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Added 9 mins ago
B
Intern, Supply Chain (Systems) (Winter 2027)
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Dorval, QC
- Volunteer
Supporting a Senior Agent for all Procurement activities;
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Senior CDN & Edge Reliability Engineer
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- Full-time
Build Intelligent Agents: Design and build agent architectures and reasoning loops (ReAct, Chain of Thought, Plan-and-Solve) using Google ADK, Vertex AI Agent Builder, LangChain, or…
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Financial Manager - PLM (Product Line Mgmt)
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Act as a change agent, continuously challenging the status quo and driving improvements
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Design and implement stateful multi-agent workflows using LangGraph, LangChain, and LangSmith.
Added 10 mins ago
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C-FIN-275 Software Engineering Intern, AI, Automation and Business Intelligence-EN
CAE
Montreal, QC
- Full-time
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Adobe Experience Manager (AEM), SRE - CDN and Edge Delivery
VK CONSULTING SERVICES
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- Full-time
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Senior Informatica Cloud Developer – CDI & CAI – CONTRACT
Toronto Test Consultants
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- Contract
Added 10 mins ago
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Method agent - Electronic
CMC Electronics
Montreal, QC
- Full-time
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Added 12 mins ago
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Aviation Stores Agent
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- Full-time
The Aviation Stores Agent is responsible for shipping, receiving, inventory management of aircraft parts inventory & tooling.
Added 12 mins ago
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Agent, Station
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Fort Simpson, NT
- From $21.5 CAD / hour
- Part-time
The Station Agent loads and offloads cargo and passenger bags, checks in and boards passengers, handles arrival and departure times, completes paperwork, conducts email and telephone…
Added 12 mins ago
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Damage Insurance Agent (Bilingual)
Royal Bank of Canada
Montreal, QC
- Full-time
Added 24 mins ago
IR
Group Benefits Agent
Impact Recruitment
Markham, ON
- Full-time
Our client is a growing organization specializing in group benefits solutions and is looking for a Group Benefits Agent to join their team in Markham.
Added 25 mins ago
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Rental agent
Hedhofis
Brossard, QC
- Full-time
Added 25 mins ago
C
Private Personal Assistant
Confidential
Victoria, BC
- $70,000 to $85,000 CAD / year
- Full-time
…Think less “assistant,” more “chief of staff, fixer, travel agent, wardrobe stylist, pet-lover, and calm-in-the-storm,” all in one person. If you like variety, project management and…
Added 25 mins ago
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Site Reliability Engineer
360 Technology
Toronto, ON
- Full-time
Added 27 mins ago
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November 2026 - Financial Reporting & Tax Compliance (CPA) - Full-time - Montreal
PwC
Montreal, QC
- Full-time
Added 27 mins ago
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Janvier 2027 - Traducteur(rice) - Terme Fixe - Montréal
PwC
Montreal, QC
- Full-time
Added 27 mins ago
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November 2026 - MTax - Private Tax - Full-time - Montreal
PwC
Montreal, QC
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Added 27 mins ago
SPECIALIST, ENTERPRISE OPERATIONS BUSINESS PARTNERSHIPS - CONTRACT (HYBRID)
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…insights. You will be a connector, a collaborator, and a change…
Added 42 mins ago
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Quantitative Portfolio Strategist
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- Full-time
Extensive AI agent experience (required): heavy, hands-on use of AI coding agents (e.g., Claude Code, Codex, Cursor) in day-to-day coding, research and system design, with rigorous review…
Added 42 mins ago
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Quantitative Developer
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Montreal, QC
- Full-time
…context, guardrails, evaluation and review practices that keep agent-assisted code…
Added 42 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Levis, QC · Saint-Anselme, QC · Saint-Henri, QC · Saint-Joseph-de-Beauce, QC
- Full-time
As a member and client experience advisory agent, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and…
Added 42 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Gracefield, QC · Caisse populaire Desjardins Gracefield
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 42 mins ago
C
C-FIN-275 Software Engineering Intern, AI, Automation and Business Intelligence
CAE
Montreal, QC
- Full-time

Desjardins

Operations Support Agent

Saguenay, QC, Canada
Caisse Desjardins d'Arvida-Kénogami, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent carries out various operational activities related to processes associated with caisse products and services. He or she carries out supplemental transactions resulting from the transfer of activities to the various affected Desjardins components. More specifically, you will be required to:

Process and reconcile various reports and requests for all caisse sectors (e.g. Shared Services Centre reports, clearing, direct deposits and withdrawals, adjustments and monitoring of authorized transits, overdrawn accounts, inactive accounts, dividends, out-of-balance Trust, guarantee agendas, transactions related to collection items and discharges). As needed, perform required follow-up activities with members and customers.
Input, validate, and save various data in the system.
Carry out liaison activities with relevant Desjardins components (e.g. Shared Services Centre, AccèsD Contact Centre, Business Centre, Student Service Centre). Process transaction notices and carry out ensuing activities and follow-up with members and customers, in accordance with established procedures.
Perform search requests; organize and produce requested information in accordance with established procedures.
Carry out filing and document management activities including purging and storage, in accordance with current practices and regulations.
As required, take transactional, convenience and informational calls from the AccèsD Contact Centre. Propose customized and sustainable solutions and ensure the satisfaction of members and customers.
Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards.
Maintain the security of transactions and operations in accordance with current policies, practices and standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-16

Apply About employer

More about this job

Responsibilities

The incumbent will process and reconcile various operational reports and transactions related to caisse products and services. They will also perform data entry, manage documentation, and provide support to members and customers while ensuring compliance with quality and security standards.

Requirements

Candidates must possess a high school diploma in a related field and at least two years of relevant experience. Proficiency in French is required for this role.

Skills

Operational support
Data entry
Transaction processing
Reconciliation
Customer service
Document management
Reporting
Problem solving
Attention to detail
Communication
Time management
Compliance
Financial services
Administrative support

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Operations Support
Caisse Products
Transaction Processing
Reconciliation
Data Entry
Document Management
Customer Service
Financial Services
Compliance
Reporting
Administrative
Desjardins
Banking Operations
Account Monitoring
Transaction Notices

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