators and clients on the best solutions and strategies and determine target outcomes
Ensure client satisfaction and a high level of service quality, follow up and implement improvements as needed
Stay on top of the latest trends, opportunities and best practices in your field.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON09

What you bring to the table

Bachelor's degree in a related field
A minimum of four years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
A representative’s certificate for group annuity plans issued by the Autorité des marchés financiers (AMF) in Quebec, or be in the process of obtaining one
Advanced proficiency of French, both oral and written
Advanced proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Business insight, Complexity, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Life and health insurance (FG)

Unposting Date

2026-11-8

Apply About employer

More about this job

Responsibilities

Develop and maintain relationships with SME clients, analyze their needs, and create and implement personalized group retirement savings solutions. Advise and support clients, members, partners, and collaborators while ensuring high service quality, following up on outcomes, and identifying improvements and industry best practices.

Requirements

A bachelor's degree in a related field and at least four years of relevant experience are required, though equivalent combinations of qualifications and experience may be considered. Candidates must hold or be working toward an AMF representative certificate for group annuity plans in Quebec and have advanced written and spoken French and English proficiency.

Skills

Group Retirement Plans
Client Needs Analysis
Personalized Solutions
Partner Advising
Client Support
Customer Satisfaction
Service Quality
Follow-Up
Process Improvement
Business Insight
Action Orientation
Interpersonal Skills
Adaptability
Continuous Learning
French Communication

Benefits

Competitive Salary
Annual Bonus
Flexible Vacation
Defined Benefit Pension Plan
Group Insurance
Telemedicine
Health and Wellness Expense Reimbursement
Telework Equipment Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Savings
Group Retirement Plans
Group Annuity Plans
SME Segment
Client Relations
Client Needs Analysis
Personalized Solutions
Business Relationships
Client Satisfaction
Service Quality
Partner Support
AMF Representative Certificate
French
English
Business Insight
Action Orientation
Interpersonal Skills
Continuous Improvement
Industry Best Practices

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