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Desjardins

Communications Advisor

Montreal, QC, Canada
Levis, QC, Canada
Complexe Desjardins Montréal, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

The incumbent supports and advises caisse managers in developing, improving and implementing communications solutions, practices, programs and tools. More specifically, you will be required to:

Develop the caisse's annual communication activities plan based on the allocated budget. Provide recommendations to managers regarding strategies and communication activities targeting various clienteles, community organizations, officers and employees in order to meet their needs for visibility and raise their appeal. Assist managers in carrying out these activities
Advise managers in developing, improving and implementing communications solutions, programs and tools
Assist in developing, monitoring and implementing the communications action plan (internal and external), in line with Desjardins Group's targeted results and strategic orientations
Maintain the caisse's and Desjardins Group's positive image by identifying potential risk and inform the caisse's general management and the various partners involved. Monitor activities related to service quality for members and customers (e.g. surveys, processing complaints)
Receive, assess, and recommend sponsorship requests, donations and subscriptions and perform ensuing follow-up activities regarding the level of funding granted. Assist the manager in negotiating sponsorship, donation, and subscription agreements. Assist in producing the caisse's social responsibility report
Oversee the organization of various caisse events, including logistics and the writing of speeches (e.g. annual general meetings, special meetings) and produce the annual report
Analyze, select and ensure the quality of communication vehicles intended for members and customers (e.g. letters, mass mailings). Produce and disseminate a variety of information (e.g. intended for local newspapers as well as internal communications)
Support caisse representatives in maintaining business relationships with various clienteles and community organizations. Assist with organizing events for customers and community organizations (e.g. information sessions, conferences, school caisse activities)
Moderate social media communities: draft informational content for publication (e.g. advertising, video) and ensure the overall relevance and coherence of comments and interactions
Identify needs and perform follow-up activities regarding ad placement mandates in collaboration with the various involved partners. Follow up on Desjardins Group merchandising proposals (e.g. ordering promotional material for all caisse sites, posters)

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Advanced proficiency of French, both spoken and written

Action oriented, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Plans and aligns

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Communications (FG)

Unposting Date

2026-10-8

Apply About employer

More about this job

Responsibilities

The Communications Advisor supports and advises managers by developing and implementing communication solutions, programs, and tools to enhance visibility and appeal. They are responsible for managing annual communication plans, organizing events, moderating social media, and maintaining positive relationships with community organizations and clients.

Requirements

Candidates must hold a bachelor's degree in a related field and possess at least two years of relevant experience. Advanced proficiency in French, both spoken and written, is required along with strong communication and interpersonal skills.

Skills

Communication strategy
Event planning
Social media management
Content creation
Public relations
Project management
Stakeholder management
Budget management
Copywriting
Risk identification
Service quality monitoring
Relationship management
Strategic planning
Internal communications
External communications
Speech writing

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Communications
Strategy
Event Management
Social Media
Public Relations
Budgeting
Stakeholder Engagement
Content Strategy
Corporate Communications
Marketing
Customer Service
Risk Management
Social Responsibility
Annual Report
Copywriting
Community Relations
Advertising
Merchandising
Hybrid Work
Desjardins Group

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