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Added 5 mins ago
Community Mental Health Worker | Mental Health
Interior Health Authority
Trail, BC
Full-time
Interior Health and our partner agencies provide a range of mental health and substance use services for all ages. We strive to ensure that our services are welcoming of all peoples, gender…
Added 5 mins ago
Financial Crime Analyst
Aviso
Vancouver, BC
$85,000 to $100,000 CAD / year
Full-time
…employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner…
Added 5 mins ago
Financial Crime Analyst
Aviso
Toronto, ON
$85,000 to $100,000 CAD / year
Full-time
…employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner…
Added 5 mins ago
Mortgage Underwriter
Castleton Mortgages
Montreal, QC
Full-time
…Castleton positions itself as a dependable and responsive mortgage…
Added 21 mins ago
Account Manager
Group SJR
Toronto, ON
Full-time
Group SJR is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media…
Added 21 mins ago
Senior Manager, Portfolio & Product Optimization, Global Transaction Banking (12-Month Contract)
Scotiabank
Toronto, ON
Partner with stakeholders across the Bank to align priorities, execute strategic initiatives, and communicate effectively with executive audiences.
Added 21 mins ago
Principal Process Engineer
Worley
Edmonton, AB · Calgary, AB
Full-time
…services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving…
Added 21 mins ago
Mobile Development Lead
Accenture
Toronto, ON
Full-time
Partner with product managers, designers, architects, API teams, quality engineers, security teams, and client stakeholders.
Added 21 mins ago
Web Engineering Manager & Digital Products Architect
Accenture
Toronto, ON
Full-time
Partner directly with senior client stakeholders to clarify requirements, explain trade-offs, manage technical risk, and align roadmaps and investment decisions.
Added 21 mins ago
Senior Data Scientist, Fraud Applied AI and Innovation
RBC
Toronto, ON
Full-time
Partner with Detection Analytics and Governance teams to incorporate feedback and communicate changes that impact fraud detection workflows
Added 21 mins ago
Director, Business Continuity Risk Management, Canada & Caribbean
RBC
Toronto, ON
Full-time
…regulatory compliance, embed robust risk management practices, and partner with business leaders to drive program effectiveness and…
Added 21 mins ago
Analyst, Institutional Client Credit Management; DVP, Corporates & NBFI
RBC
Toronto, ON
Full-time
Partner with various trading in CM to (i) identify and recommend suitable counterparties; (ii) facilitate the credit process, including evaluating and screening requests, preparing requests…
Added 21 mins ago
Associate
RBC
Guelph, ON
Full-time
Partner with the Client Experience Associate to execute, manage, and audit your Investment Advisor’s contact service plan
Added 21 mins ago
Senior Project Manager
RBC
Toronto, ON
Full-time
…driving the culture and behaviors needed to succeed with a client centric approach. This role involves collaborating across cross functional teams and supporting functions. The role will…
Added 21 mins ago
Client Advisor
RBC
Winnipeg, MB
Full-time
Client Advisor, Personal & Commercial Banking
Added 21 mins ago
Financial Planner
RBC
Powell River, BC
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A strong financial acumen, along with proven networking, client acquisition, and relationship management skills, and track record of partnering and collaboration
Added 21 mins ago
Site Reliability Engineer
RBC
Vancouver, BC
Full-time
Apply design-thinking and agile mindset in working with SREs, Scrum Masters and partner team leads
Added 21 mins ago
Senior Cost Controller
Acciona
ON · CAN - Ontario Line North
Revenue Team Collaboration: Partner with the revenue and billing teams to reconcile actual costs with client-facing invoices. You will provide the necessary data and documentation to…
Added 36 mins ago
Team Lead – Safe At Home: Coordinated Hoarding Prevention and Early Intervention
CMHA Calgary
Calgary, AB
Other
The Team Lead will ensure cohesive service delivery across partner agencies, supervise staff and Peer Support Workers, manage data and evaluation requirements, and lead knowledge…
Added 36 mins ago
Coordinateur administratif/Coordinatrice administrative
Gamache Group
Saint-Paul, QC
Full-time
Your ability to prioritize, maintain accurate records, conduct timely follow-ups, and communicate professionally will have a direct impact on partner satisfaction and operational efficiency.
Added 36 mins ago
Senior Procurement Analyst
Hays
Toronto, ON
$80,000 to $83,000 CAD / year
Full-time
Our client is a global mining organization dedicated to supplying the critical minerals needed for the world's energy transition. With operations spanning multiple continents, the company…
Added 36 mins ago
Director of Events
BYNK Media
Toronto, ON
Full-time
…complex event lifecycles, driving vendor partnerships, leading client relationships, and ensuring every activation is executed flawlessly on time and within…
Added 37 mins ago
Private Wealth Tax, Manager
PwC
AB
Full-time
Our PwC Private teams partner with business owners at every stage - tailoring solutions that fit their goals today and set them up for tomorrow. Join us and make a tangible impact where it…
Added 37 mins ago
Senior Personal Banker - Investing - Mandarin and/or Cantonese Language Skills an Asset
TD
Vancouver, BC
Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 37 mins ago
Commercial Lines Account Assistant, Real Estate
HUB International
Toronto, ON
Full-time
Manage commercial client accounts, including renewals, policy documentation, submissions, binders, certificates, and invoicing.

Desjardins

Team leader, Management support and expertise support

Montreal, QC, Canada
Levis, QC, Canada
Complexe Desjardins Montréal, Canada

Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your field. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in a wide range of other fields. You develop business positions and lead and influence senior management and decision-making bodies. More specifically, you will be required to:

Identify, develop and recommend strategic directions and business positions
Help determine your unit’s service offer and ensure your projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans for team members
Help resolve complaints and problems in accordance with the organization’s practices
Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Available 24/7 for escalation support during major incidents

Action oriented, Communicates effectively, Customer Focus, Decision quality, Develops talent, Differences, Directs work, Drive results, Engagement, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-10-16

Apply About employer

More about this job

Responsibilities

Lead and coordinate the unit’s activities, team members, budget, and complex projects while monitoring performance, quality, timelines, and client or partner satisfaction. Develop strategic directions and business positions, influence senior decision-makers, and support talent development, employee engagement, and issue resolution.

Requirements

A bachelor’s degree in a related field and at least eight years of relevant experience are required, although equivalent combinations of qualifications and experience may be considered. French is required, intermediate-advanced English proficiency is needed, and the role requires availability for escalation support during major incidents at any time.

Skills

Team Leadership
Strategic Planning
Business Position Development
Project Management
Budget Management
Performance Management
Talent Development
Employee Engagement
Training and Skills Development
Stakeholder Coordination
Decision-Making Influence
Quality Management
Complaint Resolution
Incident Escalation Support
Communication

Benefits

Competitive Salary
Annual Bonus
Flexible Vacation
Defined Benefit Pension Plan
Group Insurance
Telemedicine
Health and Wellness Expense Reimbursement
Telework Equipment Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Team Leadership
Management Support
Strategic Directions
Business Positions
Operational Projects
Project Planning
Budget Management
Performance Management
Quality Management
Stakeholder Coordination
Senior Management
Decision-Making Bodies
Talent Development
Employee Engagement
Training Strategies
Skills Development
Client Satisfaction
Partner Satisfaction
Complaint Resolution
Incident Escalation
French
English
Hybrid Work

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