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Senior Advisor, Product administration

  • Montreal, QC, Canada
  • Complexe Desjardins Montréal, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Temporary position for 12 months.


As a product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You advise and assist clients and partners as part of intervention and development initiatives. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

  • Diagnose issues, challenges and needs to determine target outcomes
  • Develop and help implement objectives, solutions and action plans
  • Analyze data, conduct studies, make recommendations and write reports
  • Carry out projects and initiatives related to your line of work
  • Advise and assist practitioners and the organization's units regarding your line of work.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Ambiguity, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-16
More about this job

Responsibilities

Provide administrative support for specialized products and member accounts while advising clients and partners on development initiatives. Diagnose issues, analyze data, and develop action plans to optimize organizational standards and policies.

Requirements

Requires a bachelor's degree in a related field and a minimum of four years of relevant experience. Candidates must possess intermediate knowledge of English and strong interpersonal skills.

Skills

  • Administrative support
  • Product administration
  • Analytical skills
  • Project management
  • Stakeholder coordination
  • Interpersonal savvy
  • Data analysis
  • Reporting
  • Problem solving
  • Policy optimization
  • Customer focus
  • Business insight

Benefits

  • Competitive salary
  • Annual bonus
  • 4 weeks of flexible vacation
  • Defined benefit pension plan
  • Group insurance
  • Telemedicine
  • Reimbursement of health and wellness expenses
  • Telework equipment

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Finance & Accounting
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Product administration
  • Administrative support
  • Project management
  • Data analysis
  • Policy development
  • Stakeholder management
  • Financial services
  • Reporting
  • Business insight
  • Customer focus
  • Interpersonal savvy
  • Hybrid work
  • Defined benefit pension
  • Telemedicine
  • Action oriented

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