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Added 45 mins ago
G
Account Executive, Expansion - L1
Gorgias
Toronto, ON
- Full-time
At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as a change agent, continuously challenging the status quo and driving improvements
Added 2 hours ago
CG
Guest Service Agent Stettler Ramada Inn & Suites
Canalta Group
Stettler, AB
- Part-time
Added 2 hours ago
ES
AI Architect
EPAM Systems
Canada
- Full-time
…gets built, whether the builder is an engineer or an AI coding…
Added 3 hours ago
Bellperson
Rosewood Hotel Group
Vancouver, BC
Escort guests to the Front Desk and introduce guests to the Front Desk Agent or use technology.
Added 3 hours ago
Job Fair October 2026 - Housing Support Worker
Neighbours Community Homes
Canada
Act as agent of the landlord, make and implement rent or behavioural agreements with tenants and monitor them.
Added 7 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as a change agent, continuously challenging the status quo and driving improvements
Added 7 hours ago
J
French-speaking Sales Consultant
JobsMedia.io
Prince Edward, ON
- Full-time
Added 8 hours ago
U
purchasing agent
Ultramar
Prescott, ON
- Full-time
Added 8 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 8 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 9 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Added 9 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Added 9 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Added 10 hours ago
Guest Service Representative/Reservations Agent
Wickaninnish Inn
Tofino, BC
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 10 hours ago
Night Auditor
Wickaninnish Inn
Tofino, BC
Assist at the Reception desk in the capacity of a Guest Services Representative/Reservations Agent whenever necessary.
Added 10 hours ago
CI
Agent (12-month contract)
Cowan Insurance Group
Ottawa, ON
- Contract
Reporting to the Supervisor, Finance, the Support Agent will provide administrative and operational support through daily printing, document distribution, data entry, and related…
Added 11 hours ago
X
AI Specialist - AI For Research
Xanadu
Toronto, ON
- Full-time
Diverse experience with using and building AI agents, including context/harness engineering, knowledge retrieval, benchmarking performance, and multi-swarm Agent orchestration.
Added 11 hours ago
UJ
Luxury Destination Specialist - Tropics
Ultimate Jet Vacations
Remote, Canada
- Full-time
- Remote
Must be an experienced Travel Agent, specializing in booking Tropics/Caribbean itineraries, with 3+ years of proven sales success (Tropics must be your passion!)
Added 11 hours ago
UJ
Luxury Travel Advisor - Europe
Ultimate Jet Vacations
Remote, Canada
- Full-time
- Remote
Must be an experienced Travel Agent, specialized in booking Europe itineraries, with 3+ years of proven sales success (Europe must be your passion!)
Added 13 hours ago
AS
Sr. Applied Scientist - AWS Catalog, AWS Catalog
Amazon Science
Vancouver, BC
- Full-time
…holds wherever that data is read. Experience with LLMs, multi-agent workflows, and structured guardrails that raise determinism in LLM output is a plus. In this role you join a strong group…
Added 13 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as a change agent, continuously challenging the status quo and driving improvements
Added 14 hours ago
AI
Agent du Service a la clientele / Service BDC
AutoCanada Inc.
Laval, QC
- Full-time
Added 14 hours ago
T-
General Repair Worker - Agent(e) d’entretien et de réparations générales
TFS - Canada’s International School (Toronto French School)
Toronto, ON
- Part-time
Added 14 hours ago
SD
Représentants de la Protection Des Actifs
Shoppers Drug Mart
Montreal, QC
- Full-time
Compétences solides : Permis d’agent de sécurité provincial valide, connaissance des lois pertinentes (Code criminel du Canada, Loi sur l’entrée sans autorisation) et connaissance des…

Desjardins

Member Reception Agent

Montreal, QC, Canada
Caisse Desjardins de LaSalle, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent is responsible for welcoming members and customers warmly and courteously. He or she must quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels. He or she transmits general information on Desjardins Group's service offer to members and customers. More specifically, you will be required to:

Consistently adhere to Desjardins service standards when welcoming members and customers in order to provide a distinctive experience
As time permits, foster member and customer autonomy by assisting them in the optimal use of alternative tools and channels (e.g. ATMs, AccèsD Internet and telephone, Desjardins mobile services, Desjardins.com, and complementary channels such as the Student Service Centre and Desjardins Bank)
Ensure that members and customers experience a reasonable waiting time in the waiting room. To that effect, observe their reactions and maintain their satisfaction
Pay attention to the needs of members and customers to ensure their full satisfaction and seize sales opportunities
When coming into contact with members and customers, work to strengthen the trust they have in Desjardins by adequately meeting their needs
As needed, schedule appointments following the process established by the caisse
As required and on an ad hoc basis, answer and route phone calls and collect and provide general information.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Knowledge of all counter and convenience products and services
Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of reception procedure
Knowledge of the general responsibilities of the caisse teams (organizational structure, roles and responsibilities)
Knowledge of service standards

Action oriented, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

CAISSE DESJARDINS DE LASALLE (30422 / CONV_COL_00062) (2019-03-01 - )

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-12

Apply About employer

More about this job

Responsibilities

The incumbent is responsible for welcoming members and customers, assessing their needs, and directing them to the appropriate services or channels. They also provide general information, assist with self-service tools, and work to strengthen member trust while identifying sales opportunities.

Requirements

Candidates must have a high school diploma in a related field and a minimum of two years of relevant experience. Proficiency in both French and English is required due to the nature of the duties and interactions with partners and clients.

Skills

Customer service
Communication
Interpersonal skills
Sales
Problem solving
Adaptability
Financial services
Reception procedures
Conflict resolution
Time management
Technical proficiency

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Member Reception
Customer Service
Financial Services
Desjardins Group
Sales
Banking
Reception
Client Relations
AccèsD
ATMs
Mobile Services
Financial Cooperatives
Service Standards
Administrative Support
Communication
Interpersonal Savvy
Situational Adaptability
Customer Focus

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