Financial Sercives Assistant
- Alma, QC, Canada
- Baie-Saint-Paul, QC, Canada
- Dolbeau-Mistassini, QC, Canada
- Montreal, QC, Canada
- Roberval, QC, Canada
- Saguenay, QC, Canada
- Sherbrooke, QC, Canada
- Complexe Desjardins Montréal, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
As an Wealth Management assistant, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products and services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds, exchange-traded funds and structured products. You help develop and maintain business relationships with members and clients. You drive results to handle special information requests from clients and promote and sell specialized products and services in accordance with your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You help analyze member/client needs, develop and implement personalized solutions, and propose integrated service offers. You support current and potential members and clients, represent the organization, and help negotiate agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to:
Provide administrative assistance in the areas of compliance, budget monitoring and management of administrative staff to the manager of a large branch or a group of branches. Serve as resource person for all employees regarding policies, procedures, methods, and operational and interpersonal problem-solving
Work with support services to resolve everyday operational issues in the branch or branches
Supervise the deposit of client cheques and handle complex operational tasks, including coordinating interest management for new issues
Proactively help recruit and hire administrative staff for your branch or branches. Handle logistics when employees start or leave.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
Attestation of Collegial Studies
A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)More about this job
Responsibilities
Support branch management with compliance, budget monitoring, administrative staff management, and resolution of operational issues. Serve clients by developing business relationships, assessing their needs, supporting securities sales, and ensuring service quality.
Requirements
Requires an Attestation of Collegial Studies and at least three years of relevant experience, although equivalent combinations of qualifications and experience may be considered. A mutual fund representative certificate from the Autorité des marchés financiers and knowledge of French are also required.
Skills
- Customer Service
- Business Relationship Development
- Securities Sales
- Mutual Funds
- Exchange-Traded Funds
- Structured Products
- Discretionary Management
- Client Needs Analysis
- Personalized Solutions
- Compliance
- Budget Monitoring
- Operational Problem-Solving
- Recruitment and Hiring
- Interpersonal Savvy
- Results Orientation
Benefits
- Competitive Salary
- Annual Bonus
- Flexible Vacation
- Defined Benefit Pension Plan
- Group Insurance
- Telemedicine
- Health and Wellness Expense Reimbursement
- Telework Equipment Reimbursement
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Sales
- Administrative
- Management & Leadership
Keywords
- Wealth Management
- Member and Client Service
- Business Relationship Development
- Securities Products
- Mutual Funds
- Exchange-Traded Funds
- Structured Products
- Discretionary Management
- Compliance
- Budget Monitoring
- Branch Operations
- Client Cheque Deposits
- Interest Management
- Recruitment and Hiring
- Operational Problem-Solving
- Personalized Financial Solutions
- Integrated Service Offers
- Mutual Fund Representative Certificate
- French