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NH
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Desjardins

Marketing Advisor, Planning & Operations

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

This position is within a division of the Desjardins Group called Collabria. Collabria Financial is a Canadian credit card issuer offering customized card programs for Canadian credit unions, serving their consumer and commercial members. Collabria is a payment solutions provider created expressly to help credit unions gain the benefits of increased operational control and improved member relationships. At its core, what sets Collabria apart is its foundation in partnership, collaboration, and responsiveness. As a marketing technician, you help update the organization’s products and services to meet member/client needs and support business development. You analyze market needs in connection with product and service marketing. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust technical methods and procedures to make them as effective and efficient as possible. More specifically, you will be responsible to:

Provide technical support for projects, complex operational issues, and event logistics,
Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans.
Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems.
Work with internal and external stakeholders, formulate and coordinate marketing c activities to promote products and services
Support marketing budget planning and day to day tracking of marketing budget spend and collaborate with finance team to reconcile spend and forecast accruals
Process and quality orientation with attention to detail and highly analytical to support the processing of data to facilitate efficient and effective processing of campaign and initiative fulfillments.
Collaborate with Legal and Compliance teams to review marketing materials, campaigns, promotions, and partner communications, ensuring alignment with regulatory requirements, organizational policies, and sound business practices.
Support the development, review, and maintenance of Terms & Conditions, disclosures, and other customer-facing documentation for marketing initiatives and promotional campaigns.
Coordinate, track, and respond to Legal and Compliance feedback, maintaining accurate records of approvals, revisions, and key decisions while supporting partner reviews and governance processes.
Innovative, motivated, organised, high energy team player with a desire to improve results through data analytics.
Facilitate documentation to help internal teams understand and utilize marketing processes effectively.
Identify opportunities to streamline marketing operations through automation tools and improved workflows and processes.
Monitor industry trends and emerging technologies in marketing automation, data analytics, and customer engagement.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON07-

What you bring to the table

Bachelor’s degree in marketing, Marketing Communications or in a related field
A minimum of two years of relevant experience in Marketing
Please note that other combinations of qualifications and relevant experience may be considered
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or client
Intermediate knowledge with CRM/Marketing Automation Platform such as Salesforce Marketing Cloud to support the development of a marketing infrastructure that delivers these activities and tactics

Action oriented, Business insight, Collaborates, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Marketing (FG)

Unposting Date

2026-11-13

Apply About employer

More about this job

Responsibilities

The Marketing Advisor provides technical support for projects, operational issues, and event logistics while managing marketing budget planning and tracking. They also collaborate with Legal and Compliance teams to ensure marketing materials align with regulatory requirements and organizational policies.

Requirements

Candidates must hold a bachelor's degree in marketing or a related field and possess at least two years of relevant marketing experience. Proficiency in English and intermediate knowledge of CRM or marketing automation platforms like Salesforce Marketing Cloud are required.

Skills

Marketing operations
Data analytics
Salesforce Marketing Cloud
Budget planning
Project management
Regulatory compliance
Marketing automation
Technical support
Process improvement
Customer engagement
Data processing
Communication
Stakeholder management
Financial forecasting
Documentation

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Marketing
Operations
Planning
Credit card issuer
Financial services
Salesforce Marketing Cloud
CRM
Marketing automation
Data analytics
Budgeting
Compliance
Legal review
Project support
Stakeholder management
Process improvement
Automation tools
Customer engagement
Financial forecasting
Accruals
Regulatory requirements
Terms and conditions
Technical analysis
Business development
Hybrid work
Pension plan
Telemedicine
Wellness expenses

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