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Added 21 mins ago
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Safety & Data Coordinator Featured
Northumberland Ferries Limited
Charlottetown, PE
- Full-time
Northumberland Ferries Limited (NFL) and Bay Ferries Limited (BFL) are seeking a Safety & Data Coordinator to join our Safety & Security team. This is an exciting opportunity to play a key…
Added 21 mins ago
HI
Client Care Coordinator
Home Instead
Vancouver, BC
- Full-time
We are seeking a dedicated and relationship-focused Client Care Coordinator to join our team in Vancouver. This role is ideal for someone who combines strong client service and…
Added 21 mins ago
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Casual Scheduling Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
As a Casual Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care…
Added 35 mins ago
NF
Safety & Data Coordinator Featured
Northumberland Ferries Limited
Halifax, NS
- Full-time
Northumberland Ferries Limited (NFL) and Bay Ferries Limited (BFL) are seeking a Safety & Data Coordinator to join our Safety & Security team. This is an exciting opportunity to play a key…
Added 35 mins ago
PS
Portfolio Administrative Coordinator
Paladin Security Group Ltd
Burnaby, BC
- $49,000 to $55,000 CAD / year
- Full-time
…will work alongside Client Service Managers, site teams, and field personnel to ensure smooth daily administration, high safety standards, and effective communication across multiple…
Added 35 mins ago
PS
Corporate Security and Emergency
Paladin Security Group Ltd
Richmond, BC
- $42.5 CAD / hour
- Full-time
…Management, Security Management, Criminology, or a related field (or an equivalent combination of education and relevant…
Added 35 mins ago
PS
Portfolio Resource Coordinator/Trainer
Paladin Security Group Ltd
Moncton, NB
- $48,500 CAD / year
- Full-time
The Portfolio Resource Coordinator/Trainer plays a critical role in supporting operational excellence across the region by delivering training programs, ensuring workforce compliance, and…
Added 35 mins ago
PS
Portfolio Resource Coordinator
Paladin Security Group Ltd
Burnaby, BC
- $50,000 to $55,000 CAD / year
- Full-time
…administrative support, and operational excellence for our teams in the…
Added 35 mins ago
PS
Portfolio Resource Coordinator - Moncton
Paladin Security Group Ltd
Moncton, NB
- $46,000 CAD / year
- Full-time
Behind every seamless security operation is a dedicated coordinator keeping schedules aligned, field teams supported, and clients confident. As a Portfolio Resource Coordinator, you will…
Added 35 mins ago
PS
Regional Project Coordinator
Paladin Security Group Ltd
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
The Regional Project Coordinator is a developmental role for a motivated professional passionate about operational excellence, strategic initiatives, and building strong business…
Added 36 mins ago
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Health and Safety Coordinator
Alamos Gold Inc.
Lynn Lake, MB
- $74,750 to $122,350 CAD / year
- Full-time
Reporting to the Health and Safety Supervisors the Health and Safety Coordinator will perform a wide variety of Health and Safety activities and carry out responsibilities in functional…
Added 50 mins ago
NH
Workforce & Small Business Coordinator
Neba Hut'en Development Corporation
Fraser Lake, BC
- Full-time
Job Title: Workforce & Small Business Coordinator
Added 50 mins ago
NE
Mining Logistics Coordinator
Northern Employment Solutions Inc
ON · Ontario, Canada
- Contract
7 days on site and 7 days off working 12 hour shifts
Added 51 mins ago
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Rail Corridor Access Coordinator
Acciona
ON · CAN - Ontario Line North
- Full-time
Must possess a valid Ontario Driver’s License G or G2
Added 51 mins ago
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Personal Assistant
SSI ShipConstructor
Victoria, BC
- Part-time
High school diploma or equivalent; post-secondary education in business administration or a related field is an asset
Added 51 mins ago
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Donor Relations Coordinator
Redeemer University
Hamilton, ON · Ancaster, Ontario
- Part-time
Reporting to the Director, Donor Relations, the Donor Relations Coordinator supports the operational coordination of Redeemer University’s annual and monthly giving programs, including…
Added 51 mins ago
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Member Services Coordinator
Desjardins
Montreal, QC · Caisse Desjardins des policiers et policières
- Full-time
Added 1 hour ago
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Social Media & Communications Coordinator
Southpointe Academy
Tsawwassen, BC
- Full-time
The Social Media & Communications Coordinator brings Southpointe Academy's story to life through compelling digital storytelling, engaging communications, and strong visual design.…
Added 1 hour ago
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Coordinator, Women’s Services
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $32.24 to $39.6 CAD / hour
- Full-time
The Coordinator role is above the rank of Team Lead / Team Leader and will perform duties and responsibilities consistent with supporting teams in providing a psychosocial model of care to…
Added 1 hour ago
CT
Coordinator, Case Management and Counselling
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $32.24 to $39.6 CAD / hour
- Full-time
The Coordinator role is above the rank of Team Lead / Team Leader and will perform duties and responsibilities consistent with supporting teams in providing a psychosocial model of care to…
Added 1 hour ago
CT
Coordinator, Withdrawal Management & Crisis Services (Elgin)
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $32.24 to $39.6 CAD / hour
- Full-time
The Coordinator role is above the rank of Team Lead / Team Leader and will perform duties and responsibilities consistent with supporting teams in providing a psychosocial model of care to…
Added 1 hour ago
PS
Portfolio Resource Coordinator- Healthcare
Paladin Security Group Ltd
AB · Edmonton, AB
- $47,000 CAD / year
- Full-time
Title: Portfolio Resource Coordinator - Healthcare
Added 1 hour ago
PS
Healthcare Operations Dispatch - Shift Lead
Paladin Security Group Ltd
Calgary, AB
- $22 CAD / hour
- Full-time
Over time: You will become the steady operational lead during night shifts
Added 1 hour ago
PS
Healthcare Operations Dispatch - Shift Lead
Paladin Security Group Ltd
Calgary, AB
- $22 CAD / hour
- Full-time
Over time: You will become the steady operational lead during night shifts
Added 1 hour ago
PS
Training Coordinator
Paladin Security Group Ltd
Regina, SK
- $24 CAD / hour
- Part-time
Post-secondary education in Criminology, Police Foundations, Law and Security, or a related field.

