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Added 1 hour ago
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 2 hours ago
Logistics Coordinator
Real Fruit Bubble Tea
Markham, ON
$20 to $25 CAD / hour
Full-time
Reporting to the Warehouse/Distribution Manager and/or designated management, the Logistics Coordinator will support the coordination of inventory, orders, product movement, distribution,…
Added 3 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Added 3 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Research Coordinator (CRC) to contribute to an exciting study based at the Research Institute of the McGill University Health Centre.
Added 3 hours ago
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…condition, but also advance basic and clinical research in the…
Added 3 hours ago
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 3 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 3 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 3 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 5 hours ago
Junior Accountant - Winter 2027 Co-op
Nexus Energy
Toronto, ON
Volunteer
Currently pursuing or recently completed a degree/diploma in Accounting, Finance, or a related field.
Added 6 hours ago
Account Coordinator - XM & Events
Coveted Co.
Toronto, ON
Full-time
looking for an Account Coordinator, XM and Events to join our team. This role is for someone highly organized, culturally tuned-in, and eager to grow across both experiential and digital.…
Added 9 hours ago
Import Export Coordinator
Mainfreight Americas
Mississauga, ON
Full-time
We’re looking for an Ocean Import or Export Coordinator to join our Toronto Ocean team in Mississauga. You’ll coordinate international ocean shipments in either directions, from pricing,…
Added 10 hours ago
Digital Marketing Coordinator
PheedLoop
Toronto, ON
Full-time
As our Digital Marketing Coordinator, you’ll work closely with our Growth Marketing Manager and broader go-to-market team to execute marketing campaigns, generate leads, grow our digital…
Added 11 hours ago
Registered Nurse (RN) - Hospice Residence - Part Time Nights
The Hospice of Windsor and Essex County
Windsor, ON
Part-time
…Physicians, Registered Practical Nurses, Personal Support Workers, Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 11 hours ago
Entry Level Field/Office Coordinator/Engineer- Eastern Canada District - 2026
Kiewit
Oakville, ON
Full-time
As a Field Coordinator, you bring your big ideas, commitment to top quality and unwavering work ethic. In return, we offer huge career and travel opportunities and the satisfaction of…
Added 14 hours ago
Office and Program Coordinator
Indo-Canadian Women's Association (Edmonton Newcomer Settlement Services)
AB · Edmonton, AB
Part-time
Bachelor’s degree (post-graduate preferred) in relevant field of study (e.g. administration/management, social sciences, humanities) and related work experience OR equivalent combination of…
Added 14 hours ago
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 15 hours ago
Sales Coordinator 12-Month Contract
Tree of Life Canada
Surrey, BC
Full-time
…position collaborates cross functionally with the account, field sales, brand, supply chain, warehouse & customer service. The position supports both the warehouse and DSD route to markets.…
Added 15 hours ago
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…condition, but also advance basic and clinical research in the…
Added 15 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 15 hours ago
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 15 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Research Coordinator (CRC) to contribute to an exciting study based at the Research Institute of the McGill University Health Centre.
Added 15 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Added 15 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 15 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract

Desjardins

Member Services Coordinator

Sainte-Marie, QC, Canada
Caisse Desjardins de La Nouvelle-Beauce, Canada

Job type: Full-time
Apply by: Oct 5, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

The work mode arrangement for the position is full-time on sit

The incumbent coordinates Member Services operations. He or she organizes daily head office or service centre activities and ensures the quality of services provided to members and customers. More specifically, you will be required to:

Participate in work planning and assigning employees based on identified priorities. To this effect, update work schedules and plan for employee replacement to maintain the smooth operation of member and customer services.
Act as a resource for sector employees and provide them with the necessary support to carry out their activities. Assist them with processes and tools, authorize operations, and resolve cases of greater complexity.
Regularly monitor the queue and make necessary adjustments to boost productivity and improve service quality for members and customers.
Participate in resolving complaints and problems communicated to him or her.
Oversee the service centre's cash management: order, return and supply equipment, record cash transactions and reconcile general ledger accounts.
As needed, carry out monetary transactions and sell convenience products and services (e.g. Desjardins access card, Visa Desjardins card, AccèsD registration, fund transfers, account changes, traveller's cheques, authorized transit limit, inter-caisse authorizations, safety deposit boxes, cash orders). Perform the required operations, and, when necessary, follow up with members and customers.
Ensure that all activities are completed in a timely fashion and in accordance with prescribed quality standards.
Maintain the security of transactions and operations in accordance with current policies, practices and standards

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Trade school diploma in a related field
A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Knowledge of all counter and convenience products and services
Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of policies, legislation, standards and ethics governing the operations of the caisse and its centres
Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
Knowledge of service standards

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Plans and aligns

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-10-4

Apply About employer

More about this job

Responsibilities

The incumbent coordinates member services operations, including planning work schedules, assigning tasks, and ensuring high-quality service delivery. They also oversee cash management, resolve complex member issues, and maintain security standards for all financial transactions.

Requirements

Candidates must possess a trade school diploma in a related field and at least three years of relevant experience. Proficiency in financial products, services, and regulatory frameworks governing financial cooperatives is required.

Skills

Member services
Operations management
Work planning
Employee scheduling
Cash management
Financial services
Customer service
Conflict resolution
Quality assurance
Transaction security
Regulatory compliance
Financial cooperatives
Team support
Productivity monitoring
Service standards

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Member Services
Operations
Financial Services
Cash Management
General Ledger
Compliance
Customer Service
Work Scheduling
Financial Cooperatives
Transaction Security
Internal Controls
Service Standards
Productivity
Team Support
Desjardins Products
Banking
Retail Banking
Account Reconciliation
Convenience Products
Policy Adherence

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