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Added 8 mins ago
R
Superviseur COOP-Hiver 2027 | Internship - COOP supervisor – Winter 2027
RTX
Longueuil, QC
- Full-time
…collaboration avec le superviseur (assurer la fluidité des opérations au quotidien, assigner les tâches, agir en tant que personne ressource pour le département, appliquer les règles de la…
Added 2 hours ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
The Customer Service Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers visiting the check-in counter with inquiries and/or…
Added 2 hours ago
A
Principal Software Developer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
You will work on real-time, event-driven systems that process product usage, support billing workflows, and enable reliable customer experiences across Autodesk’s global portfolio. You will…
Added 3 hours ago
S
Asset Protection Partner
sephora.com
Halifax, NS
- $25 to $30 CAD / hour
- Full-time
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
Added 3 hours ago
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Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
Develop and maintain internal platforms, services, and RESTful APIs that support intelligence analysis, publication, and distribution.
Added 3 hours ago
C
Financial Service Representative (Hybrid) - Outbound calls - Bilingual
CIBC
Montreal, QC
- Full-time
You're fluent in French and English to support business operations outside of Quebec, Canada.
Added 4 hours ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
…future. This role is accountable for the hands-on design, build, support, and operations of the Working Capital Solutions group. The primary focus will be developing the Web applications…
Added 4 hours ago
WI
Night Auditor
Wickaninnish Inn
Tofino, BC
- Full-time
Be responsible for all daily balancing, postings, and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn.
Added 4 hours ago
S
Asset Protection Partner
sephora.com
Victoria, BC
- $25 to $30 CAD / hour
- Full-time
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
Added 5 hours ago
M
Cloud Solution Architect (CSA) - Cloud & AI Data
Microsoft
Ottawa, ON
- Full-time
…infrastructure technologies, information technology (IT) consulting/support, systems administration, data engineering, database administration, network operations, software…
Added 5 hours ago
O
AI Automation Engineer
Osmow's
Mississauga, ON
- Full-time
Osmow's is one of Canada's fastest-growing restaurant brands, with over 250 locations across Canada and the United States. We are building technology to support our continued growth.
Added 6 hours ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
Develop and deliver training and mentoring programs for level 2 senior security analysts to support relevant skills acquisition and certification maintenance.
Added 7 hours ago
BC
Business Systems Analyst - Contact Center
BrainRidge Consulting
Toronto, ON
- Full-time
…technology behind them. You’ll work closely with contact center operations, stakeholders, architects, developers and delivery teams. You’ll turn complex requirements for routing, IVR, agent…
Added 7 hours ago
RB
Staff Data Scientist, AI Evaluations Platform
Royal Bank of Canada
Montreal, QC
- Full-time
…science function responsible for how RBC measures model and agent quality, safety, risk, and performance. You will design, build, and continuously improve evaluation datasets, sourcing…
Added 7 hours ago
Senior Commercial Operations Analyst
Diligent Corporation
Vancouver, BC
We are seeking a highly analytical, hands on Senior Commercial Operations Analyst to join the GTM Operations team. This role will serve as a key execution and analytical partner within…
Added 7 hours ago
LM
Reservation Agent
Lahal Management LP
Richmond, BC
- $23.11 to $26.33 CAD / hour
- Part-time
The Reservation Agent plays a critical role in ensuring a seamless and positive booking experience for customers seeking travel accommodations. This position involves managing reservations…
Added 7 hours ago
FC
Data Systems Agent
FedEx Canada
Cambridge, ON
- Full-time
…recruitment and selection process. We will work with you to support your…
Added 7 hours ago
MC
Mechanical Commissioning Associate
Mission Critical Engineers | Mission Critical Forensics
Regina, SK
- Full-time
Support owner training, turnover documentation, and transition of systems to the facility operations team.
Added 7 hours ago
GW
Guest Experience Agent - Gibbons Whistler, BC
Gibbons Whistler
Whistler, BC
- $22 to $24 CAD / hour
- Full-time
Proficient in Microsoft Outlook and Excel to support daily operations efficiently.
Added 8 hours ago
WT
Agent, Client Experience - Toronto, ON - Hybrid (Fixed Term Contract)
Wealthsimple Technologies
Remote, Canada
- $25 to $26.5 CAD / hour
- Full-time
- Remote
The Voice of Wealthsimple: You aren’t just a support agent; you are an advocate for our clients’ financial freedom. You will break down complex investment, trading, and personal finance…
Added 8 hours ago
WT
Agent, Client Experience - REMOTE (Weekends - 40hr/week)
Wealthsimple Technologies
Remote, Canada
- $25 to $26.5 CAD / hour
- Full-time
- Remote
The Voice of Wealthsimple: You aren’t just a support agent; you are an advocate for our clients’ financial freedom. You will break down complex investment, trading, and personal finance…
Added 8 hours ago
EA
Fuel Agent
Executive Aviation
Sault Ste. Marie, ON
- Part-time
Executive Aviation is looking for a part time Fuel Agent at our Sault Ste. Marie location (YAM). We are looking for a hands-on person, who has flexible availability (likely to see a lot of…
Added 9 hours ago
Outdoor Spa Operations Agent
HR_RH
Whistler, BC
Assist with guest issues or concerns that arise and, if required, seek support from Team Leader/Supervisor and/or Manager.
Added 9 hours ago
C
Senior Manager, Program Development
Catalyste+
Toronto, ON
- Full-time
Uses analytics to support evidence-based decision-making in planning, programming, budgeting and resource allocation
Added 9 hours ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
Collaborate closely with the HR Operations & Compliance Specialist to support employee and manager needs with clarity and consistency.

