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Added 12 days ago
Operations Support Agent
Desjardins
Saint-Boniface, QC · Caisse Desjardins de Saint-Boniface
Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 16 days ago
Operations Support Agent, Mix
Desjardins
Sainte-Justine, QC
Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 19 days ago
Operations Support Agent
Desjardins
Beloeil, QC · Caisse Desjardins de Beloeil-Mont-Saint-Hilaire
Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 19 days ago
Operations Support Agent
Desjardins
Sept-Îles, QC · La caisse populaire Desjardins de Sept-Iles
Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 1 month ago
Agent(e) de Méthodes - Support aux opérations (shift weekend)
SOGECLAIR
Montreal, QC
Full-time
Ce que vous aurez à accomplir au titre de « Agent/e méthodes support aux opérations » :
Added 1 month ago
Agent(e) de Méthodes - Support aux opérations (shift weekend)
SOGECLAIR
Remote, Canada
Full-time · Remote
Ce que vous aurez à accomplir au titre de « Agent/e méthodes support aux opérations » :
Added 9 days ago
Operations Support Agent
Desjardins
Saint-Boniface, QC · Caisse Desjardins de Saint-Boniface
Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 9 days ago
Operations Support Agent - 6 Month Contract
Sunwing Vacations Group
Toronto, ON
Under Sunwing Vacations, we are looking for an Operations Support Agent to join us in making vacation dreams come true. As the Operations Support Agent, you provide customer care and…
Added 11 days ago
Operations Support Agent
Desjardins
Shawinigan, QC · Caisse Desjardins du Centre-de-la-Mauricie
Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 10 days ago
Agent de Rampe - Ramp Agent |YUL| French and English Fluent
Menzies Aviation
Dorval, QC
Full-time
Added 3 days ago
Ramp Services Agent YWG
Swissport International AG
Winnipeg, MB
Part-time
If you are passionate about helping people reach their destinations and would love to work closely with various airplanes, come and join the Swissport team as a Ramp Agent!
Added 3 days ago
Purchasing Agent
Boart Longyear
Haileybury, ON
…Purchasing Officer purchases materials and services in direct support of ongoing drilling operations. This role reports to the Canada Supply Chain Manager or their designate. The incumbent…
Added 4 days ago
Specialist Investment Fund Operations
ATB
Calgary, AB · Edmonton, AB · Toronto, ON
Full-time
ATB Investment Management Inc. (“ATBIM”) is seeking an experienced individual to join our Fund Operations team. As a Specialist, Investment Operations, you will play a key role in the…
Added 6 days ago
AI Agent Developer - Platform & Governance
West Fraser
Vancouver, BC
Full-time
Design, configure, administer, and support approved enterprise AI platforms, services, environments, and shared components.
Added 14 days ago
Ticket Window Agent - Winter 2026/27
Sunshine Village Corporation
Banff, AB
…building relationship and making everyone feel welcome. They support effective day-to-day operations in both Guest Services and Ticket…
Added 19 days ago
Representative Customer Care
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
Support a culture of inclusion for our customers, stores & teammates.
Added 23 days ago
AI Lab Operations Lead
KPMG
Calgary, AB · Vancouver, BC · Montreal, QC · ON
Full-time
The local Lab Operations Lead is the hands-on-keyboard engine of the geo lab. They coordinate usage of the physical and virtual lab space, provide hands-on technical support to teams using…
Added 26 days ago
Wealth Operations Specialist
Maximizer Services Inc.
Vancouver, BC
Run discovery sessions with advisors, administrators, and head-office operations teams, and bring back what you hear.
Added 1 month ago
Northern Station Agent
The Talent Team at Perimeter Aviation
Brochet, MB · Cross Lake 19, MB · MB · God'S River 86A, MB · Grand Rapids, MB · Island Lake, MB · Lac Brochet 197A, MB · Norway House 17, MB · Oxford House 24, MB · Shamattawa 1, MB · South Indian Lake, MB · St. Theresa Point, MB · Wasagamack, MB · Lake, ON · Sachigo Lake, ON · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
Reporting to the Northern Stations Manager, the Northern Stations Agent is responsible for carrying out various daily duties at the station.
Added 10 days ago
Ground Ramp Agent
Alliance Ground International
Richmond, BC · YVR Airport
Part-time
As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.
Added 1 month ago
Operations Co-ordinator
Property.ca
Toronto, ON
Full-time
…Toronto real estate. We're in an exciting moment: scaling our agent base, refining our tech, and sharpening the brand that's made us a household name in this market. Behind every great…
Added 2 months ago
Ramp Agent / Line Service Technician
Chartright Air Group
Breslau, ON
Full-time
Role Summary: As a Line Service Technician, you will be responsible for supporting ground operations for inbound and outbound flights. This includes maintaining fleet readiness, assisting…
Added 1 month ago
Paralegal, Legal Integration
Beacon Software
Toronto, ON
Full-time
…completion. Reporting to Beacon’s Senior Paralegal and Legal Operations Lead, you will be the hands-on paralegal executing the legal integration workstream on every deal - owning corporate…
Added 2 months ago
Line Service Professional
Million Air
Vancouver, BC
Full-time
The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on…
Added 1 month ago
Rental Sales Agent
Indie Campers
Vancouver, BC
The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric…

Desjardins

Operations Support Agent

Saint-Boniface, QC, Canada
Caisse Desjardins de Saint-Boniface, Canada

Job type: Full-time
Apply by: Sep 23, 2026
Posting language: English
Posted: Sep 11, 2026

Apply About employer

Applications open in a new tab.

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent carries out various operational activities related to processes associated with caisse products and services. He or she carries out supplemental transactions resulting from the transfer of activities to the various affected Desjardins components. More specifically, you will be required to:

Process and reconcile various reports and requests for all caisse sectors (e.g. Shared Services Centre reports, clearing, direct deposits and withdrawals, adjustments and monitoring of authorized transits, overdrawn accounts, inactive accounts, dividends, out-of-balance Trust, guarantee agendas, transactions related to collection items and discharges). As needed, perform required follow-up activities with members and customers.
Input, validate, and save various data in the system.
Carry out liaison activities with relevant Desjardins components (e.g. Shared Services Centre, AccèsD Contact Centre, Business Centre, Student Service Centre). Process transaction notices and carry out ensuing activities and follow-up with members and customers, in accordance with established procedures.
Perform search requests; organize and produce requested information in accordance with established procedures.
Carry out filing and document management activities including purging and storage, in accordance with current practices and regulations.
As required, take transactional, convenience and informational calls from the AccèsD Contact Centre. Propose customized and sustainable solutions and ensure the satisfaction of members and customers.
Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards.
Maintain the security of transactions and operations in accordance with current policies, practices and standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors
Knowledge of integrating data into systems
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services, automated and assisted transactions and administrative activities
Knowledge of service standards

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-09-22

Apply About employer

More about this job

Responsibilities

The incumbent will process and reconcile various operational reports and transactions for caisse products and services. They will also perform data entry, manage documentation, and provide support to members and customers while ensuring compliance with quality and security standards.

Requirements

Candidates must possess a high school diploma in a related field and at least two years of relevant experience. Proficiency in French and knowledge of financial services products, systems, and security procedures are required.

Skills

Operational support
Data entry
Transaction processing
Reconciliation
Document management
Customer service
Financial services
Internal controls
Security compliance
Problem solving
Communication
Administrative support
Data validation
Reporting

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Operations
Caisse
Financial Services
Data Entry
Reconciliation
Transaction Processing
Document Management
Customer Service
Compliance
Internal Controls
Reporting
Administrative
Security
Banking
Desjardins

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