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SE
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~ Hypatia P., Store Operations Recruiter - Canada
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Desjardins

Manager

Montreal, QC, Canada
Complexe Desjardins Montréal, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:

Support the immediate supervisor by helping with work organization, operational planning and special initiatives
Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit’s action plan by successfully managing individual and team performance
Continuously improve the management of processes under your responsibility
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of nine years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Courage, Customer Focus, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-11-13

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More about this job

Responsibilities

The manager is responsible for overseeing sales or operations activities, developing business plans, and managing team performance to ensure strategic alignment. They also focus on talent development, change management, and maintaining high levels of member and client satisfaction.

Requirements

Candidates must hold a bachelor's degree in a related field and possess a minimum of nine years of relevant experience. Proficiency in both French and English is required due to the nature of the duties and interactions with stakeholders.

Skills

Management
Operational planning
Performance management
Change management
Talent development
Business intelligence
Strategic planning
Team leadership
Customer satisfaction
Process improvement
Communication
Action oriented
Customer focus
Engagement
Nimble learning

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Management
Operations
Sales
Business plan
Strategic orientation
Performance management
Change management
Talent attraction
Retention
Skills development
Employee engagement
Diversity
Business intelligence
Hybrid work
Telemedicine
Pension plan
Cooperative values

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