Desjardins

Member Services Coordinator

Montreal, QC, Canada
Caisse Desjardins des policiers et policières, Canada

Full-time

Apply on desjardins.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent coordinates Member Services operations. He or she organizes daily activities and ensures the quality of services provided to members and customers. He or she participates in all human resources activities. More specifically, you will be required to:

Participate in work planning and assigning employees based on identified priorities. Plan, manage, and update schedules to ensure the smooth operation of member and customer services and maintain the expected performance level.
Act as a resource for sector employees and provide them with the necessary support to carry out their activities. Assist them with processes and tools, authorize operations, and resolve cases of greater complexity.
Regularly monitor the queue and make necessary adjustments to boost productivity and improve service quality for members and customers.
Participate in human resources activities and recommend applications (e.g. performance evaluations, promotions, employee selection, disciplinary measures, training, vacation and overtime approval).
Reinforce the sale, referral to, automation and use of available alternative channels. To this effect, identify needs, provide training and sales coaching, and undertake any necessary follow-up activities.
Participate in resolving complaints and problems communicated to him or her.
Produce and analyze various reports arising from the sector's operations. Perform various daily operational control activities (e.g. score card, performance measurements and sector objectives).
Oversee the caisse's cash management: order, return and supply equipment, record cash transactions and reconcile general ledger accounts, while limiting costs resulting from maintaining liquidity.
Participate in various mandates related to his or her sector, including the development and standardization of tools, practices, and work procedures, in order to improve efficiency for the sector as a whole.
Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards.
Ensure the security of transactions and operations in accordance with current policies, practices and standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

College diploma in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Plans and aligns

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-11-27

Apply on desjardins.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Member Services Coordinator oversees daily operations, manages staff schedules, and ensures high-quality service delivery for members and customers. They also provide support to employees, monitor productivity, and handle human resources tasks such as performance evaluations and training.

Requirements

Candidates must possess a college diploma in a related field and at least two years of relevant experience. Proficiency in French is required for this role.

Skills

Member services
Operations management
Staff scheduling
Performance management
Sales coaching
Complaint resolution
Cash management
General ledger reconciliation
Process improvement
Human resources support
Data reporting
Operational control
Training
Customer service
Team leadership

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Member Services
Operations
Scheduling
Performance Evaluation
Human Resources
Sales Coaching
Cash Management
General Ledger
Reporting
Customer Service
Training
Compliance
Productivity
Financial Services
Team Support
Operational Control
Process Standardization

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Work requirements

Jobs in Canada