Manager
- Levis, QC, Canada
- Montreal, QC, Canada
- Trois-Rivières, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:
- Support the immediate supervisor by helping with work organization, operational planning and special initiatives
- Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
- Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
- Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
- Support the administrative unit’s action plan by successfully managing individual and team performance
- Continuously improve the management of processes under your responsibility
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in a related field
- A minimum of nine years of relevant experience, including five years in a management role
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Management (FG)Unposting Date
2026-11-4More about this job
Responsibilities
Manage a sales, operations, or specialized support unit by developing and implementing its business and action plans, overseeing services and projects, and aligning work with organizational strategy. Lead and develop employees, manage performance, improve processes, support change, and promote member and client satisfaction and Desjardins’ cooperative values.
Requirements
A bachelor’s degree in a related field and at least nine years of relevant experience, including five years in a management role, are required; equivalent combinations of qualifications and experience may be considered. Knowledge of French is required, along with business insight, sound decision-making, talent development, and team leadership.
Skills
- Business Insight
- Decision Quality
- Talent Development
- Team Building
- Operational Planning
- Business Planning
- Performance Management
- Change Management
- Communication
- Employee Engagement
- Diversity and Inclusion
- Project Management
- Process Improvement
- Member and Client Satisfaction
- Business Intelligence
Benefits
- Competitive Salary
- Annual Bonus
- Flexible Vacation
- Defined Benefit Pension Plan
- Group Insurance
- Telemedicine
- Health and Wellness Expense Reimbursement
- Telework Equipment Reimbursement
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Sales
- Administrative
Keywords
- Management
- Sales
- Operations
- Specialized Services
- Business Plan
- Action Plan
- Strategic Alignment
- Operational Planning
- Performance Management
- Change Management
- Talent Attraction
- Talent Retention
- Skills Development
- Employee Engagement
- Diversity and Inclusion
- Project Management
- Process Improvement
- Business Results
- Member Satisfaction
- Client Satisfaction
- Cooperative Values
- Business Intelligence
- French