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Added 1 hour ago
HR
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- Part-time
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Added 10 hours ago
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Desjardins

Senior Advisor, Digital Innovation and Transformation

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We are looking for an experienced digital innovation and transformation professional to support the business and digital priorities of the Group Benefits and Retirement Savings (GBRS) division, particularly in the areas of Channel Shift, digital adoption, and the evolution of services offered to members, clients, and partners. The Principal Advisor, Digital Innovation and Transformation will help define, structure, and bring to life the digital vision for Group Insurance and Group Retirement Savings. This person will translate GBRS business priorities into scenarios, prototypes, end-to-end journeys, and recommendations that support alignment, planning, and decision-making. This role works closely with Product, Business, Technology, Sales, and Operations teams, as well as with the teams and centres of expertise responsible for digital experience, UX/CX, accessibility, and user research across the Individual Insurance executive division. The role does not replace these areas of expertise; it helps incorporate their direction and standards into GBRS-led initiatives. The role will also act as a strategic partner to Sales teams, supporting client and prospect engagements through compelling demonstrations, end-to-end journeys, and a clear articulation of the GBRS digital vision and value proposition. More specifically, you will be required to:

Manage and evolve the end-to-end Figma prototype representing Group Insurance and Group Retirement Savings digital services across web and mobile
Maintain an integrated representation of current and future GBRS services to illustrate business priorities, product roadmaps, and transformation initiatives
Contribute to GBRS digital direction and roadmap by identifying opportunities for innovation, simplification, digital adoption, and value creation
Translate member and client needs, market feedback, and business objectives into recommendations and scenarios that support the evolution of digital products and services
Use prototypes, end-to-end journeys, and other artifacts as tools for communication, alignment, planning, and decision support
Facilitate ideation, co-creation, and innovation workshops focused on complex business and digital transformation challenges
Collaborate with UX/CX, accessibility, and user research teams and centres of expertise to incorporate their direction, expertise, and best practices into GBRS digital initiatives
Provide influential leadership across Product, Business, Technology, Sales, and Operations teams to foster a shared understanding of priorities and desired outcomes
Present the vision and value of GBRS digital services to clients, executives, and other strategic stakeholders through demonstrations and end-to-end journeys
Support Sales teams in client and prospect engagements by illustrating the digital vision, current capabilities, and potential future evolution

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON10-

What you bring to the table

Bachelor's degree in a relevant field
A minimum of six years of experience in roles related to innovation, digital transformation, product strategy, product management, prototyping, or related fields
Please note that other combinations of qualifications and relevant experience may be considered
Demonstrated experience translating business and customer needs into digital recommendations, scenarios, and direction
Ability to provide influential leadership and mobilize stakeholders in a complex, cross-functional environment
Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking parteners, members and/or clients
Expertise in workshop facilitation, communication, simplification of complex concepts, and strategic storytelling with clients, executives, and large stakeholder groups
Strong proficiency in Figma, journey mapping, advanced prototyping, and ideation and co-creation methods

Complexity, Innovation, Interpersonal Savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Marketing (FG)

Unposting Date

2026-11-16

Apply About employer

More about this job

Responsibilities

The Senior Advisor will define and implement the digital vision for Group Insurance and Retirement Savings by creating prototypes and end-to-end journeys. They will also act as a strategic partner to Sales and Product teams to facilitate digital adoption and business transformation.

Requirements

Candidates must hold a bachelor's degree and possess at least six years of experience in innovation, digital transformation, or product strategy. Strong communication skills and proficiency in Figma and workshop facilitation are essential for this cross-functional role.

Skills

Digital innovation
Digital transformation
Product strategy
Product management
Prototyping
Figma
Journey mapping
Workshop facilitation
Strategic storytelling
Stakeholder management
UX/CX
Digital adoption
Influential leadership
Cross-functional collaboration
Business analysis

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Digital Innovation
Digital Transformation
Group Benefits
Retirement Savings
Channel Shift
Figma
Prototyping
UX/CX
User Research
Product Roadmap
Strategic Storytelling
Workshop Facilitation
Stakeholder Engagement
Digital Adoption
Value Proposition
Cross-functional Leadership
Insurance
Mobile
Web
Business Strategy

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