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Team leader, Management support and expertise support

  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your specialty area. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. You advise and lead decision-making bodies. More specifically, you will be required to:

  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
  • Develop training and skills development strategies and action plans for team members
  • Help resolve complaints and problems in accordance with the organization’s practices
  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Action oriented, Customer Focus, Develops talent, Differences, Directs work, Engagement, Nimble learning


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-11-27
More about this job

Responsibilities

The team leader coordinates unit activities, manages action plans, and coaches experienced professionals to ensure project targets are met on time and within budget. They also foster a positive work environment, manage individual performance, and advise decision-making bodies on complex operational initiatives.

Requirements

Candidates must hold a bachelor's degree in a related field and possess a minimum of six years of relevant professional experience. Proficiency in French is required, along with strong skills in talent development, customer focus, and strategic execution.

Skills

  • Team management
  • Project coordination
  • Talent development
  • Employee engagement
  • Performance management
  • Budget management
  • Strategic planning
  • Stakeholder management
  • Decision-making
  • Problem solving
  • Client satisfaction
  • Skills development
  • Action planning
  • Operational analysis
  • Leadership

Benefits

  • Competitive salary
  • Annual bonus
  • 4 weeks of flexible vacation
  • Defined benefit pension plan
  • Group insurance
  • Telemedicine
  • Reimbursement of health and wellness expenses
  • Reimbursement of telework equipment

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Administrative
  • Consulting
  • Finance & Accounting

Keywords

  • Team Leader
  • Management Support
  • Expertise Support
  • Project Management
  • Budgeting
  • Performance Management
  • Talent Development
  • Stakeholder Engagement
  • Operational Planning
  • Service Offer
  • Client Satisfaction
  • Hybrid Work
  • Professional Development
  • Strategic Initiatives
  • Decision Support
  • Team Coaching
  • Action Oriented
  • Customer Focus
  • Nimble Learning
  • Equity
  • Diversity
  • Inclusion
  • Accessibility

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