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Financial Services Product Owner

  • Toronto, ON, Canada
  • Mississauga, ON, Canada
  • Burlington, ON, Canada
  • Aurora, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

We are seeking a Financial Services Product Owner to lead initiatives that drive sustainable growth and deliver exceptional value to our customers within the Desjardins Agent Network (DAN). This role is critical in shaping strategies that expand market share, optimize customer journeys, and maintain a competitive advantage. You will partner with business leaders to translate growth objectives into actionable plans and ensure successful execution across the organization. More specifically, you will be required to:

  • Define Growth-Focused Strategy: Develop and maintain a clear roadmap that aligns with organizational goals and supports revenue and market expansion.
  • Prioritize Business Value: Translate strategic objectives into actionable tactics and maintain a backlog that maximizes growth opportunities.
  • Collaborate Across Functions: Liaise with both operations in DAN and various manufactures ensuring solutions that enhance customer experience and drive adoption. 
  • Analyze Market & Performance Data: Use insights from market trends, competitive analysis, and customer feedback to inform strategic decisions and identify growth levers.
  •  Measure Impact: Establish KPIs tied to growth objectives and monitor performance to ensure ROI.
  • Identify opportunities to enhance offerings and create differentiators in the financial services marketplace.
  • Forecast and align annual benchmark growth targets with senior leadership.
  • Relationship Management between DAN Agents and operations by gathering, analyzing, and prioritizing agent feedback; ensure alignment with the “voice of the agent” to translate insights into actionable solutions that enhance processes, tools, and overall agent experience.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON10*


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of seven years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Advanced experience in project management and strategy development
  • Advanced experience collaborating with multi-sector leaders 
  • Intermediate knowledge of Financial Services product offerings 
Action oriented, Business insight, Collaborates, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Marketing (FG)

Unposting Date

2026-11-23
More about this job

Responsibilities

The Product Owner will define growth-focused strategies and maintain a roadmap to maximize business value within the Desjardins Agent Network. They are responsible for analyzing market data, measuring performance via KPIs, and managing relationships between agents and operations to enhance the overall agent experience.

Requirements

Candidates must hold a bachelor's degree in a related field and possess a minimum of seven years of relevant experience. Advanced skills in project management, strategy development, and cross-functional collaboration are required, along with intermediate knowledge of financial services products.

Skills

  • Product ownership
  • Strategic planning
  • Project management
  • Financial services
  • Market analysis
  • Stakeholder management
  • KPI development
  • Data analysis
  • Business growth
  • Customer experience
  • Relationship management
  • Competitive analysis
  • Action-oriented
  • Strategic mindset
  • Interpersonal savvy
  • Communication

Benefits

  • Competitive salary
  • Annual bonus
  • 4 weeks of flexible vacation
  • Defined benefit pension plan
  • Group insurance
  • Telemedicine
  • Reimbursement of health and wellness expenses
  • Telework equipment

Visa sponsorship

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Categories

  • Finance & Accounting
  • Management & Leadership
  • Marketing
  • Customer Service & Support

Keywords

  • Product Owner
  • Financial Services
  • Desjardins Agent Network
  • Growth Strategy
  • Roadmap
  • Business Value
  • Market Share
  • Customer Journey
  • KPIs
  • ROI
  • Project Management
  • Strategy Development
  • Stakeholder Management
  • Market Trends
  • Competitive Analysis
  • Voice of the Agent
  • Hybrid Work
  • Pension Plan
  • Telemedicine
  • Wellness Expenses

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