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Added 10 mins ago
ID
Call Centre Agent - Work at Home
Inspire Direct Marketing
Remote, Canada
- $20 to $24 CAD / hour
- Full-time
- Remote
If you are a mature sales or call centre customer service representative, come join our team of professional fundraising agents to elevate your career and use your skills to help make our…
Added 10 mins ago
Financial Advisor, Investment & Retirement Planning - College & Grace, Toronto
Scotiabank
Toronto, ON
…in our retail branch network, you are a member of the branch sales team responsible for contributing to the team’s overall success by meeting or exceeding negotiated deposit and investment…
Added 10 mins ago
Operations Manager, Scotia iTRADE - Toronto, ON
Scotiabank
Toronto, ON
Create and surpass team department KPI’s and service levels by effectively tracking volumes and anticipating backlogs.
Added 10 mins ago
K
Senior Customer Success Manager
KORE
Canada
- $93,772 to $118,738 CAD / year
…Internally, you will act as the voice of the customer with our sales, marketing, and product teams, ensuring that we are able to meet the customer’s future needs in a proactive…
Added 10 mins ago
K
Customer Success Manager
KORE
Canada
- $90,826 to $111,914 CAD / year
Acting as a partner to identify expansion and renewal opportunities, passing qualified leads to Sales by maintaining a strong working knowledge of KORE’s commercial offerings.
Added 10 mins ago
GF
Local Class 5 Delivery Driver (Nights)
Gordon Food Service
Rocky View No 44, AB · Rocky View County Calgary-Alberta-CGY
- Full-time
Presents a positive image to Gordon Food Service (GFS) customers through courteous, on-time, and accurate deliveries of GFS products. Serves as liaison between GFS management and customers.…
Added 10 mins ago
GF
District Sales Representative
Gordon Food Service
Winnipeg, MB
- Full-time
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact…
Added 10 mins ago
Sales Representative - Uniform
Cintas
Edmonton, AB
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 10 mins ago
CG
Visitor Services Representative Part Time, at Assiniboine Park Conservancy
Compass Group Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
Reporting to the Manager, Visitor & Retail Services, the Visitor Services Representative (VSR) will work within our various customer-service outlets in the park, including the Zoo,…
Added 10 mins ago
GF
District Sales Representative
Gordon Food Service - Canada
Winnipeg, MB
- Full-time
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact…
Added 10 mins ago
CG
Retail Services Representative Part Time at Assiniboine Park
Compass Group Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
Reporting to the Manager, Visitor & Retail Services, the Retail Service Representative (RSR) will work within our various retail outlets in the Park, including the Zoo and the spectacular…
Added 10 mins ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Sault Ste. Marie, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Burford Ontario location.
Added 10 mins ago
GF
Local Class 1 Delivery Driver
Gordon Food Service - Canada
Grande Prairie, AB
- Full-time
Presents a positive image to Gordon Food Service (GFS) customers through courteous, on-time, and accurate deliveries of GFS products. Serves as liaison between GFS management and customers.…
Added 10 mins ago
CC
Route Service Representative
Cintas Canada
Kingston, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 10 mins ago
GL
Financial Service Representative
goeasy Ltd.
Ottawa, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 10 mins ago
TH
Merchandising Associate Part Time (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 10 mins ago
GL
Financial Service Representative
goeasy Ltd.
Mississauga, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 10 mins ago
GL
Financial Service Representative
goeasy Ltd.
Hamilton, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 10 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Added 10 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Added 10 mins ago
CC
Sales Representative - Uniform
Cintas Canada
AB · Edmonton, AB
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 24 mins ago
SE
Heavy Equipment Technician - Field
SMS Equipment Inc.
Paradise, NL
- Full-time
Working in conjunction with the Sales and Parts Representative.
Added 39 mins ago
T
Financial Planner
TD
Toronto, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 39 mins ago
D
Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Lachine
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 39 mins ago
D
Wealth Management Advisor
Desjardins
Mirabel, QC · Caisse Desjardins de l'Envolée
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement

Desjardins

Market Development Manager

Saint-Jean-sur-Richelieu, QC, Canada
Caisse Desjardins du Haut-Richelieu, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team dedicated to selling financial products and services in a specific business line. You build and maintain long-term business relationships with members and clients in your line of business. You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure sector performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage employees and your department’s performance. You manage a team dedicated to members and clients. You oversee employees’ skills development and ensure high-quality service. The ability to build effective teams and develop talent is therefore essential. You serve as coach for your team members and provide advisory services and specific recommendations that take the needs of members and clients into account. The complex work associated with your unit requires extensive knowledge of the organization and your line of business. More specifically, you will be required to:

Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges.
Ensure the quality of services and business relationships, and manage the member/client experience.
Implement and monitor the action plan to achieve target results.
Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values. Lead, coach and motivate your team to develop skills, boost engagement and empower employees.
Implement and develop a competitive, profitable service offer for your sector that incorporates partnerships with other components in order to provide an exceptional member/client experience.
Ensure the efficiency and continuous improvement of processes, and boost profitability.
Promote the Desjardins brand and strengthen the organization’s roots in the community.
Uphold Desjardins’s cooperative values.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-11-17

Apply About employer

More about this job

Responsibilities

The Market Development Manager leads a team to drive financial product sales and implement strategic business plans. They are responsible for coaching staff, managing client relationships, and ensuring operational performance and risk management.

Requirements

Candidates must hold a bachelor's degree in a related field and possess at least eight years of relevant experience. A mutual fund representative certificate from the Autorité des marchés financiers is also required.

Skills

Strategic planning
Team leadership
Financial product sales
Risk management
Coaching
Talent development
Change management
Performance management
Customer experience
Business development
Communication
Action oriented
Decision quality
Continuous improvement
Financial services

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Market Development
Financial Services
Strategic Planning
Team Management
Business Plan
Risk Management
Talent Acquisition
Change Management
Customer Experience
Mutual Fund Representative
Coaching
Performance Management
Hybrid Work
Desjardins
Financial Products
Business Strategy
Continuous Improvement
Profitability
Relationship Management

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