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Added 27 mins ago
Quality Management Technician II
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Added 27 mins ago
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Added 57 mins ago
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Added 57 mins ago
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Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
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We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving, and encourage candidates from all backgrounds to apply.
Added 58 mins ago
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Added 1 hour ago
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Job Title: Technical Support Representative-Call Center
Added 2 hours ago
Wealth Management Advisor
Desjardins
Thetford Mines, QC · Caisse Desjardins de la Région de Thetford
Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field.

Desjardins

Market Development Manager

Brossard, QC, Canada
Caisse Desjardins de Brossard, Canada

Job type: Full-time
Apply by: Oct 11, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team dedicated to selling financial products and services in a specific business line. You build and maintain long-term business relationships with members and clients in your line of business. You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure sector performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage employees and your department’s performance. You manage a team dedicated to members and clients. You oversee employees’ skills development and ensure high-quality service. The ability to build effective teams and develop talent is therefore essential. You serve as coach for your team members and provide advisory services and specific recommendations that take the needs of members and clients into account. The complex work associated with your unit requires extensive knowledge of the organization and your line of business. More specifically, you will be required to:

Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges.
Ensure the quality of services and business relationships, and manage the member/client experience.
Implement and monitor the action plan to achieve target results.
Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values. Lead, coach and motivate your team to develop skills, boost engagement and empower employees.
Implement and develop a competitive, profitable service offer for your sector that incorporates partnerships with other components in order to provide an exceptional member/client experience.
Ensure the efficiency and continuous improvement of processes, and boost profitability.
Promote the Desjardins brand and strengthen the organization’s roots in the community.
Uphold Desjardins’s cooperative values.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients

Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-10-10

Apply About employer

More about this job

Responsibilities

The Market Development Manager leads a team to drive financial product sales while managing strategic business plans and operational performance. They are responsible for coaching staff, ensuring high-quality service, and fostering strong relationships with members and clients.

Requirements

Candidates must hold a bachelor's degree in a related field and possess at least eight years of relevant experience. A Mutual fund representative certificate from the Autorité des marchés financiers is also required.

Skills

Strategic planning
Team leadership
Financial product sales
Risk management
Performance management
Talent development
Coaching
Change management
Process improvement
Communication
Decision making
Action oriented
Customer focus
Business strategy

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Market Development
Financial Services
Strategic Planning
Team Management
Business Plan
Risk Management
Talent Acquisition
Change Management
Process Improvement
Customer Experience
Mutual Fund Representative
Coaching
Performance Management
Business Strategy
Hybrid Work
Desjardins
Financial Products
Relationship Management
Leadership

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