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Added 5 hours ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
The Senior Specialist Labour Relations is responsible for leading all Labour Relations activities within their assigned area of responsibility while providing specialist advice and guidance…
Added 8 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day operation of the unit. This…
Added 9 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
…partnership decisions behind our offers. From early product development through launch and lifecycle management, these decisions contribute to how we bring new technologies to market while…
Added 14 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
Stay ahead of changes in accounting and auditing standards, proactively adapting processes and advising senior leadership on implications;
Added 14 hours ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
Commitment to professional development and continuous learning.
Added 20 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
This is a dynamic and collaborative position that blends technical accounting knowledge with a passion for people development. The successful candidate will help design and deliver…
Added 20 hours ago
BT
Senior Staff Accountant, Tax
Baker Tilly Canada
Dartmouth, NS
- Full-time
Learning and professional development opportunities as well as paid professional dues
Added 20 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Advertised as: Elevated Support Senior Specialist
Added 23 hours ago
NB
Senior Manager Commercial Credit
National Bank of Canada
Montreal, QC
- Full-time
report to a senior leadership role. Our team stands out for its strategic
Added 23 hours ago
NB
Senior Administrative Agent
National Bank of Canada
Victoria, BC
- Full-time
A career as a Senior Administration Agent in the Real Estate Finance team at National Bank means acting as a loan administration specialist. It is through your ability to support your…
Added 1 day ago
Senior Project Manager
Konrad
Toronto, ON
Konrad is looking for a Senior Project Manager to join our Digital Delivery team. You'll lead cross-functional teams through medium and large-scale digital and AI projects, ensuring…
Added 1 day ago
Program Manager
Konrad
Toronto, ON
This role is part of our Digital team, where your internal title will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a…
Added 1 day ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Courtice, ON
- Full-time
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.
Added 1 day ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
Stay ahead of changes in accounting and auditing standards, proactively adapting processes and advising senior leadership on implications;
Added 1 day ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
Commitment to professional development and continuous learning.
Added 1 day ago
TU
Nucleic Acids Specialist, ATMF
The University of British Columbia
Vancouver, BC
- $5,538.94 to $6,497.44 CAD / month
- Full-time
The Nucleic Acids Specialist, ATMF is a senior technical position responsible for developing, executing, troubleshooting, and evaluating molecular biology and nucleic-acid manufacturing…
Added 1 day ago
TU
Program Specialist, Extracurricular and Extended Learning
The University of British Columbia
Vancouver, BC
- $33.07 to $35.61 CAD / hour
- Part-time
The Program Specialist, Extracurricular and Extended Learning, will contribute to the planning and execution of programmatic, administrative, marketing and business development (recruiting)…
Added 1 day ago
VF
Senior Construction Project Specialist (Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
Opportunities for learning, development, and career growth
Added 1 day ago
UO
Nucleic Acids Specialist, ATMF
University of British Columbia
Vancouver, BC · UBCV | Biomedical Research Centre (BRC)
- $5,538.94 to $6,497.44 CAD / month
- Full-time
The Nucleic Acids Specialist, ATMF is a senior technical position responsible for developing, executing, troubleshooting, and evaluating molecular biology and nucleic-acid manufacturing…
Added 1 day ago
T
Senior Information Security Specialist - AI BISO
TD
Ottawa, ON · Toronto, ON
- Full-time
Lead the development and implementation of AI security strategies, standards, policies and control expectations that align with enterprise architecture, business priorities and regulatory…
Added 1 day ago
T
Senior Counsel– Commercial Banking & Lending
TD
Toronto, ON · Montreal, QC
- Full-time
· Senior specialist role with principal accountability in the areas of strategic and tactical advice, counsel, influence, relationships and oversight, development of others, and special…
Added 1 day ago
DC
Senior Accountant/ Supervisor - Private Enterprise
DMCL Chartered Professional Accountants
Victoria, BC
- Full-time
You will work closely with supportive Partners and Senior Managers across a variety of industries, gaining exposure to different leadership styles, client types, and technical challenges.…
Added 1 day ago
NA
Staff Nurse - Neurosurgery
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development…
Added 1 day ago
UO
Program Specialist, Extracurricular and Extended Learning
University of British Columbia
Vancouver, BC · UBCV | AERL (Aquatic Ecosystems Research Laboratory) (AERL)
- $33.07 to $35.61 CAD / hour
- Part-time
The Program Specialist, Extracurricular and Extended Learning, will contribute to the planning and execution of programmatic, administrative, marketing and business development (recruiting)…
Added 1 day ago
C
Business Partner, People & Culture
CNIB
Toronto, ON
- Full-time
Collaborate with Learning and Development to identify leadership development needs and support learning initiatives

Desjardins

Senior Advisor, IT assistance

Levis, QC, Canada
Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 16, 2026

Original job description

As a senior IT support advisor, you provide user support and assistance for IT applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management. You help keep IT equipment up and running, particularly through server administration. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More specifically, you will be required to:

Lead specialized development projects, initiatives and activities that significantly impact the entire organization
Advise your clients and partners to help them position, plan, develop, execute and monitor complex projects and initiatives
Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
Represent your unit before decision-making bodies
Represent Desjardins’s position when making agreements with external partners and organizations.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of six years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Ambiguity, Business insight, Complexity, Interpersonal Savvy, Plans and aligns

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Information technology (FG)

Unposting Date

2026-10-23

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More about this job

Responsibilities

The senior advisor provides expert IT support, manages complex technical incidents, and oversees server administration. They also lead strategic development projects and act as a subject matter expert to advise decision-making bodies.

Requirements

Candidates must hold a bachelor's degree in a related field and possess at least six years of relevant experience. Proficiency in both English and French is required due to the nature of the role and stakeholder interactions.

Skills

IT support
Server administration
Project management
Strategic planning
Stakeholder management
Interpersonal savvy
Technical incident management
Policy development
Problem solving
Consulting
Communication
Leadership
Analytical skills
Configuration management
Service request management

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Server Administration
Project Management
Strategic Initiatives
Technical Incident Management
Policy Development
Stakeholder Management
Consulting
Infrastructure
Configuration
Service Request Management
Subject Matter Expert
Hybrid Work
Desjardins
Information Technology

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