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Manager

  • Levis, QC, Canada
  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:

  • Support the immediate supervisor by helping with work organization, operational planning and special initiatives
  • Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
  • Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
  • Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
  • Support the administrative unit’s action plan by successfully managing individual and team performance
  • Continuously improve the management of processes under your responsibility
  • Promote Desjardins Group’s cooperative values
  • Represent the organization and conduct business intelligence.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of ten years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-12-1
More about this job

Responsibilities

Manage a sales, operations, or specialized support unit by developing and implementing its business and action plans, organizing work, and overseeing services and projects. Lead team performance and talent development, improve processes, support organizational change, and promote member and client satisfaction and the organization’s cooperative values.

Requirements

A bachelor's degree in a related field and at least ten years of relevant experience are required, although other combinations of qualifications and experience may be considered. Knowledge of French is required, along with the ability to lead teams, manage performance, develop talent, and deliver results.

Skills

  • Decision Quality
  • Team Building
  • Operational Planning
  • Business Planning
  • Performance Management
  • Change Management
  • Talent Development
  • Talent Attraction and Retention
  • Employee Engagement
  • Diversity and Inclusion
  • Project Management
  • Process Improvement
  • Customer Satisfaction
  • Communication
  • Business Intelligence
  • Results Orientation

Benefits

  • Competitive Salary
  • Annual Bonus
  • Flexible Vacation
  • Defined Benefit Pension Plan
  • Group Insurance
  • Telemedicine
  • Health and Wellness Expense Reimbursement
  • Telework Equipment Reimbursement

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Sales
  • Administrative
  • Customer Service & Support

Keywords

  • Management
  • Sales
  • Operations
  • Specialized Services
  • Business Planning
  • Operational Planning
  • Action Plans
  • Strategic Alignment
  • Performance Management
  • Team Leadership
  • Talent Development
  • Change Management
  • Employee Engagement
  • Diversity and Inclusion
  • Project Management
  • Process Improvement
  • Member Satisfaction
  • Client Satisfaction
  • Business Intelligence
  • Cooperative Values
  • French Language

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