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Added 3 mins ago
Cargo Agent (Vancouver) FT
Pacific Coastal Airlines
Richmond, BC
Pacific Coastal Airlines is looking for a permanent full-time Cargo Agent based out of the South Terminal building at the Vancouver International Airport in Richmond. We are seeking a…
Added 3 mins ago
Cargo Agent (Vancouver) FT
Pacific Coastal Airlines
Richmond, BC
Pacific Coastal Airlines is looking for a permanent full-time Cargo Agent based out of the South Terminal building at the Vancouver International Airport in Richmond. We are seeking a…
Added 3 mins ago
LT
Conversation Designer (Freelance)
Leo Toronto
Canada
- Part-time
…and wellness space. Instead of only replying with text, the agent decides when to show interactive UI, like cards, comparisons or planners, right in the chat. In the last round we built…
Added 4 mins ago
S
AI Risk Management & AI Risk Engineering Consultant
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
· Analyze agent traces and failures to find root causes across planning, retrieval, memory, tool selection and hand-offs, then turn each confirmed failure into a regression test, a revised…
Added 18 mins ago
HA
Front Desk Agent
Hotel Arts Group
Calgary, AB
- $20 CAD / hour
- Full-time
Added 18 mins ago
A
CCaaS Solution Architect - Amazon Connect
Accenture
Montreal, QC
- Full-time
…roadmaps, and driving innovation through AI-enabled customer and agent…
Added 33 mins ago
T
Security Agent
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Part-time
Join our Security team at Techo-Bloc! We have an opening for a Security Agent position to work in both our Saint-Hubert and Chambly locations.
Added 33 mins ago
T
Security Agent
Techo-Bloc
Chambly, QC
- Part-time
Join our Security team at Techo-Bloc! We have an opening for a Security Agent position to work in both our Saint-Hubert and Chambly locations.
Added 33 mins ago
CC
Senior AI Platform Engineer
Cactus Club Cafe
Vancouver, BC
- $170,000 to $195,000 CAD / year
- Full-time
Hands-On with AI: You've worked directly with the Anthropic, OpenAI or Vertex AI APIs and agent frameworks, and you know what it takes to run them reliably and affordably in production.
Added 33 mins ago
Recreation Worker - Uncertified 0.2 Days
Winnipeg Regional Health Authority
Winnipeg, MB
Added 49 mins ago
T
Security Agent
Techo-Bloc
Chambly, QC · Saint-Hubert, Quebec
- Part-time
Join our Security team at Techo-Bloc! We have an opening for a Security Agent position to work in both our Saint-Hubert and Chambly locations.
Added 49 mins ago
RR
Junior Software Engineer
Rose Rocket
Remote, Canada
- Full-time
- Remote
You build with AI coding agents such as Claude Code or Cursor or any agentic coding tool. Show us a project where an agent wrote most of the code. Tell us how you planned the work, how you…
Added 49 mins ago
A
CCaaS Solution Architect - Amazon Connect
Accenture
Toronto, ON
- Full-time
…roadmaps, and driving innovation through AI-enabled customer and agent…
Added 49 mins ago
P
Administrative Assistant
PwC
London, ON · Montreal, QC
- Full-time
Added 49 mins ago
P
Senior Cloud Platform Lead, Senior Manager
PwC
Ottawa, ON · Toronto, ON
- Full-time
Added 1 hour ago
FC
FLIGHT CENTRE - QA ENGINEER - VANCOUVER, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
Rerun evaluations following changes to prompts or AI agent functionality and document results.
Added 1 hour ago
FC
FLIGHT CENTRE - QA ENGINEER - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
Rerun evaluations following changes to prompts or AI agent functionality and document results.
Added 1 hour ago
AN
Junior Agent
Anita Norris Model Management Inc.
Toronto, ON
- Full-time
…partner of Ice Milan. She later spent over eight years as an Agent and Director of Global Scouting for the Wilhelmina Network in New York City. Today, ANM combines model development,…
Added 1 hour ago
LT
Python Developer (8+ Years)
Lorven Technologies Inc.
Mississauga, ON
- Full-time
Hands-on Gen AI/LLM experience: prompt design, tool/function calling, and agent orchestration.
Added 1 hour ago
R
Bilingual Agent Case Manager
Redion
Toronto, ON
- $60,000 to $63,000 CAD / year
- Full-time
We are searching for an experienced, Bilingual Agent Case Manager candidate to join our team and contribute to the building of the local operations in Canada. The Canadian business unit…
Added 1 hour ago
KR
Information Technology Manager
KeepRite Refrigeration
Brantford, ON
- Full-time
Routine maintenance of Automated Call Director (ACD) and Unified Communicator Advanced software (agent queue assignments, skill level maintenance)
Added 1 hour ago
TT
Loss Prevention Store Security Agent
The TJX Companies, Inc.
Prince George, BC · Mississauga, ON · CAN Home Office Mississauga ON
- $37,590 to $52,626 CAD / year
- Full-time
We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft…
Added 1 hour ago
L
.AEDN - Agent(e) de location / Leasing Agent
Lamour
Montreal, QC
- Full-time
AEDN est à la recherche d'un(e) Agent(e) de location pour se joindre à son équipe en pleine croissance. Notre mission est d'offrir la meilleure expérience résidentielle possible à nos…
Added 1 hour ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Assist the Purchasing Agent with the preparation of purchase orders.
Added 1 hour ago
TC
Loss Prevention Store Security Agent
TJX Canada – Winners, Marshalls, HomeSense
Prince George, BC
- $37,590 to $52,626 CAD / year
- Full-time
We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft…

