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PS
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Desjardins

Technician, Office work and operations

Montreal, QC, Canada
Levis, QC, Canada

Full-time

Apply on desjardins.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

As an office work and operations technician, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. You may be responsible for one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to :

Provide technical support for projects and operational issues
Conduct technical studies, research and analysis and serve as resource person for the submission of solutions and action plans
Roll out and maintain software and manual and automated processes. Train users
Prepare technical notes to enhance the skills and knowledge of users and their teams
Help practitioners follow your unit’s processes and use its business solutions, tools and systems
Support your unit’s continuous improvement.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

General college diploma in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Advanced proficiency in French, both spoken and written
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-15

Apply on desjardins.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The technician provides administrative and operational support by managing data, maintaining software processes, and conducting technical studies. They also serve as a resource person to train users and assist in the continuous improvement of unit processes.

Requirements

Candidates must hold a general college diploma in a related field and possess at least two years of relevant experience. Proficiency in both French and English is required due to the nature of the duties and interactions with partners.

Skills

Data entry
Data processing
Database integrity
Technical support
Process analysis
Information management
Software maintenance
User training
Technical documentation
Continuous improvement
Problem solving
Action oriented
Customer focus
Decision quality
Situational adaptability

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Data entry
Data processing
Database integrity
Technical support
Process improvement
Information management
Software maintenance
User training
Technical documentation
Continuous improvement
Administrative support
Operational support
Hybrid work
Telemedicine
Pension plan

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Work requirements

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