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Added 21 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 21 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Hamilton, ON
- $18.42 to $27.02 CAD / hour
- Full-time
…you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work…
Added 21 mins ago
RM
RN - Crisis
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Registered Nurse will function as a member of the interdisciplinary team and as such, is involved in the care and assessment of individuals experiencing complex mental health and/or…
Added 21 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 36 mins ago
A
Cook Casual AgeCare Cariboo Place
AgeCare
Williams Lake, BC
- Part-time
Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services…
Added 36 mins ago
RM
Physiotherapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The hospital is currently seeking a Temporary Full-Time Physiotherapist position to join their team. The position will act as a float assigned, as required, to the various units within the…
Added 36 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 36 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 36 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 36 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 36 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data,…
Added 36 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 36 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 36 mins ago
RM
Registered Nurse
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Registered Nurse in the Ross Memorial Mental Health Program will function as a member of the interdisciplinary team and as such, is involved with cases of a complex clinical nature and…
Added 36 mins ago
CG
Tim Horton's Team Member Part Time
Compass Group Canada
Toronto, ON · North York, ON
- $17.95 CAD / hour
As a Tim Hortons Team Member you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
Added 36 mins ago
VC
General Practitioner
Vos Collection
Toronto, ON · North York, ON
- Full-time
…forced, “people first” culture and in turn, we place value on Team Member learning, career path development, and inclusiveness. We place a high value on attitude and self-awareness to…
Added 51 mins ago
TO
Advisor 3, Media Relations
The Ottawa Hospital
Ottawa, ON
- Full-time
Capable of working independently, while being a collaborative member of a communications team;
Added 51 mins ago
TO
HIMP 2, Coding and Abstracting
The Ottawa Hospital
Ottawa, ON
- Full-time
Member in good standing with CHIMA maintained through ongoing CPE credits;
Added 1 hour ago
CG
Seasonal Visitor Services Representative Part Time, at Assiniboine Park Conservancy
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
…Representative (VSR) will work within our various customer-service outlets in the park, including the Zoo, Pavilion, and the spectacular landmark of The Leaf. Visitor Services…
Added 1 hour ago
CG
Chef De Partie, Banquets & Catering Part Time at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $20.25 CAD / hour
- Part-time
The Chef De Partie is a senior member of the kitchen team and is responsible to produce high-quality plates for guests and ensure that the kitchen is in good, clean, and hygienic condition.…
Added 1 hour ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Ensure files are placed in the correct physical or electronic queue and are easy for the next team member to locate.
Added 1 hour ago
CG
Retail Services Representative Part Time Seasonal at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Reporting to the Manager, Visitor & Retail Services, the Retail Service Representative (RSR) will work within our various retail outlets in the Park, including the Zoo and the spectacular…
Added 1 hour ago
CG
Cook Full Time
Compass Group Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- $18.98 CAD / hour
- Full-time
Team Player: Works well as a member of a group
Added 1 hour ago
CG
Head Cook, Full Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $22 CAD / hour
- Full-time
Join our team and help deliver exceptional food service while leading and developing a strong kitchen team.
Added 1 hour ago
MC
Line Cook / Chef de Partie
Mayfair Clubs
Markham, ON
- $19 CAD / hour
- Part-time
Ensure allergy-related orders are clearly identified and communicated to the appropriate kitchen and service team members

Desjardins

Senior Benefits Training Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

As Senior Benefits Training Coordinator in Group benefits, you will oversee a team of service representatives who focus on proactive, positive communications with clients. Your role involves using your ability to make quality decisions, optimize work processes, contribute to the organization’s strategic plan, and effectively manage a portion of operations activities. to develop talent and drive results, other fields. More specifically, you will be required to:

Support the immediate supervisor by helping with work organization and operational planning for the team
Help determine your unit’s service offer and ensure your projects and activities are planned and executed
Train Senior Group service representatives to ensure that we deliver on our service offer and meet our targets
Handle complex groups and provide training 
Manage escalations and offer solutions for clients
Support management with strategic initiatives and create processes and best practices both within our team and across teams in business development and with operational partners
Liaise between our team and operations to help drive results

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses  and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON10-

What you bring to the table

Bachelor's degree in a related field
A minimum of seven years of relevant experience including two years of experience in management or training/coaching
Please note that other combinations of qualifications and relevant experience may be considered
Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Advanced knowledge of group benefits

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Networks, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-10

Apply About employer

More about this job

Responsibilities

Oversee a team of service representatives to ensure proactive client communication and high-quality service delivery. Support management with strategic initiatives, process optimization, and the development of best practices across business units.

Requirements

Requires a bachelor's degree in a related field and at least seven years of relevant experience, including two years in management or training. Candidates must possess advanced knowledge of group benefits and expert proficiency in English.

Skills

Team management
Training
Coaching
Group benefits
Strategic planning
Operational planning
Service offer development
Conflict resolution
Process improvement
Communication
Action oriented
Customer focus
Interpersonal savvy
Strategic mindset
Nimble learning

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health and wellness expense reimbursement
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Management
Training
Coaching
Strategic planning
Operational planning
Service representatives
Client relations
Process improvement
Best practices
Telework
Pension plan
Group insurance
Telemedicine
Hybrid work
Action oriented
Customer focus
Interpersonal savvy
Strategic mindset
Nimble learning

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