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Added 11 mins ago
SH
Education Facilitator & Infection Control Practitioner
Southern Health-Santé Sud
De Salaberry, MB
- Full-time
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Joina region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 11 mins ago
CM
Crew Member
Chipotle Mexican Grill
Sherwood Park, AB
- Full-time
…prep, salsa and expo. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So,…
Added 11 mins ago
CM
Crew Member
Chipotle Mexican Grill
Edmonton, AB
- Full-time
…prep, salsa and expo. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So,…
Added 11 mins ago
SH
Case Coordinator
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Reporting to the Manager Health Services, the Case Coordinator will operate with a high degree of independence as a member of the multidisciplinary team. The incumbent is responsible for…
Added 11 mins ago
MS
Rigger Driver
Metro Supply Chain
Montréal-Est, QC
- Full-time
…more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner…
Added 11 mins ago
PC
Director, Building Science and Resiliency
Pinchin Canada
Wainfleet, ON
- $150,000 to $200,000 CAD / year
- Full-time
…technical and leadership capacity, recruit key talent, strengthen service delivery, and develop a healthy pipeline of…
Added 11 mins ago
B
Associate, Retail Equity Trading
BMO
Toronto, ON · FCP
- Full-time
Identifies opportunities for increased efficiency and improved service to internal and external clients and acts as a positive change agent to drive improved efficiency and effectiveness.
Added 11 mins ago
MC
Commercial Analyst
Meridian Credit Union
Guelph, ON · London, ON
- $52,000 to $75,000 CAD / year
- Full-time
…credit and related support, including at times through direct member contact. You will be a part of our team to grow the size and profitability of the commercial book while minimizing loan…
Added 11 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
…Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service operations, ensuring vendor partners deliver exceptional…
Added 11 mins ago
C
Pharmacy Assistant-Contract
Cencora
Burnaby, BC
- Full-time
…needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective…
Added 11 mins ago
P
Indirect Tax, Recovery Data Analytics
PwC
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 11 mins ago
S
General Clerk
Save-On-Foods
Maple Ridge, BC · West Maple Ridge - Maple Ridge BC
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 11 mins ago
S
Meat Clerk (Summerside)
Save-On-Foods
Edmonton, AB · Summerside - Edmonton AB
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 11 mins ago
S
Produce Clerk (Summerside)
Save-On-Foods
Edmonton, AB · Summerside - Edmonton AB
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 11 mins ago
A
Adventure Concierge
AccorHotel
Banff, AB
- Up to $22 CAD / hour
- Full-time
Added 26 mins ago
U
Workday Senior Certified Payroll Consultant
UST
ON · Ontario, Canada
- Full-time
Lead the following as a member of a deployment team, or coach others to do so successfully: gather and document client business requirements, design and configure the Workday solution,…
Added 26 mins ago
FH
Interim Local Medical Lead- Rapid Access to Addiction Care Services, Fraser North Addiction Medicine and Substance Use Services (FN RAAC)
Fraser Health Authority
New Westminster, BC
- Other
Liaise with other Addiction Medicine medical leads to ensure appropriate service provision throughout the region.
Added 26 mins ago
B
T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON
- Full-time
Added 26 mins ago
BI
Manager, Pension Risk Transfer (PRT) Modelling & Analytics
BMO Insurance
Toronto, ON
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 26 mins ago
V|
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | North America
Montreal, QC
- Full-time
Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to…
Added 26 mins ago
DQ
food service supervisor
Dairy Queen
Athabasca, AB
- Full-time
Ensure that food and service meet quality control standards
Added 26 mins ago
CB
Human Resources Generalist
CRAFT Beer Market
Calgary, AB
- Full-time
The HR Generalist plays a key role in supporting senior leaders and team members across the organization, overseeing hiring, onboarding, training, compliance, and team member development.…
Added 26 mins ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local…
Added 26 mins ago
TW
Sales Manager
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Kingston, ON
- Full-time
…create sustainable success by developing a high-performing team that embodies Costco’s values and member-first culture. The Sales Manager creates an environment where all team members…
Added 26 mins ago
S
Senior Financial Advisor - 3rd Street, Medicine Hat, AB
Scotiabank
Medicine Hat, AB
- Full-time
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…

Desjardins

Senior Benefits Training Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

As Senior Benefits Training Coordinator in Group benefits, you will oversee a team of service representatives who focus on proactive, positive communications with clients. Your role involves using your ability to make quality decisions, optimize work processes, contribute to the organization’s strategic plan, and effectively manage a portion of operations activities. to develop talent and drive results, other fields. More specifically, you will be required to:

Support the immediate supervisor by helping with work organization and operational planning for the team
Help determine your unit’s service offer and ensure your projects and activities are planned and executed
Train Senior Group service representatives to ensure that we deliver on our service offer and meet our targets
Handle complex groups and provide training 
Manage escalations and offer solutions for clients
Support management with strategic initiatives and create processes and best practices both within our team and across teams in business development and with operational partners
Liaise between our team and operations to help drive results

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses  and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON10-

What you bring to the table

Bachelor's degree in a related field
A minimum of seven years of relevant experience including two years of experience in management or training/coaching
Please note that other combinations of qualifications and relevant experience may be considered
Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Advanced knowledge of group benefits

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Networks, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-10

Apply About employer

More about this job

Responsibilities

Oversee a team of service representatives to ensure proactive client communication and high-quality service delivery. Support management with strategic initiatives, process optimization, and the development of team talent.

Requirements

Requires a bachelor's degree in a related field and at least seven years of relevant experience, including two years in management or training. Candidates must possess expert proficiency in English and advanced knowledge of group benefits.

Skills

Team management
Training
Coaching
Group benefits
Strategic planning
Operational planning
Service offer development
Conflict resolution
Process improvement
Communication
Customer focus
Interpersonal savvy
Strategic mindset
Action oriented
Nimble learning

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Management
Training
Coaching
Strategic planning
Operational planning
Service representatives
Client relations
Process improvement
Best practices
Business development
Telemedicine
Pension plan
Hybrid work
Equity
Diversity
Inclusion
Accessibility

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