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Desjardins

Senior Advisor, Operational efficiency

Levis, QC, Canada
Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More specifically, you will be required to:

Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
Monitor the industry to understand and anticipate trends in your specialty area and make recommendations
Represent your unit before decision-making bodies
Represent Desjardins’s position when making agreements with external partners and organizations

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of six years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Business insight, Interpersonal Savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-16

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More about this job

Responsibilities

You will design and improve business processes and operations to enhance organizational efficiency while leading complex strategic initiatives. Additionally, you will act as a subject matter expert to advise decision-making bodies and represent the organization in external partnerships.

Requirements

Candidates must hold a bachelor's degree in a related field and possess a minimum of six years of relevant professional experience. Proficiency in French is required, along with strong business insight and interpersonal skills.

Skills

Operational efficiency
Business process design
Strategic planning
Project management
Stakeholder management
Interpersonal savvy
Business insight
Policy development
Data analysis
Change management
Consulting
Decision support
Trend analysis
Communication
Leadership

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Operational Efficiency
Business Models
Organizational Structures
Strategic Initiatives
Project Management
Stakeholder Engagement
Policy Development
Business Analysis
Decision Support
Trend Monitoring
Hybrid Work
Business Insight
Interpersonal Savvy
Equity
Diversity
Inclusion
Accessibility
Administration

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