Desjardins

Operations Support Agent

Trois-Rivières, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The work mode arrangement for the position is full-time on site.

The incumbent carries out various operational activities related to processes associated with caisse products and services. He or she carries out supplemental transactions resulting from the transfer of activities to the various affected Desjardins components. More specifically, you will be required to:

Process and reconcile various reports and requests for all caisse sectors (e.g. Shared Services Centre reports, clearing, direct deposits and withdrawals, adjustments and monitoring of authorized transits, overdrawn accounts, inactive accounts, dividends, out-of-balance Trust, guarantee agendas, transactions related to collection items and discharges). As needed, perform required follow-up activities with members and customers.
Input, validate, and save various data in the system.
Carry out liaison activities with relevant Desjardins components (e.g. Shared Services Centre, AccèsD Contact Centre, Business Centre, Student Service Centre). Process transaction notices and carry out ensuing activities and follow-up with members and customers, in accordance with established procedures.
Perform search requests; organize and produce requested information in accordance with established procedures.
Carry out filing and document management activities including purging and storage, in accordance with current practices and regulations.
As required, take transactional, convenience and informational calls from the AccèsD Contact Centre. Propose customized and sustainable solutions and ensure the satisfaction of members and customers.
Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards.
Maintain the security of transactions and operations in accordance with current policies, practices and standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

CAISSE D'ÉCONOMIE DES TRAVAILLEURS UNIS (92154 / Conv_Col_00104) (2019-04-01 - )

Job Family

Administration (FG)

Unposting Date

2026-11-19

Apply About employer

More about this job

Responsibilities

The incumbent will process and reconcile various operational reports and transactions related to caisse products and services. They will also perform data entry, manage documentation, and provide support to members and customers through various communication channels.

Requirements

Candidates must possess a high school diploma in a related field and a minimum of two years of relevant experience. Proficiency in French is required for this role.

Skills

Operational support
Data entry
Transaction processing
Reconciliation
Customer service
Document management
Reporting
Communication
Problem solving
Attention to detail
Time management
Quality assurance
Security compliance
Liaison
Follow-up

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Operations
Caisse products
Transaction processing
Reconciliation
Data entry
Document management
Customer service
Financial services
Reporting
Compliance
Administrative
Desjardins
Shared services
Account monitoring
Transaction notices
Quality standards
Security
Member support

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