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Added 5 hours ago
UO
Assistant Registrar
University of Niagara Falls Canada
Niagara Falls, ON
- $90,000 to $120,000 CAD / year
- Full-time
Admissions Administration, Advisement, and Adjudication
Added 5 hours ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
We are seeking a detail-oriented and proactive Purchasing Agent to manage our day-to-day procurement activities. In this role, you will be responsible for sourcing materials, negotiating…
Added 14 hours ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
Lead and support complex, cross-module, or cross-system initiatives (e.g., new module rollouts, M&A integrations, AI/agent data access patterns).
Added 16 hours ago
M
Cloud Solution Architect (CSA) - Cloud & AI Data
Microsoft
Ottawa, ON
- Full-time
…and database solutions that enable production-scale AI and agent scenarios. You’ll lead technical engagements across architecture design, proof of concepts, and production deployments,…
Added 21 hours ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
Knowledge of international recruiting, LMIA coordination, iMP option processes, and agent communications
Added 21 hours ago
FH
Security Services Agent
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- Full-time
Law and Security Administration diploma or related program, or minimum of 5 years security experience.
Added 1 day ago
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Damage Insurance Agent (Bilingual)- EN
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Blainville, QC
- Full-time
Added 1 day ago
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Added 1 day ago
Financial Coordinator | Coordonnateur ou coordonnatrice des finances
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Ottawa, ON
Liaise with staff for administration of projects as required.
Added 1 day ago
SPECIALIST, ENTERPRISE OPERATIONS BUSINESS PARTNERSHIPS - CONTRACT (HYBRID)
Green Shield Canada
Toronto, ON · Windsor, ON
…insights. You will be a connector, a collaborator, and a change…
Added 1 day ago
D
Operations Support Agent
Desjardins
Saguenay, QC · Caisse Desjardins d'Arvida-Kénogami
- Full-time
Added 1 day ago
D
Operations Support Agent
Desjardins
Saguenay, QC · St-Jean, QC · Caisse d'économie Desjardins de la Métallurgie et des Produits forestiers (Saguenay-Lac-Saint-Jean)
- Full-time
Added 1 day ago
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Senior Director, Controllership & Operations Transformation
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Toronto, ON
- Full-time
People: Serve as the primary change agent, guiding cross-functional teams through transition periods, breaking down silos between technical and accounting teams, and transforming workforce…
Added 1 day ago
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- Full-time
…role combines artist care with the practical coordination and administration that support a busy theatre…
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- Full-time
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(CAN) Regulated Pharmacy Technician
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…and the prescription is released to the correct customer or…
Added 2 days ago
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Toronto, ON
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Added 2 days ago
UO
Coordonnateur, Campus Saint-Jean, Satellite de Calgary
University of Alberta
Calgary, AB
- Full-time
…collaboration avec d’autres membres des équipes opérationnelles et de l’administration académique du Campus Saint-Jean à Edmonton, à savoir…
Added 2 days ago
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Added 2 days ago
UO
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Added 2 days ago
Francophone Workforce Development Officer/Agent(e) de développement de la main-d'œuvre, Bilingue
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Francophone Workforce Development Officer/Agent(e) de développement de la main-d'œuvre, Bilingue, Permanent, HALIFAX
Added 2 days ago
Legal Product Builder
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…that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in…

Desjardins

Operations Support Agent

Saguenay, QC, Canada
St-Jean, QC, Canada
Caisse d'économie Desjardins de la Métallurgie et des Produits forestiers (Saguenay-Lac-Saint-Jean), Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent carries out various operational activities related to processes associated with caisse products and services. He or she carries out supplemental transactions resulting from the transfer of activities to the various affected Desjardins components. More specifically, you will be required to:

Process and reconcile various reports and requests for all caisse sectors (e.g. Shared Services Centre reports, clearing, direct deposits and withdrawals, adjustments and monitoring of authorized transits, overdrawn accounts, inactive accounts, dividends, out-of-balance Trust, guarantee agendas, transactions related to collection items and discharges). As needed, perform required follow-up activities with members and customers
Input, validate, and save various data in the system
Carry out liaison activities with relevant Desjardins components (e.g. Shared Services Centre, AccèsD Contact Centre, Business Centre, Student Service Centre). Process transaction notices and carry out ensuing activities and follow-up with members and customers, in accordance with established procedures
Perform search requests; organize and produce requested information in accordance with established procedures
Carry out filing and document management activities including purging and storage, in accordance with current practices and regulations
As required, take transactional, convenience and informational calls from the AccèsD Contact Centre. Propose customized and sustainable solutions and ensure the satisfaction of members and customers
Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards
Maintain the security of transactions and operations in accordance with current policies, practices and standards

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Available to work one evening per week, specifically on Tuesdays, until 8:00 p.m.

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Caisse d'économie Desjardins de la métallurgie des produits forestiers (Conv_Col_00035) (2015-07-01 - )

Job Family

Administration (FG)

Unposting Date

2026-10-23

Apply About employer

More about this job

Responsibilities

The incumbent will process and reconcile various operational reports, transactions, and requests for caisse sectors while ensuring data accuracy and system integrity. Additionally, the role involves maintaining liaison with internal components and providing high-quality support to members and customers through various communication channels.

Requirements

Candidates must possess a high school diploma in a related field and a minimum of two years of relevant experience. Proficiency in French is required, along with the availability to work one evening per week until 8:00 p.m.

Skills

Operational support
Transaction processing
Data entry
Reconciliation
Customer service
Document management
Reporting
Liaison
Problem solving
Action oriented
Customer focus
Situational adaptability
Time management
Quality assurance

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Operations Support
Caisse
Financial Services
Transaction Processing
Data Entry
Reconciliation
Reporting
Customer Service
Document Management
Banking
Administrative
Compliance
Quality Standards
Desjardins
AccèsD

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