Desjardins

Operations Support Agent

Saguenay, QC, Canada
Caisse Desjardins d'Arvida-Kénogami, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent carries out various operational activities related to processes associated with caisse products and services. He or she carries out supplemental transactions resulting from the transfer of activities to the various affected Desjardins components. More specifically, you will be required to:

Process and reconcile various reports and requests for all caisse sectors (e.g. Shared Services Centre reports, clearing, direct deposits and withdrawals, adjustments and monitoring of authorized transits, overdrawn accounts, inactive accounts, dividends, out-of-balance Trust, guarantee agendas, transactions related to collection items and discharges). As needed, perform required follow-up activities with members and customers.
Input, validate, and save various data in the system.
Carry out liaison activities with relevant Desjardins components (e.g. Shared Services Centre, AccèsD Contact Centre, Business Centre, Student Service Centre). Process transaction notices and carry out ensuing activities and follow-up with members and customers, in accordance with established procedures.
Perform search requests; organize and produce requested information in accordance with established procedures.
Carry out filing and document management activities including purging and storage, in accordance with current practices and regulations.
As required, take transactional, convenience and informational calls from the AccèsD Contact Centre. Propose customized and sustainable solutions and ensure the satisfaction of members and customers.
Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards.
Maintain the security of transactions and operations in accordance with current policies, practices and standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-16

Apply About employer

More about this job

Responsibilities

The incumbent will process and reconcile various operational reports and transactions related to caisse products and services. They will also perform data entry, manage documentation, and provide support to members and customers while ensuring compliance with quality and security standards.

Requirements

Candidates must possess a high school diploma in a related field and at least two years of relevant experience. Proficiency in French is required for this role.

Skills

Operational support
Data entry
Transaction processing
Reconciliation
Customer service
Document management
Reporting
Problem solving
Attention to detail
Communication
Time management
Compliance
Financial services
Administrative support

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Operations Support
Caisse Products
Transaction Processing
Reconciliation
Data Entry
Document Management
Customer Service
Financial Services
Compliance
Reporting
Administrative
Desjardins
Banking Operations
Account Monitoring
Transaction Notices

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