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Desjardins

Manager

Levis, QC, Canada
Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:

Support the immediate supervisor by helping with work organization, operational planning and special initiatives
Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit’s action plan by successfully managing individual and team performance
Continuously improve the management of processes under your responsibility
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of ten years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-12-1

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More about this job

Responsibilities

Manage a sales, operations, or specialized support unit by developing and implementing its business and action plans, organizing work, and overseeing services and projects. Lead team performance and talent development, improve processes, support organizational change, and promote member and client satisfaction and the organization’s cooperative values.

Requirements

A bachelor's degree in a related field and at least ten years of relevant experience are required, although other combinations of qualifications and experience may be considered. Knowledge of French is required, along with the ability to lead teams, manage performance, develop talent, and deliver results.

Skills

Decision Quality
Team Building
Operational Planning
Business Planning
Performance Management
Change Management
Talent Development
Talent Attraction and Retention
Employee Engagement
Diversity and Inclusion
Project Management
Process Improvement
Customer Satisfaction
Communication
Business Intelligence
Results Orientation

Benefits

Competitive Salary
Annual Bonus
Flexible Vacation
Defined Benefit Pension Plan
Group Insurance
Telemedicine
Health and Wellness Expense Reimbursement
Telework Equipment Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Management
Sales
Operations
Specialized Services
Business Planning
Operational Planning
Action Plans
Strategic Alignment
Performance Management
Team Leadership
Talent Development
Change Management
Employee Engagement
Diversity and Inclusion
Project Management
Process Improvement
Member Satisfaction
Client Satisfaction
Business Intelligence
Cooperative Values
French Language

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