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Desjardins

Personal Lines Underwriter

Aurora, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Temporary 12-month position

As a Personal Lines Underwriter, you contribute to the prevention, acceptance or refusal of a risk to be underwritten based on established underwriting policies. You take on a technical expert role and provide support related to your area of activity in the delivery of the Underwriting operation’s mandates and processes, where the importance of knowing how to adapt your approach when the situation requires is essential. You will carry out specialized technical research and analysis related to processes, information management and data processing. Using your ability to make quality decisions, you will contribute to the resolution of technically complex problems, recommend the evolution or adjustment of working methods and procedures and participate in their development in order to optimize quality and efficiency. More specifically, you will be required to:

Provide technical expertise for complex projects and operational issues in the field of Property and Casualty Insurance underwriting
Develop insurance solutions for risk, underwriting files according to current standards and specific circumstances
Act as a resource person for stakeholders in underwriting files and the application of underwriting rules as well as in the development of their technical skills
Conduct specialized studies, research and technical analyses related to the underwriting of property and casualty insurance products and offer solutions and action plans
Support various stakeholders in the application of business standards, processes and solutions as well as in the use of tools and systems related to the activities of the operation.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

College diploma in a related field
A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Call Center experience, including two years as a Tier 3 or Tier 4 Insurance agent
Advanced Knowledge of PCS / VENT
Working knowledge of computer applications such as MS Word, Excel, PowerPoint, and Office 365
Intermediate knowledge of coaching techniques
Available to work Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday -from 8:00 a.m. to 4:00 p.m. (Rotation)

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Resourcefulness, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Property and casualty insurance (FG)

Unposting Date

2026-11-13

Apply About employer

More about this job

Responsibilities

The Personal Lines Underwriter provides technical expertise for complex property and casualty insurance projects and operational issues. They are responsible for developing insurance solutions, conducting specialized technical analyses, and supporting stakeholders in the application of underwriting standards.

Requirements

Candidates must have a college diploma in a related field and at least three years of relevant experience. Proficiency in MS Office, advanced knowledge of PCS/VENT, and previous call center experience are required.

Skills

Property and casualty insurance
Underwriting
Risk assessment
Technical analysis
Data processing
Coaching
PCS
VENT
MS Word
Excel
PowerPoint
Office 365
Decision making
Problem solving
Customer focus
Situational adaptability

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Underwriting
Property and Casualty Insurance
Risk Management
Technical Analysis
Data Processing
PCS
VENT
MS Office
Coaching
Insurance Solutions
Operational Support
Hybrid Work
Pension Plan
Telemedicine
Customer Focus
Decision Quality
Situational Adaptability
Resourcefulness
Nimble Learning

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