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Added 9 mins ago
G
Project Coordinator - Buildings
Graham
Toronto, ON
- Full-time
At Graham, one of North America’s largest general contractors, we don’t just construct buildings, we create spaces that shape lives and strengthen communities. As part of our Buildings…
Added 9 mins ago
TS
Driver / Packer
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 9 mins ago
IH
Cardiology Services Clerk
Interior Health Authority
Kelowna, BC
- Full-time
Kelowna General Hospital has an exciting opportunity for a Casual Cardiology Services Clerk to join our dedicated and dynamic team in beautiful Kelowna, BC!
Added 9 mins ago
CH
Associate Director, Financial Operations
Covenant House Toronto
Toronto, ON
- Full-time
Ensure the integrity of the general ledger, chart of accounts, financial dimensions and underlying financial data.
Added 9 mins ago
GMR The Observatory Restaurant - Host/Hostess
Northland Properties
Vancouver, BC
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and…
Added 24 mins ago
AF
Administrative Assistant
Alberta-Pacific Forest Industries Inc.
St. Albert, AB
- Part-time
…expense reports, reconciliation reports, and handling various general office duties. The Administrative Assistant also plays a key role in organizing internal events, troubleshooting…
Added 25 mins ago
LC
Cashier Part Time Evening
Loblaw Companies Limited
NL
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 25 mins ago
LC
Personal Shopper Part Time Evening
Loblaw Companies Limited
NL
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 25 mins ago
K
Manager / Senior Manager - Technology Risk Services - IT Audit
KPMG
Montreal, QC
- Full-time
Conducting IT audit procedures (e.g., IT risk assessments, General IT Controls, IT Application Controls, large System Implementations and Data Conversions) in support of financial statement…
Added 25 mins ago
BP
Cleaner - Willows Crossing
Broadstreet Properties LTD
Duncan, BC
- Full-time
…difference is important to you, then using your eye for detail will help you make this positive impact all while satisfying your need for clean. Apply today and we could be welcoming you to…
Added 36 mins ago
A
customer service clerk
Aplin
Winnipeg, MB
- $40,000 to $43,000 CAD / year
- Full-time
- Contract
- On-site
Added 39 mins ago
VS
Leamington Clinic Volunteer Role
Volunteer Success
Leamington, ON
- Full-time
…them through the next steps of their visit. The goal is to help create a welcoming, organized, and supportive environment for both clients and…
Added 39 mins ago
TS
Christmas Kettle Coordinator
The Salvation Army in Canada
Kitchener, ON
- Full-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 39 mins ago
TS
Office Assistant - Seasonal Registration
The Salvation Army in Canada
Peterborough, ON
- Full-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 39 mins ago
TS
Kettle Coordinator
The Salvation Army in Canada
Kawartha Lakes, ON · Fenelon Falls, ON
- Full-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 39 mins ago
WI
Information Security Operations Analyst (Toronto, Canada)
Women in Tech
Toronto, ON
- Full-time
…and collaboration will be at the core of everything you do. Help is never far away in our open, borderless culture - you will find support in your team and from across the global business.…
Added 39 mins ago
TS
Kitchen Helper
The Salvation Army in Canada
Nanaimo, BC
- Part-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 39 mins ago
CC
Accounting and Bookkeeping
Celerity Craft
Squamish, BC
- Full-time
Maintain the general ledger and manage accounts payable, accounts receivable, reconciliations, and month-end close.
Added 40 mins ago
Y
School Age Leader
YBC
Fort St. John, BC
- Up to $23.14 CAD / hour
You will design and actively participate in activities, provide individualized support as needed, help children navigate conflicts, and model positive behaviours. You’ll also contribute to…
Added 46 mins ago
MM
MR. MIKES® Cranbrook - FOH Daytime Supervisor
MR MIKES SteakhouseCasual
Cranbrook, BC
- From $20 CAD / hour
- Full-time
- On-site
MR MIKES isn?t just a great-looking restaurant with exceptional food and a relaxed atmosphere designed to help our guests kick back and have a good time. At our core, MR MIKES is about the…
Added 47 mins ago
OP
Pharmacy Assistant Full Time
OHSWEKEN PHARMASAVE #724
Ohsweken, ON
- $20 to $22 CAD / hour
- Full-time
- On-site
…403. We are looking to hire full-time Pharmacy Assistant to help deliver health care services to the Six Nation?s community. Please apply today. Searching for people with positive energy…
Added 49 mins ago
CC
project accountant
Corebuild Construction Ltd.
Toronto, ON
- $77,000 to $83,000 CAD / year
- Full-time
- On-site
Corebuild Construction Ltd. is a full-service general contracting firm that brings you the best of design and construction management in Ontario. Our projects span multiple industry sectors…
Added 52 mins ago
TG
construction manager
Tranel Group
Calgary, AB
- $142,000 to $185,000 CAD / year
- Full-time
- On-site
…an opportunity to bring that experience to Grand Cayman and help shape how high-quality projects are delivered. *Why This Opportunity Stands Out* · Immediate ownership: step directly into…
Added 55 mins ago
H
General Help, Tim Hortons, Full Time
Havergal
Sudbury, ON
- Full-time
Think you have what it takes to be one of our General Helpers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
Added 55 mins ago
GD
Software Engineering Developer, DevOps
General Dynamics Missions System International
Ottawa, ON
- $85,000 to $110,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…

Desjardins

Member Reception Agent

Montreal, QC, Canada
Caisse Desjardins de LaSalle, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent is responsible for welcoming members and customers warmly and courteously. He or she must quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels. He or she transmits general information on Desjardins Group's service offer to members and customers. More specifically, you will be required to:

Consistently adhere to Desjardins service standards when welcoming members and customers in order to provide a distinctive experience
As time permits, foster member and customer autonomy by assisting them in the optimal use of alternative tools and channels (e.g. ATMs, AccèsD Internet and telephone, Desjardins mobile services, Desjardins.com, and complementary channels such as the Student Service Centre and Desjardins Bank)
Ensure that members and customers experience a reasonable waiting time in the waiting room. To that effect, observe their reactions and maintain their satisfaction
Pay attention to the needs of members and customers to ensure their full satisfaction and seize sales opportunities
When coming into contact with members and customers, work to strengthen the trust they have in Desjardins by adequately meeting their needs
As needed, schedule appointments following the process established by the caisse
As required and on an ad hoc basis, answer and route phone calls and collect and provide general information.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Knowledge of all counter and convenience products and services
Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of reception procedure
Knowledge of the general responsibilities of the caisse teams (organizational structure, roles and responsibilities)
Knowledge of service standards

Action oriented, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

CAISSE DESJARDINS DE LASALLE (30422 / CONV_COL_00062) (2019-03-01 - )

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-12

Apply About employer

More about this job

Responsibilities

The incumbent is responsible for welcoming members and customers, assessing their needs, and directing them to the appropriate services or channels. They also provide general information, assist with self-service tools, and work to strengthen member trust while identifying sales opportunities.

Requirements

Candidates must have a high school diploma in a related field and a minimum of two years of relevant experience. Proficiency in both French and English is required due to the nature of the duties and interactions with partners and clients.

Skills

Customer service
Communication
Interpersonal skills
Sales
Problem solving
Adaptability
Financial services
Reception procedures
Conflict resolution
Time management
Technical proficiency

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Member Reception
Customer Service
Financial Services
Desjardins Group
Sales
Banking
Reception
Client Relations
AccèsD
ATMs
Mobile Services
Financial Cooperatives
Service Standards
Administrative Support
Communication
Interpersonal Savvy
Situational Adaptability
Customer Focus

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